Rogers Hitron CODA-4582 Hardware

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gp-se
I'm an Advisor
Posts: 1,143

Re: Rogers Hitron CODA-4582 Hardware

@Indubitably


@Indubitably wrote:

I've both rebooted and factory reset it but it appears to be working well, I just thought the downstream light had to be purple for 3.1 to be activated


to me it looks light blue, others say purple, it all depends how your brain decodes colours.

 

roy86
I Plan to Stick Around
Posts: 35

Re: Rogers Hitron CODA-4582 Hardware

coda-4582 reboots everyday

 

Hey Guys,

 

I use the internet heavily everyday and was suffering frequent disconnects and reboots with the old CGN3 modem in bridge mode.  I thought the new CODA 4582 would be better and it too hangs and reboots everyday, today I needed to power cycle it while I was just browsing the web. I do not know what the problem is.


Googling this I feel there might be a signal issure. Posting the modem log here, what do you guys think? Would appreciate your input.

 

Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 591000000 256QAM -3.800 7 40.366
2 567000000 256QAM -2.200 3 40.366
3 573000000 256QAM -2.900 4 40.946
4 579000000 256QAM -3.400 5 40.366
5 585000000 256QAM -4.100 6 40.366
7 597000000 256QAM -3.400 8 40.946
10 615000000 256QAM -3.200 11 40.366
11 621000000 256QAM -2.800 12 40.946
12 633000000 256QAM -2.600 13 36.387
13 639000000 256QAM -2.600 14 38.983
14 645000000 256QAM -2.900 15 40.366
15 651000000 256QAM -3.200 16 37.356
16 657000000 256QAM -3.000 17 38.605
17 663000000 256QAM -2.100 18 40.366
18 669000000 256QAM -2.000 19 40.366
19 675000000 256QAM -2.200 20 40.366
20 681000000 256QAM -2.800 21 40.366
21 687000000 256QAM -3.400 22 40.366
22 693000000 256QAM -3.900 23 40.366
23 699000000 256QAM -3.800 24 40.366
24 705000000 256QAM -3.600 25 40.366
25 711000000 256QAM -3.900 26 40.366
26 717000000 256QAM -4.000 27 40.366
27 723000000 256QAM -4.000 28 40.366
28 825000000 256QAM -3.800 29 40.366
29 831000000 256QAM -4.400 30 40.366
30 837000000 256QAM -4.600 31 38.983
31 843000000 256QAM -5.300 32 38.983
32 555000000 256QAM -2.700 1 40.946

 

OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 4K 275600000 YES YES YES -4.099998
1 NA NA NO NO NO NA

 

Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 30596000 ATDMA - 64QAM 41.250 1 6400000
2 38596000 ATDMA - 64QAM 44.000 3 3200000
3 23700000 ATDMA - 64QAM 40.750 2 6400000

 

OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
Datalink
Resident Expert
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Posts: 7,328

Re: Rogers Hitron CODA-4582 Hardware

@roy86 do you happen to use VPNs on a daily basis?



roy86
I Plan to Stick Around
Posts: 35

Re: Rogers Hitron CODA-4582 Hardware

@Datalink yes occassionally.. do you think it effects it?

Datalink
Resident Expert
Resident Expert
Posts: 7,328

Re: Rogers Hitron CODA-4582 Hardware

Its a definite possibility.  With the CGNM-3552 in Bridge mode, I would see a modem crash within one to two hours with a VPN running.  Other than that, the modem was absolutely stable.  Start the VPN and it wouldn't be long before the modem crashed.  So, as a suggestion, keep track of the days where you use a VPN and see if a modem crash/restart appears to be related to the VPN usage.  I haven't had an opportunity to test the 4582 with a VPN running to see if I could duplicate the crash.  There is another post that I've seen recently with a similar situation, where the 4582 was crashing, but, haven't seen a resolution of it. 



roy86
I Plan to Stick Around
Posts: 35

Re: Rogers Hitron CODA-4582 Hardware

thanks will keep that in my mind. However, today morning I was not using VPN and it still crashed.  Do you think my signal levels are ok or a tech needs to check my wiring? considering ive been through 2 modems now and both having an average restart everyday..

Datalink
Resident Expert
Resident Expert
Posts: 7,328

Re: Rogers Hitron CODA-4582 Hardware

Does the modem have a black dot (black sticker) on the back of the modem near the power cord?

 

Can you log into the modem and let me know what Software (firmware) version is loaded?

 

Reason for asking is that you are missing some of the DOCSIS 3.0 channels which is indicative of one of the first versions of the CODA-4582.  A modification has been applied which adds additional shielding over the DOCSIS tuner, and indicated by one or two black dots (stickers) on the modem. 



roy86
I Plan to Stick Around
Posts: 35

Re: Rogers Hitron CODA-4582 Hardware

Firmware is 2.0.10.24. and yes I have two black dot stickers in the back of the modem

99bobster99
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Posts: 15

Re: Rogers Hitron CODA-4582 Hardware

Does anyone know when the IPv6 DNS manual IP address entry option will be implemented!

 

I have young children, where I need to use OpenDNS to filter the garbage from the internet.

 

At the moment, on Coda firmware v2.0.10.24, there are no fields to manually enter alternate IPv6 DNS servers. There is only the IPv4 DNS option available.

 

Please help, thank you!

Datalink
Resident Expert
Resident Expert
Posts: 7,328

Re: Rogers Hitron CODA-4582 Hardware

@99bobster99 even with an IPV6 DNS field in the modem, if you entered the equivalent of the OpenDNS IPV4 DNS address into the IPV6 DNS address field, you would still have the problem of OpenDNS answering the IPV6 address query without any filtering.  The only way around that one is to use a router which will allow you to turn off IPV6 until OpenDNS decides to enable IPV6 address filtering.  That filtering issue appears to be the same for all other DNS providers as well, so, OpenDNS (now Cisco) is not the only company that isn't prepared to provide that type of filtering service for IPV6.  Unfortunately, for now, you will have to force the devices on your LAN to run IPV4 only.