MyRogers & Rogers Apps
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No pause button on app for Ignite TV boxes

Just as the title says, why is there no pause button for my Ingnite cable boxes? They show up in the WiFi app same as any other device, minus the pause button. Don’t know much about how networks and routing works, but it seems like it should be a sim...

MarkNB by I've been around
  • 1029 Views
  • 1 replies
  • 0 likes

No notifications received with parental control on

Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...

jamilnour by I've been here awhile
  • 1336 Views
  • 3 replies
  • 0 likes

Ignite Wifi HUB Assigned Devices Showing up as Unassigned

We have created profiles and assigned devices to users.  This lasted about 5 days when all of the devices then showed up as not assigned.  They cannot be assigned back to users.  I then discovered that they ARE still assigned, somewhere, because time...

Don_Ca by I'm a senior contributor
  • 4127 Views
  • 18 replies
  • 0 likes

Resolved! MyRogers App Constantly Running

Is it normal for MyRogers to run all the time. An icon shows up stating it is running. Should a decision be made to disable or force stop. I don't know what to do.     **Labels Added**

ranger0893 by I've been here awhile
  • 1518 Views
  • 1 replies
  • 1 likes

Resolved! MyRogers Navigation Issues

You can sign in and it seems to load a page and then it goes blank and reloads goes blank...rinse and repeat. At least on my end.  Using FFox 73.0.1.     ***Added Labels***

Webster01 by I plan to stick around
  • 2610 Views
  • 4 replies
  • 0 likes