Rogers Community

Why can't we cancel specialty channel via My Roger’s like Bell. Tried and was directed to “Specialist” via Anna chat (useless). Spent 2 hours waiting and watching queue numbers draw down until I was #2. And next thing I know I get a message asking me...

Just spent more time trying to do something Bell made so easy via self serve. Not Roger’s - everything takes that much more time. I tried to cancel an “extra” cost specialty tv channel I never watch. Vis self serve - it kept bouncing me back to the s...

I suggest Roger’s revisit customer service training. I visited a Roger’s store to clarify info received by sales call from Roger’s. I would like move more services to Roger’s but the sales associates I experienced either lied or were not interested i...