MyRogers & Rogers Apps
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Technical error

When i try to access manage TV or Internet. Sorry, There is a problem on our end. Thanks for your Patience while we work to fix it. Please Check back later. .....it's been over two months called technical support a few times and nobody can figure out...

mich1102 by I've been around
  • 199 Views
  • 1 replies
  • 0 likes

Can't LogIn to MyRogers App

I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes.   ***ADDED...

inohkr by I've been around
  • 325 Views
  • 1 replies
  • 0 likes

Unable to use Ignite Wifi Android Application

I am using Google Pixel 4a with Android 13.I have installed this Ignite Wifi application from play store on 30 August 2022.When I open the app , it opens up a browser window to login with my Rogers portal credentials.After successful login, browser c...

Unable to Update Flex Channels

i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...

Halo1980 by I've been here awhile
  • 332 Views
  • 2 replies
  • 0 likes

MyRogers Incompatible with Mobile Safari?

Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...

Resolved! Ignite Home Connect App

HiThe Rogers ignite home connect app is not functioning on my phone. I have followed all the recommended steps by deleting cache, data, reinstalling the app and restarting my phone but not a chance.When I run the app, I get the sign in page but after...

Brimwood by I'm here a lot
  • 5312 Views
  • 12 replies
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Ignite TV App Casting on Chromecast Keeps Stopping

When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...

gordfc by I've been here awhile
  • 1459 Views
  • 5 replies
  • 0 likes

Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've been here awhile
  • 2096 Views
  • 9 replies
  • 0 likes

Ignite Home Connect App Won't Connect

I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...

Afc_1111 by I've been around
  • 461 Views
  • 1 replies
  • 0 likes

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 464 Views
  • 1 replies
  • 0 likes

Cannot connect using the HomeConnect app on my iPhone

I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...

jaymend by I've been around
  • 862 Views
  • 3 replies
  • 0 likes

Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 668 Views
  • 1 replies
  • 0 likes

MyRogers App Does Not Find Linked Account

When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...

Rogers Email not working since July 8

I get regular emails from 2 sites offering music lessons but some of the emails in my inbox will not open.  I can read the subject line but Windows 10 Mail just shows the dots proceeding across the screen forever without opening the message.  I have ...

bgkahuna by I've been around
  • 2359 Views
  • 9 replies
  • 1 likes

Ignite TV App on Android Box

I am getting " This video stream is not playable on the current device"   I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube.   This is included on live tv and recorded programs, the...

ve3tej by I plan to stick around
  • 13479 Views
  • 14 replies
  • 0 likes

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've been around
  • 463 Views
  • 1 replies
  • 0 likes