Reporting bug in home connect Android app
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09-21-2024
03:34 PM
- last edited on
09-21-2024
03:37 PM
by
RogersMoin
Hello, the behavior in about to describe only happens in the Android app and not the iOS app . If needed I have screenshots I can share.
In device details for a connected device, you can choose a device type. The issue is that when choosing the device type "Game Console" and "Voice Assistant" in the Android app, after tapping save, the device type changes to display as "Misc Device".
This only occurs in the Android app. If I follow the same procedure in the iOS app, this display issue doesn't happen. Also, devices showing as misc device in the Android app display correctly as Game Console and Voice Assistant in the iOS app
If you need further details or screenshots or steps to reproduce I'll be happy to help.
*Added Labels*
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Feedback
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Ignite HomeConnect app
Re: Reporting bug in home connect Android app
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09-23-2024 02:42 PM
Good afternoon @Malechai!
Thank you for reporting this bug.
It would be very helpful if you could provide us with those screenshots! 🙂
Regards,
RogersCorey

Re: Reporting bug in home connect Android app
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09-23-2024 04:08 PM
android - showing "misc device" icon (even though Game Console was selected)
android - showing as Misc Device (even though Game Console was selected)
android - showing "misc device" icon (even though voice assistant was selected)
android - showing "misc device" (even though voice assistant was selected)
iOS - properly shows Game Console icon
iOS - properly shows Game Console device type
iOS - properly shows Voice Assistant icon
iOS - properly shows Voice Assistant device type
Re: Reporting bug in home connect Android app
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09-23-2024 04:12 PM - edited 09-23-2024 04:14 PM
I hope these help illustrate what I mean. I've labeled each screenshot in the post above. I took the screenshots on each device on different days so the "voice assistant" devices dont necessarily match in the screenshots but all "voice assistant" devices in the Android app show as "Misc device"
So just to reiterate,
- this isnt a per device thing. Its the device type not saving or displaying correctly on Android but ok on iOS.
- In the android app, attempting to choose and save the device type "Voice Assistant" or "Game Console", after the save it shows as "Misc Device". This does not occur in the iOS app.
- If choosing and saving "voice assistant" or "game console" in the iOS app, it saves and displays correctly in the iOS app, but shows as "Misc Device" in the android app.
If you need anything else, let me know!
Re: Reporting bug in home connect Android app
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09-24-2024 12:21 PM
Hello, @Malechai.
Thank you so much for the details and the screenshots. We have forwarded them to our Apps team. We appreciate you taking the time to share your observations with us.
Cheers,
RogersMoin

