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Forum Posts

IPV6 longer delegated prefix length?

The 4 years ago post said: At the moment, the delegated prefix length is limited to a /64. We understand that some of you are eager to get a larger prefix in order to take advantage of some of the advanced functionalities IPv6 has to offer. Now that ...

syu by I've been here awhile
  • 2662 Views
  • 3 replies
  • 1 likes

MFA does not work with non-Rogers phones

After MFA got enabled on myrogers accounts, I am unable to authenticate using non-Rogers phone.   I get no text at all from rogers, and upon contacting live chat rep, they confirmed that non-Rogers phones cannot be used for MFA. Website does not ment...

abcduser by I've been around
  • 743 Views
  • 1 replies
  • 0 likes

Yahoo! Spam folder

Nothing going into my Yahoo Spam folder   *Added Labels*

Dgoose by I've been around
  • 659 Views
  • 2 replies
  • 0 likes

Resolved! One of Two Ethernet Ports Not Working

Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...

td13 by I've been here awhile
  • 2328 Views
  • 5 replies
  • 0 likes

Gateway Connection

Is this normal I've have a Ignite 1.5Gb and only getting 900 down. any help will be great. Thanks.   IndexLock StatusFrequencySNRPower LevelModulation Downstream Channel Bonding Value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ...

infinity8 by I've been here awhile
  • 986 Views
  • 4 replies
  • 0 likes

Resolved! Switch to Bell

If I switch to Bell Internet do I have to give up my Rogers email address?       ***Edited Labels***

Patches0408 by I've been here awhile
  • 1454 Views
  • 1 replies
  • 0 likes

Resolved! How can I delete all my Rogers emails at one time?

This may be the wrong board for my question but there wasn't one for Rogers email questions. I have been using my Rogers email solely to transfer a few emails to my regular email account.  A lot of junk comes through too.  I never go into the Rogers ...

Resolved! How to Set up Ignite Internet Without Smartphone

I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC?   *Added Labels*

MrAvis by I've been here awhile
  • 21954 Views
  • 31 replies
  • 0 likes

Resolved! Can I return the ignite hub for a lesser fee if I don't need it?

I recently changed from Rogers cable internet to the ignite fiber internet. Under the new setup, there's a fiber modem (Nokia) in the connection box near the entrance, and then the new ignite hub is simply used as a router.I've always used my own rou...

phonobaba by I've been here awhile
  • 781 Views
  • 2 replies
  • 0 likes

Ignite management through app

Hello,I can't fully manage my Ignite modem. When I try to log into the app or use the web interface I get this error:It looks like you don’t have Ignite WiFi yet. Check out our bundle options here.Is there anything I can do to correct this?Thanks!

Slow Speed With 1.5G Internet

Took a connection for 1.5Gig Ignite I’m not even getting 300mbps. The technician who installed it has no clue what the issue is. Called the support he raised and ticket and asked me to wait for 2 days and I will get the speed I was promised or atleas...

Internet not working

Ignite Internet not working in my area for past couple of hours. How long it’s gonna take to restore       **Labels Added**

sharvil by I've been around
  • 500 Views
  • 1 replies
  • 0 likes

Rogers Webmail Contacts from Where?

ok so i got a weird one my  client logs into their rogers email classic.   he composes a new message and starts to type in his own email. Two emails popup one is miss spelt and he wants to remove it....   yes under his contacts there is nothing and h...

eugenios by I plan to stick around
  • 650 Views
  • 1 replies
  • 0 likes

Ignite Dropping Connection

Having been moved onto Ignite for internet and tv, since they would no longer support our cable box,  I would like to know why the so-called "most reliable internet" goes down almost every day? Not for long periods (except today for 35 minutes), but ...

Jlyn by I've been around
  • 611 Views
  • 1 replies
  • 0 likes

Rogers Yahoo email profile image change

For some reason Rogers's email (Yahoo?) has changed my profile image to a comic/ai generated image.   I never did this and I am trying to personalize my profile image but can't find out how to do this.    Anyone?       ***Added Labels***

CB123 by I've been around
  • 873 Views
  • 1 replies
  • 0 likes

Resolved! Wismer Fibre Internet

Hello,I've been receiving calls from Rogers, but have not answered thinking it's spam.  It's for notification to have my modem switched out to the GPON modem to support fibre internet.  I am currently on the Ignite 150u plan with the Rocket WiFi mode...

CSMRA by I'm here a lot
  • 1002 Views
  • 5 replies
  • 0 likes

Lost SMB NAS Drives After Switching to Ignite

I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite.  Previously they were connected via ethernet directly to the Rogers modem...

AMB_TO by I plan to stick around
  • 649 Views
  • 2 replies
  • 0 likes

Internet frequently drops(Markham, Ontario)

Dear Rogers,I am writing to express my extreme frustration and disappointment with the quality of your home network service. As a loyal customer of Rogers for the past three years, I have been experiencing frequent internet outages at the most inconv...

Kuoyu by I've been around
  • 1009 Views
  • 1 replies
  • 0 likes