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Major Packet loss on Rogers Node

Hello,   I've been dealing with some connection issues over the last 3 weeks or so. Originally I thought it was an upload issue, as we have a twitch streamer in my household and were experiencing intermittent dropped frames. Prior to 3 weeks ago thin...

Ctrac by I've been here awhile
  • 4228 Views
  • 3 replies
  • 0 likes

Hitron CGN3 WiFi Failure

Hey all,My WiFi mysteriously stopped working today. Both the 2.4 GHz and 5 GHz Access Points are showing as "in service" in the admin portal but only the 5 GHz light is lit on the modem. Neither AP works. The SSIDs are not being broadcasted either. M...

citrus005 by I've been here awhile
  • 9082 Views
  • 6 replies
  • 0 likes

Resolved! Port Forwarding Entries

A lot of entries in Port Forwarding that I did not add I have about 2 dozen entries in Port Forwarding.  Looks like a bunch from me WDTV (WD2Go) and a bunch named "Teredo? ????   Can I delete them all ?   *Added Labels*

BigKay by I've been here awhile
  • 5339 Views
  • 1 replies
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Linked Rogers Email Accounts

Hi, I'd like to unlink my two Rogers email accounts as a search result indicates that both email addresses were searched and the resulting search included emails from both accounts. As the resulting emails are from two different addresses I can't mov...

jgee01 by I've been around
  • 2199 Views
  • 1 replies
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Resolved! Ignite 500U: CODA-4582U, good; bridged to RT-N66U, not so good.

Summary:- Until yesterday I had Ignite 100U and I was getting ~130Mbps *wireless* with the CGN3 gateway bridged to the ASUS router.- Today I have Ignite 500U and after straight-swapping the CGN3 with a CODA-4582U I'm getting ~140-170Mbps *wireless* w...

eljay by I plan to stick around
  • 3503 Views
  • 4 replies
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Resolved! Rogers Ignite 500u - Ethernet Switch Bottleneck

Hey there, I had a technician come in and setup my modem today. I've got the new rocket modem (hitron) and am getting 400+Mb down on wifi with the 5G connection on my phone and laptop, but ethernet is bottlenecked at 45Mb down on my PC.  I did some d...

Nathaniel_A by I've been here awhile
  • 2703 Views
  • 2 replies
  • 0 likes

Hitron CODA - 4582 - No IP Pass-through Option?

Hello,   I have Hitron CODA - 4582. I have connected an additional Asus router and I want to access NAS over the internet through this new (Asus) router. But it wont allow me because the new router is assigned internal IP and is not visible externall...

z_mak by I've been around
  • 2988 Views
  • 1 replies
  • 0 likes

Parental control app for Chromebooks

For those parents who are looking for ways to control their children's use of their Chromebooks, this may be of interest:   https://mobilesyrup.com/2018/12/13/google-chromebook-family-link-parental-control-app/  

Datalink by Resident Expert
  • 1683 Views
  • 1 replies
  • 1 likes

Resolved! One of the devices can't connect to the Internet via wifi or Ethernet

My HP laptop won't connect via wifi or ethernet.  I get the icon with the exclamation point & it says connected no internet access.  The Toshiba laptop connect so does the Moto g5.  So I don't think it's the modem.  The modem is several years old. I ...

Sunbird by I plan to stick around
  • 14146 Views
  • 16 replies
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Please help me get CGNM-3552 on Gigabit

Hello,I started gigabit over 2 years ago and when it first came out we had the rocket CGNM-3552. It worked great. Then Rogers said we get a free upgrade to the new CODA modem. This modem does not work well at my house and I ended up fighting for hour...

hen555 by I plan to stick around
  • 3179 Views
  • 7 replies
  • 0 likes

Cannot Connect to Google Services on Home Internet Network

I've been having a problem the past couple days that I can't seem to get to the bottom of. Whenever I try to connect to a Google services site (Drive, Docs, Photos, etc.) I get connection errors and it will not load. This is happening on two hard-wir...

Claranon by I've been here awhile
  • 2693 Views
  • 3 replies
  • 0 likes

Son bypassed DNS. Can I force DNS on router/modem?

Hello everyone   I have the CODA-4582U modem and am using open dns as a parental control for my kids. It works like a charm but my oldest boy has figured out how to bypass DNS on his chromebook and switched to google dns. Is there a way to make a rul...

KamWest by I plan to stick around
  • 7456 Views
  • 13 replies
  • 1 likes

Resolved! Rogers and Twitch.tv - Seeking an official response

Hello,   First and foremost, mods, please don't merge this post with the "Throttling RTMP" thread. That thread has gone unanswered long enough (10+ pages) and this issue needs to be addressed by a Rogers employee. Believe me, I am not trying to be pa...

dtx1 by I plan to stick around
  • 10348 Views
  • 28 replies
  • 1 likes

My newly swapped modem is not working.

I’ve been having problems with my home internet for months now (very inconsistent download speeds with low upload speeds) so Rogers sent over a technician to check it out.The first modem had issues where it would randomly cut the wifi connection off ...

Mann99 by I've been around
  • 2992 Views
  • 2 replies
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Resolved! DOCSIS 3.1 Rollout

Hello all, first of all I just want to let you know I was not been able to login to the forum for 3 days, and it took me over 20 attempts to login this time. ( please fix the sign-in).   When can we expect DOCSIS 3.1 rollout .. it will fix the ping/l...

JohnBeaudin by I'm a senior contributor
  • 8094 Views
  • 20 replies
  • 1 likes

New cabinet / node?

Hi, I received a letter on my door this past March from a 3rd party Rogers contractor, stating that a new cabinet (presumably another neighbourhood node) was going to be built adjacent to my property. It also stated that there was no ETA, and if I ha...

toolcubed by I'm a senior contributor
  • 5440 Views
  • 7 replies
  • 0 likes

Resolved! Email size

How do I determine overall email size I am sending with attachments?  I already know size of attachments.

djr1 by I've been here awhile
  • 3761 Views
  • 3 replies
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WiFi - 5G Network - Fluctuating Speeds between 45-389 Mbps

We recently had the ignite package installed (tv,wifi/internet,phone/home security) with 500 mbps/unlimited. It's been about two weeks and I've had countless connection/signal/speed issues. We've had about 3 different tech people help.  We've got int...

difoster by I'm here a lot
  • 6519 Views
  • 8 replies
  • 0 likes