Well in the reply to the closed ticket they said we might have to send a tech, not sure why it is not automatic???! They should actually reach out and ask if I am still having issues instead of putting the responsibility back on me.
I am having slow speeds as well while connected via ethernet on the 500U package. Chatted with tech support on the weekend and they told me to swap modem, so I did and it did nothing. They escalated to engineering and my ticket was closed a few ...
I was told via online chat that NHL Game Center was no longer being offered when I was negotiating my expiring Internet + TV bundle, low and behold I received a copy of my renewed offer in the mail yesterday and it clearly said I WAS getting NHL Gam...
