Rogers Community

Double_K · ‎12-13-2016

Announced 13-December-2016 by @RogersDave http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/379...

Credit to @Hybrid_Noodle

Hitron website: http://www.hitron-americas.com/product/coda-4582/

Datasheet: http://www.hitron-americas.com/wp-content/uploads/2016/09/CODA-4582-Datasheet.pdf

60W Power Supply built into unit

Pictures of Hardware Version 1A:

***Added Labels***

gbssengo · ‎01-16-2017

@Datalink I waited just so that I can give you my results:

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	669000000	256QAM	3.200	19	40.946
2	561000000	256QAM	2.300	2	40.946
3	567000000	256QAM	2.600	3	40.366
4	573000000	256QAM	2.500	4	40.946
5	579000000	256QAM	2.900	5	40.366
6	585000000	256QAM	2.600	6	40.946
7	591000000	256QAM	2.700	7	40.366
8	597000000	256QAM	2.400	8	40.946
9	603000000	256QAM	2.400	9	40.366
10	609000000	256QAM	2.300	10	40.946
11	615000000	256QAM	2.300	11	40.366
12	621000000	256QAM	2.400	12	40.946
13	633000000	256QAM	3.300	13	40.366
14	639000000	256QAM	3.200	14	40.366
15	645000000	256QAM	3.600	15	40.366
16	651000000	256QAM	3.400	16	40.366
17	657000000	256QAM	3.400	17	40.366
18	663000000	256QAM	3.000	18	40.946
19	555000000	256QAM	2.400	1	40.366
20	675000000	256QAM	3.000	20	40.946
21	681000000	256QAM	3.100	21	40.366
22	687000000	256QAM	2.900	22	40.946
23	693000000	256QAM	2.800	23	40.946
24	699000000	256QAM	2.600	24	40.366
25	705000000	256QAM	2.700	25	40.366
26	711000000	256QAM	2.200	26	40.366
27	717000000	256QAM	2.800	27	40.366
28	723000000	256QAM	2.700	28	40.366
29	825000000	256QAM	0.800	29	38.983
30	831000000	256QAM	0.600	30	38.983
31	837000000	256QAM	0.200	31	40.366
32	843000000	256QAM	0.200	32	38.605

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	4K	275600000	YES	YES	YES	3.700001

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	30596000	ATDMA - 64QAM	33.500	1	6400000
2	38595824	ATDMA - 64QAM	37.250	3	3200000
3	23700000	ATDMA - 64QAM	32.750	2	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

Thoughts? I am currently at 5Mbps DL / 50Mbps UL on speed test

Double_K · ‎01-16-2017

@Datalink, in @gbssengo's output, would the downstream frequencies possibly be a contributing factor?

It appears that most modems are operating in the 363-651MHz UHF range, but in @gbssengo's case, the modem is operating well above that, exceeding the 700MHz limit (aka analog TV ch 51-69), and in particular, exceeding the 806MHz limit of analog TV.

These results look anomalous;

Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)

25 705000000 256QAM 2.700 25 40.366
26 711000000 256QAM 2.200 26 40.366
27 717000000 256QAM 2.800 27 40.366
28 723000000 256QAM 2.700 28 40.366
29 825000000 256QAM 0.800 29 38.983
30 831000000 256QAM 0.600 30 38.983
31 837000000 256QAM 0.200 31 40.366
32 843000000 256QAM 0.200 32 38.605

Could it possibly be outside interference at these frequencies?

https://en.wikipedia.org/wiki/Digital_terrestrial_television_in_Canada#Transmitters_using_channels_5...

https://en.wikipedia.org/wiki/700_MHz_auction_in_Canada

tsac1 · ‎01-16-2017

them stringing you along with no fix after all this time is another way of them telling you they just don't know how to fix your issue. I suggest you do what I'm about to do and just make the decision you're contemplating on making.

nineiron · ‎01-16-2017

Re: Rogers Hitron CODA-4582 Hardware

@gp-se wrote:
I have a WD My Cloud, I also cannot connect to my NAS using Windows Wifi, my MacBook Pro however will connect using Wifi without issue, however I think it's connecting with AFP instead of SMB. My PS4 Pro using LAN cable can connect to the NAS without issue. So it looks like a SMB Wifi issue.

@gp-se wrote:
@gp-se wrote:
I have a WD My Cloud, I also cannot connect to my NAS using Windows Wifi, my MacBook Pro however will connect using Wifi without issue, however I think it's connecting with AFP instead of SMB. My PS4 Pro using LAN cable can connect to the NAS without issue. So it looks like a SMB Wifi issue.

Just an update, I set my MacBook Pro to connect using SMB over WiFi, and I couldn't connect. So this issue is Operating System Indipendant. When I connect using AFP over WiFi it will connect, just no SMB over WiFi. Using my PS4 Pro over LAN I can connect to SMB. Does anyone know if the .20 firmware corrects this? I'm on Network Wide Release .19

how did you connect to your Samba share with the ps4?

asharahmed · ‎01-16-2017

In the markham berczy area, using the original, going to swap out for the new one tomorrow. running .20. yes im in bridged. no DOCSIS 3.1 here yet.

markopas · ‎01-16-2017

@asharahmed wrote:
In the markham berczy area, using the original, going to swap out for the new one tomorrow. running .20. yes im in bridged. no DOCSIS 3.1 here yet.

Why would you swap modems (sounds like you are using the CODA-4582) if everything is working great?

What router are you using?

What about your downstream overview, can you share that?

yyzsam · ‎01-17-2017

I've been very happy with the new modem.

I switched back to Rogers from TS for the 250/20 on Dec 16th and started with a used CGN3ACR (had a CDA3 with TS). It was problematic from the beginning, speeds were up and down hour to hour and day to day. It would also lose connectivity multiple times a day. This was in bridge mode.

After finding out about the new modem I swapped it out for the CODA-4582. Had to fight for it because the Rogers CS wanted to charge me more. She had to call retention to get it added without an increase in cost.

Anyhow, it’s been running perfect ever since. Started with .13 and it was updated to .19 the next day and still at .19.

It’s in bridge mode connected to my Sophos UTM and is my primary connection to my TS DSL line. Rock solid with multiple speeds tests and Netflix streams running at the same time.

This speedtest was with QoS and IPS turned off.

yyzsam · ‎01-17-2017

Just ran this from my desktop which isn't directly connected (basement to my 3rd floor office).

CODA-4582->Sophos UTM->Netgear Switch->ActionTech Bonded MOCA 2 Adapters->Netgear Switch->Desktop

lethalsniper · ‎01-17-2017

@yyzsam I was thinking of getting the same modem as you but worried about getting a lemon or dealing with speeds issue. Where are you located?

yyzsam · ‎01-17-2017

This thread makes it look like a lemon of a modem but remember most people only post when they have problems not when thngs are going great.

I'm willing to wager most people are not having issues. My neighbor switched the same day I did and hasn't had any issues either.

I'm downtown east side, tail end of Riverdale.

lethalsniper · ‎01-17-2017

Thanks. Can I get this modem if I'm on ignite 250 and is there a extra fee per month hope not.

Triple_Helix · ‎01-17-2017

@lethalsniper wrote:
Thanks. Can I get this modem if I'm on ignite 250 and is there a extra fee per month hope not.

Yes no problem with the 250/20 plan as I have it and there are no modem charges with the Ignite plans! Make sure you ask for the CODA-4582 with the Black Dot on the Box and on the Modem.

fearless90 · ‎01-17-2017

Is there a way I can access my modem web interface while in bridge mode?

yyzsam · ‎01-17-2017

Gateway Mode - 192.168.0.1

Bridge Mode - 192.168.100.1

fearless90 · ‎01-17-2017

@yyzsam Perfect.. thanks I'll try it out!

markopas · ‎01-17-2017

Has it been determined what the differences were between the 4582 with and without the black dot on it?

Datalink · ‎01-17-2017

Modems with the black dot close to the power cord have additional shield installed over the Docsis tuner for EMI protection. That Docsis tuner is probably this one:

http://www.maxlinear.com/maxlinear-mxl277-full-spectrum-capture-docsis-3-1-cable-receiver-amplifier-...

Datalink · ‎01-17-2017

@gbssengo, from what I can tell, the signal levels you posted yesterday are ok:

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/399...

The only questions I would have would be for @RogersDave and those concern the frequencies above 800 Mhz, which are slightly lower is received power levels (not much), and the power level for the OFDM channels as I don't know what the acceptable range is for those two channels. There is no apparent reason for the slow data rates from what I can see, hopefully Dave can comment on them.

Are you running the 2.4 Ghz wifi by any chance? If so, can you try disabling the 2.4 Ghz wifi and run a wired speedtest to see if there is any change?

Double_K · ‎01-17-2017

@Datalink wrote:
Modems with the black dot close to the power cord have additional shield installed over the Docsis tuner for EMI protection. That Docsis tuner is probably this one:

http://www.maxlinear.com/maxlinear-mxl277-full-spectrum-capture-docsis-3-1-cable-receiver-amplifier-...

This is why I was asking if the FCC ID changed on the black dot verion, or the p/n, as the original CODA-4582 is using the mxl278

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/380...

Since there was no change, it appears that the extra shielding was either applied as a rework at the distributor, or at a Rogers distribution centre.

Datalink · ‎01-17-2017

Have the FCC ID handy?

RyzenFX · ‎01-17-2017

@Datalink

Does the modem actually use the MXL277 downstream DOCSIS tuner? From the internal photos of the modem on the FCCID website, it shows that it uses the MXL278. However I'm not really sure because the internal photos show the black color of the modem. Interestingly enough, in some of the other photos they show that they were testing the white Rogers version shown by the Rogers logo at the top of the modem.

However, I'm assuming that they put the shielding over the whole unit (which includes both downstream and upstream tuners)? Maybe @RogersDave knows.

BTW, the FCCID is 2AHKM-CODA4782. HOWEVER, this FCCID applies to 4 versions of the modem stated by the Model Difference Declaration Letter.