Rogers Hitron CODA-4582 Hardware

[Double_K]

Announced 13-December-2016 by @RogersDave  http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/379...

Credit to @Hybrid_Noodle

Hitron website: http://www.hitron-americas.com/product/coda-4582/

Datasheet: http://www.hitron-americas.com/wp-content/uploads/2016/09/CODA-4582-Datasheet.pdf

60W Power Supply built into unit

Pictures of Hardware Version 1A:

***Added Labels***

[gp-se]

@chrisky6 

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@chrisky6 wrote:

Hi there!

I can't seem to find the option to enable the USB port on the Hitron CODA-4582 modem. I am using software version 2.0.10.24. Any idea how I can turn it on? I was using the USB port on the previous modem for network attached storage and my back ups are pending! 🙂

Thanks!

Chris

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My understanding is it's not yet enabled in the current firmware. 

[gp-se]

@Gullyrat

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@Gullyrat wrote:

I am being asked for a coda login and a server verification
What does this mean and how do I fix it

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when are you being asked this? when you goto: 192.168.1.1 to login to the gateway? you shouldn't be asked any server verification since the login page isn't encrypted. 

[Indubitably]

So my downstream light is light blue and I think 3.1 is disabled, but I see an ofdm downstream? Also I think it's causing my pihole to malfunction? Wi-Fi devices aren't​ being filtered but ethernet devices are. The modem has been power cycled over 6 times today so that doesn't seem to work. Firmware is 24

[gp-se]

@Indubitably 

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@Indubitably wrote:

So my downstream light is light blue and I think 3.1 is disabled, but I see an ofdm downstream? Also I think it's causing my pihole to malfunction? Wi-Fi devices aren't​ being filtered but ethernet devices are. The modem has been power cycled over 6 times today so that doesn't seem to work. Firmware is 24

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if you see a OFDM channel then you are on DOCSIS 3.1

The downstream channel should be light blue, and Upstream dark blue. Have you tried a factroy reset of the modem, or only Power Cycle? To factory reset use a pen tip to push and hold the reset button on the back of the modem for 10 seconds then release. The modem will reboot and you will have to go through setup again.

[Indubitably]

I've both rebooted and factory reset it but it appears to be working well, I just thought the downstream light had to be purple for 3.1 to be activated

[gp-se]

@Indubitably

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@Indubitably wrote:

I've both rebooted and factory reset it but it appears to be working well, I just thought the downstream light had to be purple for 3.1 to be activated

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to me it looks light blue, others say purple, it all depends how your brain decodes colours.

[roy86]

coda-4582 reboots everyday

Hey Guys,

I use the internet heavily everyday and was suffering frequent disconnects and reboots with the old CGN3 modem in bridge mode.  I thought the new CODA 4582 would be better and it too hangs and reboots everyday, today I needed to power cycle it while I was just browsing the web. I do not know what the problem is.

Googling this I feel there might be a signal issure. Posting the modem log here, what do you guys think? Would appreciate your input.

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	591000000	256QAM	-3.800	7	40.366
2	567000000	256QAM	-2.200	3	40.366
3	573000000	256QAM	-2.900	4	40.946
4	579000000	256QAM	-3.400	5	40.366
5	585000000	256QAM	-4.100	6	40.366
7	597000000	256QAM	-3.400	8	40.946
10	615000000	256QAM	-3.200	11	40.366
11	621000000	256QAM	-2.800	12	40.946
12	633000000	256QAM	-2.600	13	36.387
13	639000000	256QAM	-2.600	14	38.983
14	645000000	256QAM	-2.900	15	40.366
15	651000000	256QAM	-3.200	16	37.356
16	657000000	256QAM	-3.000	17	38.605
17	663000000	256QAM	-2.100	18	40.366
18	669000000	256QAM	-2.000	19	40.366
19	675000000	256QAM	-2.200	20	40.366
20	681000000	256QAM	-2.800	21	40.366
21	687000000	256QAM	-3.400	22	40.366
22	693000000	256QAM	-3.900	23	40.366
23	699000000	256QAM	-3.800	24	40.366
24	705000000	256QAM	-3.600	25	40.366
25	711000000	256QAM	-3.900	26	40.366
26	717000000	256QAM	-4.000	27	40.366
27	723000000	256QAM	-4.000	28	40.366
28	825000000	256QAM	-3.800	29	40.366
29	831000000	256QAM	-4.400	30	40.366
30	837000000	256QAM	-4.600	31	38.983
31	843000000	256QAM	-5.300	32	38.983
32	555000000	256QAM	-2.700	1	40.946

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	4K	275600000	YES	YES	YES	-4.099998
1	NA	NA	NO	NO	NO	NA

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	30596000	ATDMA - 64QAM	41.250	1	6400000
2	38596000	ATDMA - 64QAM	44.000	3	3200000
3	23700000	ATDMA - 64QAM	40.750	2	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

[Datalink]

@roy86 do you happen to use VPNs on a daily basis?

[roy86]

@Datalink yes occassionally.. do you think it effects it?

[Datalink]

Its a definite possibility.  With the CGNM-3552 in Bridge mode, I would see a modem crash within one to two hours with a VPN running.  Other than that, the modem was absolutely stable.  Start the VPN and it wouldn't be long before the modem crashed.  So, as a suggestion, keep track of the days where you use a VPN and see if a modem crash/restart appears to be related to the VPN usage.  I haven't had an opportunity to test the 4582 with a VPN running to see if I could duplicate the crash.  There is another post that I've seen recently with a similar situation, where the 4582 was crashing, but, haven't seen a resolution of it. 

[roy86]

thanks will keep that in my mind. However, today morning I was not using VPN and it still crashed.  Do you think my signal levels are ok or a tech needs to check my wiring? considering ive been through 2 modems now and both having an average restart everyday..

[Datalink]

Does the modem have a black dot (black sticker) on the back of the modem near the power cord?

Can you log into the modem and let me know what Software (firmware) version is loaded?

Reason for asking is that you are missing some of the DOCSIS 3.0 channels which is indicative of one of the first versions of the CODA-4582.  A modification has been applied which adds additional shielding over the DOCSIS tuner, and indicated by one or two black dots (stickers) on the modem. 

[roy86]

Firmware is 2.0.10.24. and yes I have two black dot stickers in the back of the modem

[99bobster99]

Does anyone know when the IPv6 DNS manual IP address entry option will be implemented!

I have young children, where I need to use OpenDNS to filter the garbage from the internet.

At the moment, on Coda firmware v2.0.10.24, there are no fields to manually enter alternate IPv6 DNS servers. There is only the IPv4 DNS option available.

Please help, thank you!

[Datalink]

@99bobster99 even with an IPV6 DNS field in the modem, if you entered the equivalent of the OpenDNS IPV4 DNS address into the IPV6 DNS address field, you would still have the problem of OpenDNS answering the IPV6 address query without any filtering.  The only way around that one is to use a router which will allow you to turn off IPV6 until OpenDNS decides to enable IPV6 address filtering.  That filtering issue appears to be the same for all other DNS providers as well, so, OpenDNS (now Cisco) is not the only company that isn't prepared to provide that type of filtering service for IPV6.  Unfortunately, for now, you will have to force the devices on your LAN to run IPV4 only. 

[viciouslancer]

@RogersDave Can you please advise how to enable MoCA?

[RogersDave]

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@viciouslancer wrote:

@RogersDave Can you please advise how to enable MoCA?

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Unfortunately, MOCA is not a user controllable feature.

To use MOCA, there need to be a filter on your coax line to prevent your network from spreading outside of your home. Also, MOCA would interfere with the Whole Home PVR service so it is therefore not possible at this time to use it.

Dave

[viciouslancer]

I have a MoCA PoE filter and do not have WHPVR, can I opt in?

[RogersDave]

@viciouslancer wrote:
I have a MoCA PoE filter and do not have WHPVR, can I opt in?

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This feature was never certified on this or any of our modems so short answer is no.

MoCA can have serious impact to your neighbors if not implemented properly so it would require extensive lab testing cycles to certify this feature. We unfortunately don't have a proper use case to support this activity at the moment.

Things may change in the future but for now, I can't get engineering resources assigned for this.

Dave

[viciouslancer]

@RogersDave thanks for the info, definitely not blaming you, you've been a great help to everyone here! But I wish there wasn't so much red-tape to implement these things 😞

I imagine anyone with WHPVR would have a MoCA PoE filter - this could be part of an Internet install to not affect neighbors.

I purchased Telus branded Actiontec bonded MoCA 2.0 adapters on eBay and they work great, but a little pricey so I was hoping to not sacrifice one to use as a host, and to avoid (even if just a little) signal degradation by the coax again to connect my MoCA adapter.

I assume those running the modem in bridge mode and using there own router(s) could benefit from MoCA.

[Big8D]

@RogersDave, I am getting this warning one or two times a day and the modem will get rebooted every time, BTW, my modem is without the black dot, do I need to get it exchanged?

MIMO Event MIMO: Stored MIMO=1 post cfg file MIMO=-1;CM-;CMTS-MAC=00:17:10:90:e0:9f;CM-QOS=1.1;CM-VER=3.1;