Hi @Datalink When I run PingPlotter to the second address, I get no packet loss: Same story when I switch the focus to 30 seconds: Should I just keep running it for longer or is this sufficient evidence that the upcoming firmware update *should* re...
Thanks @Datalink! That clears up my questions and it definitely looks like I've got a problem. Once the images are approved and you can take a look at them, I'll await further instruction on how to proceed.
Hi @Datalink, Finally managed to secure a Windows PC and went through the steps you suggested below with PingPlotter. Here are my results: Then start a test session out to something like google.ca. and hit the green "Go" button. When that is runnin...
Currently running 4.5.8.21 (was at 4.5.8.18) and I also did a factory reset afterwards.Rogers has sent a tech to fix up all my connections. Replaced all of the splitters (in fact got rid of splitters when none were required) and changed all of the c...
Thanks @Datalink! Really really appreciate the help you've given me and everyone else ^_^ As for your queries, here goes: @Datalink wrote:@JayEff, can you: 1. Log into the modem and confirm that you have two IP addresses showing on the STATUS page...