Rogers is holding my email hostage!

[clkeller]

i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence.

Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail service.

**Labels Added**

[RogersJo]

Good Day @clkeller, 

I'm saddened to hear the issue you're facing. 😥 I know how important it is to ensure you retain important emails. 
I just have a few questions for you in hopes of getting this ironed out:

Do you receive an error message when attempting to generate and sync your email?

If so, are you able to kindly send a screenshot here while ensuring you omit any of your personal and account information?

Looking forward to hearing from you,

RogersJo