Rogers Hitron CODA-4582 Hardware

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I've Been Here Awhile
Posts: 4

Re: Rogers Hitron CODA-4582 Hardware

Been encountering a very odd issue. All android devices are lagging or timing out ever since the 2.0.10.24 update to the firmware. Have tried resetting the coda modem and even switched it out for the new 2 black dot model and still the same issue. Streaming apps such as google music, netflix, youtube and spotify are unusable. IOs and Windows works fine. Also if I put the modem in bridge mode and set up a 3rd party router the android issue disappears. However I would rather just use the coda as my router than have 2 set up. Any ideas of settings I could change to rectify this situation?
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Resident Expert
Resident Expert
Posts: 14,169

Re: Rogers Hitron CODA-4582 Hardware

Depending on your 3rd party router.. it may be much better in MOST aspects than the CODA.

Even with the more antennas, etc.. the router part of it is still only a mid range router, quality wise.
Many 3rd party, have much better options in terms of routing, forwarding, etc options.

 

Wouldnt suprise me that its something on the firmware of some form.
I know one of the older hitrons (cgn2?) was prone to having issues letting iOS devices join at all.. unless they were the FIRST devices to connect to the wifi 😛



I've Been Here Awhile
Posts: 2

Re: Rogers Hitron CODA-4582 Hardware

Does this modem have PoE ports

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I've Been Here Awhile
Posts: 2

Re: Rogers Hitron CODA-4582 Hardware

I am having problems with the Modem Kicking me from games when my kids are using netflix ect.

 

Is there a QoS or another way of priortising bandwith.

 

This is killing me! I looked around and did not see qos. Please help.

 

Thank you all in advance for your time.

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I'm a Reliable Contributor
Posts: 146

Re: Rogers Hitron CODA-4582 Hardware

@rthusoo No, this modem does not have PoE ports.

 

@skoka Being kicked from a game could be a number of factors, and you'd need to know what factors the game uses to justify kicking you - is it packet loss or latency on TCP?  or latency / rtt on ping / ICMP?

Netflix is UDP downstream traffic - there is no traffic shaping / QoS / prioritization by Rogers on the types of traffic inbound/downstream....they send whatever packet is next in the queue, up to the bandwidth limit of your service speed.  You can't control this.  Sometimes, your TCP or ICMP or UDP downstream/inbound game traffic has to wait in the queue for the UDP Netflix traffic (or your neighbours traffic), which causes latency (and packet loss if the queue is full).  Contributing to this is how much bandwidth those Netflix stream(s) are using (1080p = spikes of 16-20Mbps, 4K = much higher) in relation to your service speed bandwidth.

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I'm a Reliable Contributor
Posts: 343

Re: Rogers Hitron CODA-4582 Hardware

@DEERA

 

Could you please let us know what IP version you are using with these devices?  I have the same modem/firmware and have no issues with Netflix, YouTube.  I will point out that the firewall settings for IP 4 vs IP6 are different which could be causing the issue.  I would suggest you look at the IP4 settings and set the IP6 to the same thing.  I know this caused some issues for me and am not sure why Rogers/Hitron setup the default firewall rules different between profiles.

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I've Been Here Awhile
Posts: 2

Re: Rogers Hitron CODA-4582 Hardware

Both are set to Minimum, I hope this answers your question.

 

I was not sure if this was the setting you were looking for.

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I'm a Reliable Contributor
Posts: 343

Re: Rogers Hitron CODA-4582 Hardware

@RogersDave

Would you know when 160MHz for 802.11ac will be enabled? That would make a big difference in terms of speed.
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I Plan to Stick Around
Posts: 42

Re: Rogers Hitron CODA-4582 Hardware

It appears that DOCSIS 3.1 has been turned off for me. Any idea why this has happened? Should I contact Rogers support? Thank you

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I'm a Reliable Contributor
Posts: 583

Re: Rogers Hitron CODA-4582 Hardware

@traghipp Try rebooting your modem, there's a chance that the modem didn't lock onto the OFDM channel properly. If you're still on D3.0 after the reboot, you can contact Rogers support.