Rogers Hitron CODA-4582 Hardware

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I Plan to Stick Around
Posts: 56

Re: Rogers Hitron CODA-4582 Hardware

Hi Dave,

 

It looks like mine has got missed. I did send an update to @CommunityHelps on the 16th with my new CODA-4582 details after swapping out my CNG3ACSMR earlier in the week.  Would you be able to confirm if it got into the list?

 

One other thing. I would REALLY like to use the USB3 port on the back. Both ports on the CNG3ACSMR were heavily used and I miss the option.

 

Regards,

 Z.

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Posts: 103

Re: Rogers Hitron CODA-4582 Hardware


@RogersDave wrote:

@traghipp wrote:
Have most of the testers received the v29 firmware update? I haven't yet.

I'm sorry for the delay on this one. I am pushing the new firmware to all CODA today.

 

If you haven't received the new firmware by the end of the day, it's probably because I don't have your latest MAC address on record in which case I suggest you sent a PM to @CommunityHelps asking to update your information in the trial with your new MAC address and serial number.

 

Dave


Received v29 yesterday ....Toronto East.....Seamless and no issues. Didn't noticed it was pushed until I checked this morning. Smooth transition, same performance as previous release.....Thanks...Good job Dave!

 

Unrelated, and not sure if it is Coda-4582 issue....Netflix streams seem to drop-off more often and have to restart to resume watching. First assumed it was network related...but have Gigabit speed and on LAN. Any suggestions? 

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Re: Rogers Hitron CODA-4582 Hardware


@rjmaxim wrote:

@RogersDave wrote:

@traghipp wrote:
Have most of the testers received the v29 firmware update? I haven't yet.

I'm sorry for the delay on this one. I am pushing the new firmware to all CODA today.

 

If you haven't received the new firmware by the end of the day, it's probably because I don't have your latest MAC address on record in which case I suggest you sent a PM to @CommunityHelps asking to update your information in the trial with your new MAC address and serial number.

 

Dave


Received v29 yesterday ....Toronto East.....Seamless and no issues. Didn't noticed it was pushed until I checked this morning. Smooth transition, same performance as previous release.....Thanks...Good job Dave!

 

Unrelated, and not sure if it is Coda-4582 issue....Netflix streams seem to drop-off more often and have to restart to resume watching. First assumed it was network related...but have Gigabit speed and on LAN. Any suggestions? 


@rjmaxim

 

Are you using the WiFi on the Hitron, or a hard wire ethernet connection? WiFi isn't very reliable, so that could be your issue. 

 



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I Plan to Stick Around
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Re: Rogers Hitron CODA-4582 Hardware


@gp-se wrote:

@rjmaxim wrote:

@RogersDave wrote:

@traghipp wrote:
Have most of the testers received the v29 firmware update? I haven't yet.

I'm sorry for the delay on this one. I am pushing the new firmware to all CODA today.

 

If you haven't received the new firmware by the end of the day, it's probably because I don't have your latest MAC address on record in which case I suggest you sent a PM to @CommunityHelps asking to update your information in the trial with your new MAC address and serial number.

 

Dave


Received v29 yesterday ....Toronto East.....Seamless and no issues. Didn't noticed it was pushed until I checked this morning. Smooth transition, same performance as previous release.....Thanks...Good job Dave!

 

Unrelated, and not sure if it is Coda-4582 issue....Netflix streams seem to drop-off more often and have to restart to resume watching. First assumed it was network related...but have Gigabit speed and on LAN. Any suggestions? 


@rjmaxim

 

Are you using the WiFi on the Hitron, or a hard wire ethernet connection? WiFi isn't very reliable, so that could be your issue. 

 


Thx gp-se.....No, using my own router and AppleTV is hard wired on the LAN.

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Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

DLNA 

 

New Rogers customer with the new CODA-4582.

I have 1TB NTFS formatted hard drive attached to the modem. I can see the drive fine and map it to my PC on the same network and media stream via SMB to a Kodi box on a TV; however, the drive is not visible to either my PS3 or PS4 on the same network. The drive was visible when attached to an ASUS RT-AC56U.

The PS4 does not support SMB.

Am I correct in assuming that this CODA router does not support DLNA media streaming?

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Re: Rogers Hitron CODA-4582 Hardware

Hi we have the CODA 4582 modem with the black dot in our home when we upgraded to the 150u service but the Wifi has been terrible unless you are in the room or connected directly. I have a PS4 hardwired and it works well with speeds around 150mbps, however if you go up stairs the signal drops incredibly. Much more then it did when we had our previous old modem. Not sure if this is a channel issue or what but it make the service unusable most times and we can not even get the chrome to connect.

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Re: Rogers Hitron CODA-4582 Hardware

@Kevyh, there are a couple of issues here, the first is USB access to the hard drive, the second is DLNA.  

 

Using the USB drives to access an external hard drive on a Hitron modem has always been painful, and there have always been limits on the drive size and formatting.  I haven't seen any documentation that shows the drive sizes, formats that the modem will accept, and mapping procedure to access the drives on the 4582.  

 

As for DLNA, the modem has an integrated DLNA Media Server with support for video, audio and image serving but, I haven't seen any documentation on this or any indication that its enabled in the modem.  

 

Not trying to punt here, but @RogersDave is the person to answer these questions.  Hopefully he will have time in the near future to answer your questions. 



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Re: Rogers Hitron CODA-4582 Hardware

@Curr0380, the Hitron modems have never been known for stellar wifi performance.  Having said that, can you have a look at the following post, specifically at the sections on wifi parameters and monitoring the wifi environment to determine the best operating channel:

 

http://communityforums.rogers.com/t5/Internet/Rogers-Hitron-CODA-4582-Hardware/m-p/397159#M46192

 

Changing the wifi parameters and operating channel might resolve part of the problem.

 

Fwiw, trial firmware version 2.0.10.30 is expected very shortly, which will include improvements to the wifi performance.  The current firmware version for the 4582 is V2.0.10.27 which your modem should be running.  That can be seen on the STATUS tab, Software (firmware) version section.  It might be worth loading V2.0.10.30 when its available to determine if that will provide sufficient performance gains to resolve your wifi problem, along with changes in the wifi parameters and operating channel.  If not, then it might be time to consider buying a router with external antenna.  Here is the latest post on the version updates:

 

http://communityforums.rogers.com/t5/Internet/CODA-4582-Open-Issues-for-Investigation/m-p/397658#M46...

 

 

To request the trial firmware follow this link @CommunityHelps to navigate to the @CommunityHelps page when you are signed into the forum. On the right hand side of the page is a link titled "Send this user a private message". Use that link to navigate to the next message composition page. It will already be addressed.  

 

1. Fill in the title with CODA-4582 Trial Firmware Request.


2. In the text area, include your request, including the modem MAC address and Serial number. The modem MAC address and serial number can be found on the sticker at the back of the modem, or copied from the data located in the Status page the modem when you are logged into the modem.

Send that info to @CommunityHelps and you should see a reply later today.

 

When you're logged into the forum, watch for a number overlaying your avatar at the upper right hand corner. Follow the avatar link down to the message inbox to acknowledge the waiver that is required for the trial firmware. When that is acknowledged, you should see the firmware loaded later today or tomorrow. When you know that the firmware has been loaded, reboot or restart the modem. Don't run a factory reset as that will return the modem back to 2.0.10.27



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Re: Rogers Hitron CODA-4582 Hardware

I will try try changing the operating channel and request firmware update.

 

Thanks

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Re: Rogers Hitron CODA-4582 Hardware

@Curr0380, that request will also place your modem on the trials list, where the modem will receive the trial versions which eventually become the firmware production versions for the modem.  That time differential can be in the order of 1 to 2 months, moving from trial status to final production version which is then distributed to the 4582s across the network.  At any time you can ask to have the modem removed from the trial program.