Rogers Community

pac_west227 · 02-18-2018

Hey guys... It used to be Rogers Concierge was 1844 556 8643 direct line contact. Now I cant get to them anymore. When you now call that number it redirects to the main Rogers line at 1888 764 3771. I was told by someone in billing that it has always...

pac_west227 · 03-30-2014

I have several series I record on a daily or weekly basis. At times during series hiatus you want to stop recording but not delete the series programming in the PVR itself. Netbox 3.0 or any PVR doesnt allow this. It seems like a no brainer to me and...

pac_west227 · 11-07-2013

K, I had recording issues like everyone else using NB3. Recorded programs freezing or not playing after 1-2 min either from the beginning or the end of the recorded program. In either case the error time 1193.02 shows up as time played. The entire bo...

pac_west227 · 11-03-2013

K, can the lame LED blue lighting be changed on netbox3.0?? I want a brighter color like white, bright yellow, etc.. something that one can actually see with no problems. Cant stand the current neon blue led and find it annoying to see at night and w...

pac_west227 · 04-03-2013

Hey guys, Anyone getting this same issue recently?? First off, Rogers s/w updates really suck on the pvr... Never had an issue since I got the 8642 Cisco 500GB pvr (lucky, I got this model via rental) over the last 5 mos or so in recording mode w...

pac_west227 · 05-09-2019

Yup.. just got hit with this garbage rate increase. $3 on both internet and cable so $6 in total but bill total shows $5 net increase. Mine is a bundle pack as well. I'm only 6 mos in on renewed contract with rogers back end of november 2018. Anythin...

pac_west227 · 05-01-2019

Sorry for bumping up an old thread BUT Annette Chand DOES ring a bell. She is an OOTP rep. It is not a scam. About a year ago Rogers created an internal group of OOTP reps to deal with what they call "financially inefficient" accounts or accounts tha...

pac_west227 · 10-18-2018

Hi @RogersDave, I'm on the CODA 4582 f/w trial program. Few days ago the modem updated to 36T5. Just a day ago it downgraded back to 36T2. Why is that?? Too many bugs??

pac_west227 · 10-18-2018

K, I'm on the CODA 4582. The most recent f/w update was 36T5. Why was downgraded to 36T2 just a few days after 36T5 was installed?? Too many bugs I presume...

pac_west227 · 04-14-2018

K, spoke to many general cust service reps, loyalty reps, customer relations reps, et al. Apparently the "concierge" dept has disappeared for the time being. What I was being told was rogers has so many promotions, etc that it was causing call overfl...

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