Xfiniti app endless cycle when login

[CanadianMan]

Log in to the app, takes me to browser to login, tries to login, takes me back to the app. Over and over we go.

When I try to login using the 'online' app on my desktop it spins like its logging in then error's out and requests for me to clear my cache.

I've already spoken to support about it, they were supposed to send it to the network team to investigate but I never heard back from them.

***Edited Labels***

[57]

If you're taken to an actual browser, then try a different browser or use incognito/private mode in your browser. Most times it's a cookie issue.  See the following list of tips:

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/491...