We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
@rjmaxim you are correct on the firmware update to 184.108.40.206. Further promulgation is on hold due to slow data rates experienced by some recipients of the update. Here's the update post from @RogersIan :
With the help of members from this community we were able to identify a few issues in the test code.
This unfortunately means we have had to stop the roll-out.
Our vendor is working on the fixes now and we are expecting new code soon.
We will do our best to get the next version out to you as quickly as possible.
I appreciate the help and feedback provided here and am glad to see this forum back to life.
@ablatt These issues are related to failures during the upgrade where configurations were lost or Wi-Fi broadcasting issues. We do have one member here who has expressed to us that they have slower speeds on the test code then on 220.127.116.11T6, which we are investigating.
Please downgrade me back to 18.104.22.168T6 since there is probably no upgrade path from the current test image of 22.214.171.124 and testing an upgrade from this release is not beneficial.
Also, can we be notified as to when the new testing firmware is ready to be pushed to this community? I can run several tests before hand so as to have a data set prior to the new code being pushed to us.
Looks like the firmware support team is ignoring us at the moment. I am going to try a pin reset, which I assume will boot the modem with the shipping version of the firmware, then wait for a production update to 126.96.36.199T6. We shouldn't get the 188.8.131.52 code back as they have halted the rollout. I will let you know if I was successful.
I need to get back to production firmware as I can confirm version 184.108.40.206 messes up my WiFi smart devices due to the 2.4Ghz broadcast SSID bug. My WiFi switches are cycling off/on ever so often. I had to setup a portable hotspot on an old Laptop to have them work reliably.
Yes, that is an option. Rather than swapping out for a new modem and re-registering for the trial program, I will stick it out with my workarounds until the new code comes out. If I had the degraded speed issue, I would have certainly swapped it out.
Thank you again to those who continue to provide feedback on the new code.
As you know we found some issues during upgrade which we now have fixes for. We should have our hands on the new code by early next week to begin our in lab testing and will look to get it out to this community asap. The details provided by this group are extremely helpful.
For those who are on 220.127.116.11 please continue to report any issues you run into.