FTTH Internet is Down
My fibre internet is constantly down for the past month tonight it shut down completely I can’t even watch tv what’s going on is fibre this bad or is just my service bad. **Labels Added**
Forum Posts
Slower speeds on a Windows PC, other devices are fine.
I've had a Rocket modem for 4+ years and with intermittent 'drop' issues decided to get a new modem. Despite these issues, I'd get 150mbps on my PC with no issues. Got the new modem, installed it and now i can't get above 5mbps. I thought it was a mo...
Fitbit Aria scale-
Good afternoon. We have had the ignite installation for about 1 week. I cannot connect our Fitbit Aria scale to the new network. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. I then spoke with Rogers concierg...
Download speed keeps dropping overnight, only a reboot restores it. CODA 4582U
Have had this problem for some time now. I have to reboot the modem daily to get speeds back to 300 mbps. As soon as it reboots its fine for a few hours of testing. Then overnight and in the morning I'm back down to 30 mbps or less. No changes in mod...
DHCP Server just "freaks" and stops working
Ever since a power outage that affected the neighbourhood, every time I configure more than 2 DHCP reserve IP addresses on my CODA-4582 Hitron router (I need 6) after a successful coonfiguration, and router reboots, after a few hours, all my home dev...
Resolved! ROGERS Transparent DNS
Rogers has started hijacking my DNS to 8.8.8.8 (Google). While the new Ignite Internet didnt allow changing the DNS servers (for a variety of reasons related to Ignite TV), I was able to have my own DNS Entries on my machines. Recently that has chang...
Resolved! What Are the Rules for Labeling an EMAIL SPAM?
I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...
Lexmark MC3226 all in oneemail issue
I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP. I keeps keeps cancelling with error 450-not allowing access to email. My settings on the scanner are as follows: SMTP Primary Gateway smtp.broadband...
Node congestion / new node
Can one please advise the timeline to add a node to deal with a node that is overloaded for upload. I am getting 1-2.5mbps - and have been for the past month or so, the congestion in on going. It is particularity difficult given the need my three...
Assitance in forward mail from custom mail server through rogers
I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...
Configure Modem for Best Possible Speeds
Hey guys! I recently got the new black gateway modem and it's actually pretty good. I have the gigabit plan and I get around 580 download and 31 upload through Wi-Fi. I'm sure if I connect it through an Ethernet I'll get more. Does anyone have any id...
More Ethernet Ports needed
Newbie hardware question, so be gentle :). One is going to my PS4 (yes, I know I can enable wifi on it) and one is going to my office where I have a desktop computer. I'm in the process of adding some home automation and need to add a hub, which ne...
Resolved! No internet service to work from home
Hi, We moved into a new apartment last week (March 23rd), the technician came by on the 24th and dropped off a modem but said he can't come inside to link the fibre cable into my apt due to the virus, which I totally understand. (This is a brand ne...
Resolved! SSL certificate error stating your connection is not private on Github site
Hi, I'm getting the following (see image below) for images hosted by GitHub (githubusercontent.com) This only happens from my home internet. When I look at the certificate it's one from Rogers, not the usual Github certificate. It shoul...
Coax Termination
In my home, I currently have just one location that’s a properly terminated coax outlet. If I wish to move my modem into a different room which doesn’t have the outlet terminated, will Rogers send a technician to help me with that? ***Added Labels*...
Guest wifi security on Hitron modems
Is there any way to set up WPA2 AES security on guest networks with any of the Hitron modems? We have that option for regular 2.4 and 5 wireless SSIDs but not an option on guest SSIDs. Or for that case on any modems that can be used with Gigabite int...
Two ignite wifi connections in one home
Hi everyone, I am moving in 2 a shared house next month but the presiding tenants already have a rogers wifi line..So is it possible to have 2 seperate fully functional wifi routers in one home? ***Added Labels***
Rogers FTTH Benefits
I read on the Rogers site that they started rolling out FTTH in May 2019. I also read somewhere that there's going to be no noticable difference from the current cable internet since it's still running on a Docsis network, and the only difference is ...
Resolved! Slower speeds on a Windows PC, other devices are fine.
I would normally get between 220-250 download from speed tests on my PC, with the 500 plan. Got the 1G plan and my PC speed never changed. Using the same Cat6 cable, same port on the modem I can get over 900Mbps on my wifs laptop. My Xbox tests in a...
Adding wireless printer and printing from wireless devices
Trying to add older brother printer so I can print from chrome book and iPhone/mini Mac/iPad *** edited labels ***
