Rogers Hitron CODA-4582 Hardware

[Double_K]

Announced 13-December-2016 by @RogersDave  http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/379...

Credit to @Hybrid_Noodle

Hitron website: http://www.hitron-americas.com/product/coda-4582/

Datasheet: http://www.hitron-americas.com/wp-content/uploads/2016/09/CODA-4582-Datasheet.pdf

60W Power Supply built into unit

Pictures of Hardware Version 1A:

***Added Labels***

[goodboyr]

Thanks for the quick replies. I am on the beta list, so am running the latest firmware. Looks like I will watch and wait for now. Thanks!

[clenh]

Have been running the .19 FW almost week. I noticed my is a bit better but still not close enough to the 1Gb/s connection and quite high bufferbloat side.

[AV_Fan]

I was told by Rogers support that I would not be able to get the 4582 when I moved to the 100u plan and that their system would not let them attach that modem to my plan.

I believe Rogers had indicated in their December news release that the 4582 is currently intended for 250u and gigabit customers only.

[Jeffj]

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@AV_Fan wrote:

I was told by Rogers support that I would not be able to get the 4582 when I moved to the 100u plan and that their system would not let them attach that modem to my plan.

I believe Rogers had indicated in their December news release that the 4582 is currently intended for 250u and gigabit customers only.

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Its been stated many times that 100u is also eligable. I would try again, not sure why they said they couldnt do it. Its for 100u pachages and up. 

[AV_Fan]

That's weird, as the store was echoing what Rogers phone support was saying when I went and picked up the modem (I got a 3552 at the end).

[prateeck7]

@RogersDaveI have been getting really consistent speed since yesterday night. I have been hitting 900+mbps/ 40+mbps consistently without a single miss. And I have run more than 30 tests in different sites (bar HTMLs). I never had issues with Jitter and Ping with this modem; in factm it made them better for me.

That said spikes/bufferbloat is still really high and unchanged. When I test the speed in HTML sites, speed in merely 60mbps.

[judochop]

Does this model do bandwidth limiting per IP or MAC?

Seriously considering swapping the 3552 for it because we're eligible and the 3552 can't go past 500gbps anymore whereas it used to do 700+.

But it would be nice if we could tell it to only assign 50 percent to one of our users who uploads videos...  Otherwise the internet slows to a crawl when the upload is saturated.

Thanks

[Datalink]

@judochop   "Does this model do bandwidth limiting per IP or MAC?"    Nope.  You'll need a router for that.

[AccordXTC]

Running firmware .19 even factory reset, PM Dave and contacted Rogers tech support to confirm signals are great for my service coming into the home. Speeds are all over the place from 600-700 all the way down to 150-260 after a factory reset on the CODA. Running bridged with Asus AC87U and all cat6a wiring.

What really needs to start happening is Rogers needs to start discounting services for the lack of speed and issues. 

[Mayoo]

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@AccordXTC wrote:

Running firmware .19 even factory reset, PM Dave and contacted Rogers tech support to confirm signals are great for my service coming into the home. Speeds are all over the place from 600-700 all the way down to 150-260 after a factory reset on the CODA. Running bridged with Asus AC87U and all cat6a wiring.

What really needs to start happening is Rogers needs to start discounting services for the lack of speed and issues. 

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AC87U got a FW update on December. Make sure to update the FW and do a hard power cycle 

Also AC87U got the speeds back after i cleared the NVRAM

Make sure to Powercycle the Modem after FW update

[marco5566]

I also got dave to upgrade my modem to firmware .19 and my Speeds are all over the place from 600-700 all the way down to 150-260 after a factory reset on the CODA.

My setup is Running bridged with Asus AC3100 and all cat6a wiring.

Rogers needs to adress this or else im going to switch my services to Bell.

[Rexjs]

My CODA 4582 has been updated to the new .19 fw for a few days now but my gigabit internet is still terrible even after rebooting. I get about 300 Mbps then goes down to less than 10 Mbps and a lot of times the 5ghz network even disappears even though the light is on. This is already the second 4582 modem I got new from the rogers store. I've called dozens of times to tech support but they can't find anything wrong on their side. A technician has come to check my connections as well. And they weren't much help. I've never gotten anywhere close to the speeds that people have been posting.
DOCSIS WAN
This menu displays both upstream and downstream signal parameters

DOCSIS Overview
Network Access Permitted
IP Address 7.10.50.182
Subnet Mask 255.255.240.0
Gateway IP Address 7.10.48.1
DHCP Lease Time 😧 07 H: 00 M: 00 S: 00
Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 591000000 256QAM 2.100 7 40.946
2 567000000 256QAM 1.500 3 38.983
3 573000000 256QAM 1.900 4 40.946
4 579000000 256QAM 1.700 5 40.366
5 585000000 256QAM 2.300 6 40.366
6 561000000 256QAM 1.400 2 38.983
7 597000000 256QAM 2.700 8 40.366
8 603000000 256QAM 2.900 9 40.366
9 609000000 256QAM 2.500 10 40.946
10 615000000 256QAM 2.700 11 40.366
11 621000000 256QAM 2.400 12 40.366
12 633000000 256QAM 2.200 13 40.366
13 639000000 256QAM 2.000 14 40.366
14 645000000 256QAM 2.300 15 40.366
15 651000000 256QAM 2.400 16 40.946
16 657000000 256QAM 2.400 17 40.366
17 663000000 256QAM 2.800 18 40.366
18 669000000 256QAM 3.100 19 40.366
19 675000000 256QAM 3.200 20 40.366
20 681000000 256QAM 3.300 21 40.366
21 687000000 256QAM 3.200 22 40.946
22 693000000 256QAM 3.400 23 40.946
23 699000000 256QAM 3.400 24 40.366
24 705000000 256QAM 3.200 25 40.366
25 711000000 256QAM 3.100 26 40.366
26 717000000 256QAM 3.000 27 40.366
27 723000000 256QAM 2.800 28 40.366
28 825000000 256QAM 3.100 29 40.366
29 831000000 256QAM 3.200 30 40.366
30 837000000 256QAM 3.300 31 40.946
31 843000000 256QAM 3.100 32 40.366
32 555000000 256QAM 1.500 1 38.983
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 4K 275600000 YES YES YES 1.000000
1 NA NA NO NO NO NA
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 30596000 ATDMA - 64QAM 37.500 1 6400000
2 38595707 ATDMA - 64QAM 40.750 3 3200000
3 23700000 ATDMA - 64QAM 37.500 2 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

[markopas]

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@judochop wrote:

Does this model do bandwidth limiting per IP or MAC?

Seriously considering swapping the 3552 for it because we're eligible and the 3552 can't go past 500gbps anymore whereas it used to do 700+.

But it would be nice if we could tell it to only assign 50 percent to one of our users who uploads videos...  Otherwise the internet slows to a crawl when the upload is saturated.

Thanks

---

I am going to assume that you mean 500Mbps rather than Gbps because if you are getting 500Gbps then I want to sign-up for that plan.

I got the firmware update the other night to .19 and I am not seeing much of a difference in regards to performance (did a speedtest last night and was getting 860Mbps - 930Mbps and upload still keeps capping at 31Mbps slightly more than half way to the alotted 50Mbps which is promise.  I did some Wi-Fi testing on the 5GHz signal and the strength may be worse than it was before or unchanged from before.

I think the next big thing for me to test will be to plug in my router and see if it's able to work on the bridge mode (fingers crossed).

[Big8D]

One small bug, Connected Devices List doesn't show, anyone or only me?

[markopas]

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@Big8D wrote:
One small bug, Connected Devices List doesn't show, anyone or only me?

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Can you elaborate?

[RogersDave]

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@Big8D wrote:
One small bug, Connected Devices List doesn't show, anyone or only me?

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Not just you and being tracked accordingly.

[Big8D]

Under Basic, at the bottom there is a function called "List Connected Devices" but when you click it there is nothing showing up. Worked with .13.

[markopas]

Ah yes, I recall that feature, works great on the 4582 modem under the .14 f/w.   Haven't checked it since.

That never feature never really worked or worked well under the 3552 modem.

[Hseth]

Hi @Patrick9591,

I have since tried a few wired device's with the tech's lap top when he came in and 2 other I had at home. I also simultaneously did a wife test on an Ipad and Samsung phone. All the devices were getting no more then 60-80Mbps, the wifi devices alot lower something around 30mbps. I've since been told the gigabye speeds was a combined of all devices both wifi and wired.  I am still not getting that, and now I've been informed Rogers is no longer handing out these modems. I am not sure why, maybe there is a common speed issue, any news on that, I could not confirm with Rogers.

[Hseth]

Hi @markopas,

With the old 100u I was getting much faster speeds, I even passed the speeds set sometimes getting 150mbps or even 200mbps a few times with the same lap top connected wired. The lap top I used is an HP I think maybe 3 year old, and has had windows 10 when doing both the gigabit test and 100u test. I am not sure what the network card is though.

The tech did a test on his laptop and showed speeds at 400mpbs while i ran a wifi test and go about 80mpbs on my Iphone. That last a total 8 hours, I later found out it was because the agent never activated the modem. Not sure how we were able to run a speed test, I can only assume it was bc of the home phone modem (not sure). It took 2 techs to figure out it was not activated and 2 modem swaps. After activation I never got any where near the speeds on the tech's laptop.  I will likely go back to the 100u or get the black modem back.

[markopas]

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@Hseth wrote:

Hi @markopas,

With the old 100u I was getting much faster speeds, I even passed the speeds set sometimes getting 150mbps or even 200mbps a few times with the same lap top connected wired. The lap top I used is an HP I think maybe 3 year old, and has had windows 10 when doing both the gigabit test and 100u test. I am not sure what the network card is though.

The tech did a test on his laptop and showed speeds at 400mpbs while i ran a wifi test and go about 80mpbs on my Iphone. That last a total 8 hours, I later found out it was because the agent never activated the modem. Not sure how we were able to run a speed test, I can only assume it was bc of the home phone modem (not sure). It took 2 techs to figure out it was not activated and 2 modem swaps. After activation I never got any where near the speeds on the tech's laptop.  I will likely go back to the 100u or get the black modem back.

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• What plan are you currently signed up for? 
• What modem is currently installed in your home? (I only ask this because people still bring up their non-4582 modems in to this thread).
• What firmware is the modem you are currently using?

I refuse to accept the fact that if I am promised 1Gbps on my ISP plan and I am the only one hardwired to the modem with no Wi-Fi enabled whether it be in bridged mode or not, I should still recieve something very close to this speed.

Now, if I am using the modem as router as well and have wi-fi enabled then I can understand not reaching the max potential of 1Gbps and have to share this with my other devices currently hardwired and on wireless, this is normal.

The time of day and neighbourhood could also saturate your speeds so this could also be another factor.

Hardware is also another limiting factor, if you are on hardwired then you need to see which your network card falls under in one of these three categories 10/100/1000.   Most newer hardware that is typically I would like to say that is about 10yrs or newer usually came with 1Gb (1000) card standard.

Wi-Fi is a different animal all together, we are now just getting in to the 802.11ac band where as the previous 802.11n was the main leader for the past 5-6yrs. and prior to it was a/b/g, they all have their limit factors and limited to speed and then you have to fight with other wireless devices using the same bands and frequencies which can cause speed issues.