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Resolved! 3tvs 4pc

k gonna bite the bullet soon since i am being forced to upgrade to ignite tv/internetmy problem being is i have 3tvs/4pcs/1tablet  that i will be using.the 2 possibly 3 tvs are going to be a problem with the wireless connection cause wireless  is ver...

hiho by I'm an enthusiast
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WiFi keeps disconnecting

Rogers has been updating the internet in my area. It’s absolutely ridiculous. It’s been a week and the Wifi keeps disconnecting. Not happy customerEmbrun Ontario   **Labels Added**

JU99 by I've been here awhile
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Slow Speeds on Ignite Gateway

I recently set up my new Ignite Internet Gateway, and now my download speeds are way down to 50 Mbps, prior to setting up the new gateway/modem, I was getting 250 Mbps on average, so I asked the question do I still need to use my router ??   *** Edit...

bfishwick by I've been around
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IGNITE GATEWAY KEEPS GOING OFFLINE - MODEM REPLACEMENT?

I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...

ok31 by I plan to stick around
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Resolved! Rogers Ignite Gigabit - UNLTD throttled at 320 Mbps down 50 Mbps up

I've been a Rogers customer since the late 80's, have had this particular Internet service for at least 7 years, but have recently had issues with Internet outages. So I thought I should investigate what was happening and used http://rogers.com/speed...

jandrews by I plan to stick around
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High latency issues, tech support unable to resolve.

For close to 2 months now, I've been experiencing random periods of high latency. It comes and goes. Some days are worse than others. But when it happens, it can affect not only my internet but my Ignite TV as well.   I called several times to report...

1 day latency.png 1 week latency.png
gisuck by I'm a reliable contributor
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Ignite Internet & my LAN

Hi All,   I just got my Rogers Ignite 1.5 GB Internet package, but I am not getting the speeds I was told I would get. Here is how my current setup is, and the speeds I am getting with downloads.   I have a LAN that uses 192.168.0.1 as my router's ad...

shedrock by I plan to stick around
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Echo dots and ring doorbell

I cannot get my echo dots or ring doorbell to connect to my rogers wifi. I’ve heard the solution is to have your 2.4 and 5ghz bands separated. Has anyone else run into this problem?   *Added Labels*

Crazycraig6 by I've been here awhile
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Gigabit internet broke my speed!

So I recently had my account moved from 500u ignite internet to the 1.5gb ignite internet on a promotion. It was almost immediately after the phone conversation where the csr told me the modem would reset to complete the changes... that our speed wen...

Danstona by I've been here awhile
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Down again?

Ok, I'm trying real hard to be patient, but this is the second time in 2 days our internet has gone down and my data is very iffy. Anyone else having this problem?     ***Edited Labels***

Mji by I've been around
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Most troubling support behaviour...

Early yesterday, I and a few of my neighbors, all shaw rogers whatever customers, lost internet service. We were all told by support that we were all isolated outages. Untrue. We KNEW it was all of us because we talk on facewhatever, and KNOW it is d...

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've been around
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Speed upgrade do i get a new modem?

I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2   does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...

joejenkins by I've been here awhile
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Ignite Internet - Can't Connect to Work VPN

Hi there,Can someone please help me. I recently switched to Ignite Rogers and all of a sudden my work laptop will not connect to my work VPN anymore. I’ve called rogers many times and they say they don’t deal with VPN issues. I don’t know what to do ...

AoAlex by I've been around
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Edit WI-FI Configuration on Ignite Router

I am trying to manage the wifi configuration settings on my Rogers Ignite Router and all settings are locked.  There is a message at top of screen stating:    Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...

DSHW by I've been here awhile
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Deleting Email from Trash only works for small number at a time??!!??

Hi,  Rogers yahoo mail seems to be a bit of a gong-show lately, so I am trying to clean up my mail through mail.yahoo.com (since I can no longer create an App Key and properly add my account to Outlook), so that in turn I can move off the ISP email a...

Betard by I plan to stick around
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Varying Speed After Getting XB6 Modem/Router

Hello,Last month Rogers sent me an XB6modem/router and I was asked to throw away my Shaw Hintron router. Eversince I have installed this XB6 I am getting variable speeds on my 300mbps plan. I have measured speeds all the way down to 6 mbps on wifi! I...

NP999 by I've been around
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Wifi not connecting automatically

My wifi is not connecting to our devices. At first it was my husband's iPhone, now my Samsung phone and my daughter's iPhone. We didn't notice at first and used up all our data in our phone plan. All of our devices are set to autoconnect. I've reboot...

Victoria99 by I've been here awhile
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Does Rogers block ports 135/445

When running GRC sheilds up, ports 135/445 report as Closed and not Stealth regardless if i use Windows, IOS or Android, I have not configured these ports in any router firewalls.   There are a few old threads about Rogers filtering these ports but n...

JonSnow88 by I plan to stick around
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