FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I'm in Mississauga in a DOCSIS 3.1 enabled area btw. 

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Resident Expert
Resident Expert
Posts: 1,118

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@OL1v3r


@OL1v3r wrote:

I got the Coda 4582 black dot model today. It came with firmware 2.0.10.26T2 out of the box. So far, this modem is rocking. Played 4 HotS matches back to back and not one single disconnect or ping spike so far. This is significantly better than my older CGN3AMR on the latest firmware. 

Latency wise, this modem does much better than my old  CGN3AMR. Ironically, bufferbloat on this modem is considerably worse than the old AMR. Also, speed tests report higher jitter numbers on this modem.

Capture.GIF

 

 


send a PM to @CommunityHelps with the subject "coda firmware trial" provide you account number, modem serial number, and modem MAC address. The last two can be found when you log in to the modem. The latest .27 firmware offers huge latency and bufferbloat fixes.



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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@OL1v3r,

 

I've updated your MAC address in the trial participants lists and pushed the latest firmware to your CODA. You should see an improvement now.

 

Dave

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I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave

Did a couple of tests after rebooting the unit. Jitter is significantly down compared to the previous firmware. Upstream bufferbloat is also improved (I don't think it went over 10ms during the test vs 600ms on the previous firmware). Downstream bufferbloat has not improved.  

 

Capture.GIF

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Glad to hear that uplink performance has improved, there was a lot of work done around that.

 

Regarding downlink, was it better with your previous (non-CODA) modem?

 

My current working assumptions are the following:

The CODA-4582 with firmware 2.0.10.27 is the best configuration we ever had in terms of uplink performance. Some users still have issues but it is likely caused by local RF issues / load and not the modem itself. This modem/firmware combination works better than any previous modem we had.

 

For downlink performance, there is really not much difference between our modems (although Puma 6 lineup tend to introduce additional delays).

 

Does it make sense?

 

Dave

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I've Been Here Awhile
Posts: 4

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just noticed that I was updated to .27 and my performance has degraded pretty significantly from .26T2. I'm in Mississauga and on Docsis 3.1.

 

With 26T2 I'd get 900+ down and 30 up. On .27 I get 500 down at most and uplink seems to cap at 5-10 on most tests. 

 

Any insights?

 

DOCSIS Overview
DHCP Lease Time 😧 07 H: 00 M: 00 S: 00
Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 615000000 256QAM -4.000 11 38.605
12 621000000 256QAM -3.600 12 38.983
13 633000000 256QAM -3.700 13 37.636
14 639000000 256QAM -4.700 14 37.636
15 645000000 256QAM -5.900 15 37.356
16 651000000 256QAM -5.900 16 36.610
17 657000000 256QAM -5.400 17 37.356
18 663000000 256QAM -5.100 18 37.636
19 669000000 256QAM -5.300 19 37.356
20 675000000 256QAM -5.900 20 37.356
21 681000000 256QAM -6.100 21 37.356
22 687000000 256QAM -6.600 22 36.610
23 693000000 256QAM -6.500 23 36.610
24 699000000 256QAM -6.500 24 37.356
25 705000000 256QAM -7.000 25 36.610
26 711000000 256QAM -7.000 26 36.387
27 717000000 256QAM -7.800 27 36.387
28 723000000 256QAM -9.200 28 35.084
29 825000000 256QAM -9.200 29 35.780
30 831000000 256QAM -9.000 30 35.780
31 837000000 256QAM -9.100 31 35.780
32 843000000 256QAM -8.500 32 36.387
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 NA NA NO NO NO NA
1 4K 275600000 YES YES YES -0.500000
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 23700000 ATDMA - 64QAM 33.250 2 6400000
2 38596000 ATDMA - 64QAM 36.750 3 3200000
3 30596000 ATDMA - 64QAM 33.250 1 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
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I Plan to Stick Around
Posts: 137

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Looks like you have some Port IDs missing, from 2-11. Reboot your modem and see if they come back, if not, do a PIN reset. If that doesn't work, you will need to swap out your modem. Unfortunately, when I had that problem, I had to swap out.
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I've Been Here Awhile
Posts: 4

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I factory reset and only channel 1 and 7 came back but 12 is gone as well now. 

 

Looks like I'll have to get it swapped.

 

Edit: Also noticed I'm back in 26T2 after the reset.

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I Plan to Stick Around
Posts: 126

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Just received the .27 firmware. Latency and jitter improved , but I lost about 100mbps down and around 10 upload. Webpages seem to load a bit faster though.
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I Plan to Stick Around
Posts: 79

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@OL1v3r wrote:

@RogersDave

Did a couple of tests after rebooting the unit. Jitter is significantly down compared to the previous firmware. Upstream bufferbloat is also improved (I don't think it went over 10ms during the test vs 600ms on the previous firmware). Downstream bufferbloat has not improved.  

 

Capture.GIF


 

Can you post the details of the DSL reports test so I can see the current bufferbloat on this firmware for CODA.

 

Here is an example of mine running on the CGN3ACSMR on the .27 firwware.

 

.27 buffer.JPG