05-31-2016 08:42 AM - last edited on 03-14-2018 04:23 PM by RogersRoland
We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
10-30-2019 06:56 PM
Still on 220.127.116.11T6 too!
10-31-2019 03:55 PM
Can anyone confirm that 18.104.22.168 is replacement for the Coda 22.214.171.124T ?......which has not been updated since Oct 2018. If it is...than I am still on the old one too. The numbering seems off for the CODA 4582 modem versions. 😀
10-31-2019 04:08 PM
@rjmaxim you are correct on the firmware update to 126.96.36.199. Further promulgation is on hold due to slow data rates experienced by some recipients of the update. Here's the update post from @RogersIan :
10-31-2019 04:12 PM
With the help of members from this community we were able to identify a few issues in the test code.
This unfortunately means we have had to stop the roll-out.
Our vendor is working on the fixes now and we are expecting new code soon.
We will do our best to get the next version out to you as quickly as possible.
I appreciate the help and feedback provided here and am glad to see this forum back to life.
10-31-2019 04:25 PM
@Datalink Thx....just thought numbering was strange. Will have to wait for update to see if we get better results. Cheers...
10-31-2019 04:33 PM
What about people who already got 188.8.131.52?
Will they get rolled back?
10-31-2019 04:45 PM
10-31-2019 05:01 PM
@ablatt These issues are related to failures during the upgrade where configurations were lost or Wi-Fi broadcasting issues. We do have one member here who has expressed to us that they have slower speeds on the test code then on 184.108.40.206T6, which we are investigating.
11-01-2019 08:54 AM
Please downgrade me back to 220.127.116.11T6 since there is probably no upgrade path from the current test image of 18.104.22.168 and testing an upgrade from this release is not beneficial.
Also, can we be notified as to when the new testing firmware is ready to be pushed to this community? I can run several tests before hand so as to have a data set prior to the new code being pushed to us.
11-01-2019 09:16 AM
11-04-2019 07:04 PM
Looks like the firmware support team is ignoring us at the moment. I am going to try a pin reset, which I assume will boot the modem with the shipping version of the firmware, then wait for a production update to 22.214.171.124T6. We shouldn't get the 126.96.36.199 code back as they have halted the rollout. I will let you know if I was successful.
I need to get back to production firmware as I can confirm version 188.8.131.52 messes up my WiFi smart devices due to the 2.4Ghz broadcast SSID bug. My WiFi switches are cycling off/on ever so often. I had to setup a portable hotspot on an old Laptop to have them work reliably.
11-04-2019 07:45 PM
Looks like a pin reset will not take us back to production 184.108.40.206T6. We are probably partitioned off as part of the beta testing.
Please roll back the participants who have already received 220.127.116.11.
11-05-2019 03:16 AM
If they aren't doing rollbacks, then I suggest you take your modem to a rogers store and have them replace it with another unit.
11-05-2019 09:02 AM
Yes, that is an option. Rather than swapping out for a new modem and re-registering for the trial program, I will stick it out with my workarounds until the new code comes out. If I had the degraded speed issue, I would have certainly swapped it out.
11-05-2019 12:40 PM - edited 11-05-2019 12:41 PM
11-06-2019 08:58 PM - edited 11-06-2019 08:59 PM
Thank you again to those who continue to provide feedback on the new code.
As you know we found some issues during upgrade which we now have fixes for. We should have our hands on the new code by early next week to begin our in lab testing and will look to get it out to this community asap. The details provided by this group are extremely helpful.
For those who are on 18.104.22.168 please continue to report any issues you run into.
@blues_clues @lethalsniper I am looking at the options for rolling your modems back, will let you know tomorrow.
11-06-2019 09:11 PM
11-06-2019 10:42 PM - edited 11-06-2019 10:43 PM
11-13-2019 08:10 AM
11-20-2019 09:41 AM
Anyone received 22.214.171.124 beta firmware? looks it's delayed further?
11-20-2019 07:42 PM