Can anyone from Rogers chime in here and give us a update on what's going on with this second recall?
Modems are not being recalled per say, we simply asked stores to return their current inventory so that we can perform additional testing on these modems.
We are replacing them with fully tested "black-dot" modems. Customers that already received their unit will not need to return them (unless they are experiencing an issue with the one they have).
So in other words, if a rogers store is issuing a black dot modem as of today - it's guaranteed to be from a new, properly tested/fixed stock?
@Datalink Yes it is interesting. I am using an Android App to check connected devices in my network and reported it got 4 services runnning 23, 111, ,139 and 445 services. I will try to fatory reset it later.
@Datalink Already factory reset the modem and the device still exist. First I am detecting it as a WPS service then I turned off the WPS and it changes to COUGARMOUNTAIN hostname. Telnet is still open. I am using Android Fing app to scan the network
@RogersDave Could you please check my modem and see if it is a possible to add it as an open issue of the hardware.
I see Cougarmountain in Fing as well on my Android phone, on 192,168,254
Netbios Domain Hiron, Netbios Name cougarmountain Netbios Role Fileserver
I recall Dave saying that Cougarmountain is the arm cpu used in the modem and it's not an issue, however after the phantom wifi band on the previous ACR modems that has not been fixed yet and is seriously affecting the wifi performance according to some reports -- I would not be surprised to find out something other "phantom" on this new hitron.
I see. I am not the only one having this issue. Now my modem keeps restarting and I don't know if someone from Rogers is checking it.