cancel
Showing results for 
Search instead for 
Did you mean: 

Not seeing 2.4G Wi-Fi

Bigalsings
I've Been Here Awhile

Just got ignite internet on 5g. My 2.4g plugs don't work now and I can't get 2.4 although I should .

 

*** Edited Labels ***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Not seeing 2.4G Wi-Fi

57
Resident Expert
Resident Expert

I'm not an expert on this, but there have been several previous threads (one link below). Using the Ignite WiFi app, you need to change the SSID for 2.4 GHz, connect your plugs, then you can change the SSID back for band steering to be enabled.

 

https://communityforums.rogers.com/t5/Internet/Connecting-a-smart-bulb-and-smart-plug-to-the-new-ign...

 

Band Steering:

 

https://www.rogers.com/support/internet/troubleshoot-band-steering-issues-on-hitron-coda-ac-modems

 

https://www.rogers.com/support/internet/understanding-dual-band-and-band-steering

 



View solution in original post

2 REPLIES 2

Re: Not seeing 2.4G Wi-Fi

57
Resident Expert
Resident Expert

I'm not an expert on this, but there have been several previous threads (one link below). Using the Ignite WiFi app, you need to change the SSID for 2.4 GHz, connect your plugs, then you can change the SSID back for band steering to be enabled.

 

https://communityforums.rogers.com/t5/Internet/Connecting-a-smart-bulb-and-smart-plug-to-the-new-ign...

 

Band Steering:

 

https://www.rogers.com/support/internet/troubleshoot-band-steering-issues-on-hitron-coda-ac-modems

 

https://www.rogers.com/support/internet/understanding-dual-band-and-band-steering

 



Re: Not seeing 2.4G Wi-Fi

Bigalsings
I've Been Here Awhile

Thanks got it working

Topic Stats
  • 2 replies
  • 301 views
  • 4 Likes
  • 2 in conversation