Rogers Hitron CODA-4582 Hardware

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I Plan to Stick Around
Posts: 11

Re: Rogers Hitron CODA-4582 Hardware

Sorry, I meant I have an Ignite 100u connection. Dslreports and the ookla speedtest report about 180 which makes me more than happy as long as my connection is stable and I don't have to reboot my modem.

As for the wifi, I use mostly the AC 5ghz. On my previous cgn3acr the 5gh wifi would just disappear after a while and I would have to reboot the modem, let's say at least once a day. When that happened the 2.4 wifi would work fine but the modem page would be unaccessible, so I would have to fiscally power circle it. I thought everything would be solved swapping to the CODA but it actually made things worse as then the internet woul drop 3-4 times a day. Now that I have the cgn3acsmr I just hope things will be stable for a while. Although I liked having the 4x4 5ghz wifi of the CODA.
Resident Expert
Resident Expert
Posts: 6,015

Re: Rogers Hitron CODA-4582 Hardware

Ok, understand.  Have a look at who else is using the 5 Ghz band that might be causing problems for you.  Never know what you might find.



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I Plan to Stick Around
Posts: 11

Re: Rogers Hitron CODA-4582 Hardware

I scan the 5 GHz band periodically using an Alfa antenna and the band seems to be pretty clean around here. Only two other WiFi's on 5 GHz compared to dozens on the 2.4 GHz.
I'm a Reliable Contributor
Posts: 338

Re: Rogers Hitron CODA-4582 Hardware

My internet and cable signal has been donw since 3 AM this morning.  It finally appears to be up and now I am getting these errors.  Every so often there is no internet connectivity and it corresponds to those errors.  From the logs, I see that this has been happening for some time now but not when I was impacted.

 

Should I just follow others and use this CODA as a modem only and get my own router?

Resident Expert
Resident Expert
Posts: 1,066

Re: Rogers Hitron CODA-4582 Hardware

disable 2.4Ghz and see if the sync errors go away. But you should just exchange your modem, I've been following your posts and notice you have a ton of issues with your CODA.



Resident Expert
Resident Expert
Posts: 6,015

Re: Rogers Hitron CODA-4582 Hardware

I would also call tech support just to see if there is a wider issue on the go within your local area.  That would probably account for being offline since 3 am, but, you never know.  There might be another reason that might come to light in conversation with the CSR.



I Plan to Stick Around
Posts: 32

Re: Rogers Hitron CODA-4582 Hardware

http://www.speedtest.net/my-result/5927234197

 

I can't get higher than 5Mbps upload on Ignite 250.

 

I'm on firmware version 2.0.10.13.

 

Running in bridge mode.

 

Sent a PM to @RogersDave. I'm hoping to be put on the latest trial firmware.

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1615000000256QAM-2.9003536.610
2363000000256QAM0.7001038.605
3369000000256QAM0.4001138.983
4375000000256QAM0.1001238.605
5381000000256QAM0.2001338.983
6387000000256QAM0.2001438.605
7393000000256QAM0.2001538.605
8399000000256QAM0.3001638.605
9405000000256QAM0.0001738.605
10411000000256QAM-0.1001838.983
11417000000256QAM-0.3001938.983
12423000000256QAM-0.3002038.605
13429000000256QAM-0.3002138.605
14435000000256QAM-0.1002238.983
15441000000256QAM0.0002338.983
16447000000256QAM-0.2002438.605
17555000000256QAM-3.3002537.356
18561000000256QAM-3.3002636.610
19567000000256QAM-3.3002736.610
20573000000256QAM-3.6002836.610
21579000000256QAM-3.5002937.356
22585000000256QAM-3.4003037.356
23591000000256QAM-3.1003137.356
24597000000256QAM-3.3003237.636
25603000000256QAM-3.5003337.356
26609000000256QAM-3.4003437.356
27357000000256QAM0.300938.983
28621000000256QAM-2.6003636.610
29633000000256QAM-2.8003737.356
30639000000256QAM-2.9003836.610
31645000000256QAM-2.9003937.356
32651000000256QAM-3.3004036.610
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM30.25046400000
238596000ATDMA - 64QAM32.25063200000
323700000ATDMA - 64QAM29.50056400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
I Plan to Stick Around
Posts: 32

Re: Rogers Hitron CODA-4582 Hardware

Also, I'm using ethernet port 3.

 

I've obtained 20Mbps upload almost consantly with the previous modem I was using.

 

Wi-fi is disabled in the modem, and it's in bridge mode. Distance is a good 6 feet from the router.

I Plan to Stick Around
Posts: 26

Re: Rogers Hitron CODA-4582 Hardware

I have a similar problem.  I have at least one of these messages per day on the docsis event page:

 

SYNC Timing Synchronization failure - Loss of Sync

 

The tech I spoke with on the phone who also installed my TV and internet services said that it wasn't an issue if it didn't happen frequently.

I've Been Here Awhile
Posts: 2

Re: Rogers Hitron CODA-4582 Hardware

@RogersDave

 

Hi, I just received my new CODA-4582 today

Firmware is: 2.0.10.6

 

Can I have the latest version pushed to my modem please? 

 

Thanks!