@VivienM Glad to hear you've received the .21 update! Hopefully this helps resolve some of the issues you've been having. Since this is a trial version though, from time to time the internet may go down due to updates still being pushed to our modem...
So far since recieving this update to .21, everything has been working great! Just like at @RogersDave mentioned, once we recieve the .21 trial firmware update that it's recommended to do a factory reset either through 192.168.0.1 or by going to the ...
