So I guess the maintenance wasn't done yet at the time of my post. Got a text the next morning that it was completed. The packet loss has ceased and the pings are mostly in good shape. I will keep an eye on it.
The thing is, before the "severe weather" problems too place, I could do a 3600-hit ping test at any time and get 10-50 ms range with all packets. It's not as bad as it was yesterday, but this is still not acceptable:Ping statistics for 2607:f8b0:400...
Thank you for calling Rogers Hi-Speed Internet Technical Support. Please be advised we are currently experiencing multiple service interruptions across Ontario due to severe weather. Our technical teams have been engaged and full service will be rest...
Having absolutely awful internet right now. It started about noon and is still going on. Lots of ping spikes and timeouts. Ping statistics for 2607:f8b0:400b:800::2004:Packets: Sent = 60, Received = 59, Lost = 1 (1% loss),Approximate round trip times...