@Datalink wrote:
@lethalsniper Rogers will not allow that modem to be used for 250/20. If you want to use it, you will have to step down to 100/10 or less. I suspect that its less.
Unless its changed..
With the 3825, MAYBE the highest one that someone would be able to go on would be the 30mbps plan.
Like you said, technology wise, it should be able to support specific speeds.
Question then may just come down to how WELL. Being only 8 channel.. there would be more of a chance of congestion, etc.
I know with the hybrid plans (the ones previous to ignite, anything 60mbps or higher, REQUIRED the CGN3. Would assume the same, or even more restrictions with the Ignite plans.
@lethalsniper wrote:
I'm on the ignite 250/20 am i able to use the Cisco 3825 or will I have to drop down to the ignite 100 ?Will it benefit me using the Cisco 3825 for gaming with the lower ping/latency or should I hold off till later when or if new modem or firmware fix
My recommendation is to wait, not to move to a Cisco DPC 3825 and to keep your existing Ignite 250u plan.
As I said previously, there is a team working hard on these items and I hope to be able to provide concrete updates soon.
Dave
Thanks @BS, positive feedback is always appreciated and I will relay to the team as well.
Now for the record, my “official” responsibilities at Rogers are far closer to our Wireless network and services than to our Cable and DOCSIS products. So I’m happy to assist in whatever way I can across our Wireless and High-Speed Internet product lines.
Dave
I have the CGNM-3552, and a call to tier two upgraded my firmware to .27, is this the real deal???
I was previously on .22, then downgraded to .21 because of a few issues, but .27 seems to have fixed them! I dont know how tier two got access to trial firmwares but im a happy camper
@asharahmed I'm surprised that tier 2 actually did that. Watch out for a downgrade to .22 again, which is highly possible. The upgrade should have been done thru @CommunityHelps. The procedure in place, thru @CommunityHelps places your modem on an upgrade list so that it will receive further updates as they become available, and puts the modem on an exclusion list so that the network wide version check that is carried out from time to time doesn't automatically downgrade the modem to the current network version.
Have a look at message # 471 (top post) on the following page for the normal instructions on requesting the trial version.
In this case send a message to @CommunityHelps indicating that you have .27 loaded already and ask them to place your modem on the trials list. When you are sending the private message as indicated in that post, also log into your modem and copy the HFC MAC address and modem Serial number and paste that into the message. The HFC MAC Address and modem Serial Number can be found on the STATUS page that is displayed when you log into the modem. The Cable Modem MAC Address and S/N can also be found on the back of the modem.
What you should be aware of is that .27 was not distributed to a wider group due to a reduced max data rate, which is at 20 Mb/s. There may have been other reasons, but that is probably the main one. The trade of is a reduced IPV4 ICMP ping time which you might notice if you are an online gamer. Note that this is IPV4 ping times only. Everything else, IPV6 ICMP pings, IPV4&6 TCP/IP, UDP, etc, remain as they were before. That is something to keep in mind as an application might indicate high latency due to the use of TCP/IP, where a ping to the same address will result in a much lower transit time to and from the address in question. There is the possibility of confusion as a result.
Have a look at the following post to see the before and after ping times for a version 4.5.8.27 firmware update:
@alback, just a suggestion. I run an RT-AC68U as well and am very satisfied with its performance. Its getting long in the tooth however. If you do plan to move up to gigabit rates, you're going to need more horsepower. The RT-AC1900P is the successor to the 68U. The 68U runs an 800 Mhz processor, the 1900P runs a 1.4 Ghz processor. Other than that its the same modem, same firmware. Just a suggestion if you're still in a window to exchange it.
The faster processor will make a difference, but, realistically speaking, something along the lines of a PfSense or similar router is required to run gig rates and do it right.
Edit: Have a look at the following post regarding the settings on an Asus router. This was aimed at a different Asus router, but as the firmware is the same it applies to the 68U as well:
I am on .22, here is my latency from tonight.. Had consistent issues for 6 weeks now. I had Rogers open a ticket to monitor my line. Download speeds are fine, ping, jitter are consistently all over the map.
Replaced my modem, had new splitters put on, had tech support ping and check lines. I hope this can be resolved with firmware or I am defintely switching...
@dantheman61 can you log into the modem, navigate to the STATUS .... DOCSIS WAN page, copy the downstream and upstream tables and paste them into a post. The copy and paste process will paste in the text contents of the tables so a screen capture won't be necessary. Those high ping times don't make any sense, so, maybe there is a signal issue going on, which the tables might show.
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