FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 11

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Two hours ago I got updated to 2.0.10.36T4 (which unless I'm blind I don't see in the list), and just now I got another update which returned me to 2.0.10.34T6. What gives?

I Plan to Stick Around
Posts: 34

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@TFM_Jeff @RogersSergio Same thing here.
I Plan to Stick Around
Posts: 9

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Same firmware flash and then rollback ~2 hrs later over here, Richmond Hill.
I Plan to Stick Around
Posts: 69

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Silicon Valley.jpgIs this many firmware versions normal?

Bring in the heavy hitters!

I'm a Regular
Posts: 859

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just got this new firmware is this a trial version ? What does this new firmware fix , any improvements for online gaming?
I Plan to Stick Around
Posts: 75

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@lethalsniper wrote:
I just got this new firmware is this a trial version ? What does this new firmware fix , any improvements for online gaming?

@lethalsniper

Its a ROLLBACK to 34T6 .... not a good sign very unfortunately

 

grrrrrr  Something is very wrong.

 

David Mozer
IT-Expert on Call
I'm a Regular
Posts: 859

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

What do u mean I was never on this 34.6 firmware what’s the deal here ?
I'm a Reliable Contributor
Posts: 600

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

A rollback to 34T6 oh no, what a disaster Smiley Sad

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Product Manager
Product Manager
Posts: 14

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi Everybody,

It looks like ~1/3 of upgrades were rolled back . This appears to be in error but we're looking into it now and will provide an update/explanation as soon as we have one.

Sorry for the confusion we're looking to get everybody on 36T4 ASAP

G

 

I Plan to Stick Around
Posts: 81

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Received 2.0.10.36T4 at 5:00AM today. Speed improved from last week.....but still far  below Gb speeds we had 3 months ago and  had for last 15 months. Upload speeds are good but Down Loads are still a far cry. Something is still awry here.  It's frustrating when we cannot get any answers as to whether it's an area problem, CMTS issue, Line-X/Amplifier, Modem Software or something else.....We just like to be informed. Speed C.jpg