I just had the Ignite XB7 installed with the 1Gb service. Tech ran all new lines right from the pole to the gateway. No splitters just a straight run. One would think I would be getting good service but the internet connection is dropping constantly...
Hi, I would like to send email on Rogers SMTP server using my own domain. What is required to do this? Thanks! ***EDITED LABELS***
Hello - Was just wondering if it is possible to connect an older router I have as an access point to stretch my wireless network into my basement when running a Rogers Ignite Modem? I am currently running Rogers Ignite Modem in normal wifi mode and ...
Sometimes my whatsapp won't work on wifi and it sends me a message to permit it to use data instead same goes for wifi calling. It tells me that my wifi might be blocking it. I don't believe that's the case. Please help. ***Added Labels***
Our home internet was working fine up until 7 pm today when suddenly 2 of my sons could no longer connect to the internet. We have restarted the modem, plugged and unplugged the pod, several times and even called technical support but they still can’...
I cannot disable band steering in the modem settings(10.0.0.1) nor am I able to do so in the Rogers Ignite app, which the modem settings direct me to. The option simply doesn't exist. I have a 1Gbps plan and I get abhorrent speeds -- under 10mbps. Wh...
Just installed a new TG4482A modem, and my downstream values seem to be in spec, but I get no values at all for upstream. Any thoughts? Thanks. *Added Labels*
I have Rogers Internet and am often losing the wifi signal - the Rogers modem is in my basement and my office is one floor up, we have thick walls, etc. I'm looking to setup a wifi relayer to improve the wifi signal, and am thinking of getting the h...
No connection on my backyard *** Edited Labels ***
I recently installed Rogers Ignite Internet with the XB7 Gateway. All of my PC computers (three) have no problems; however, not so with my MacBook Pro. It connects fine to the Wifi and I am getting a very strong signal 200+ mbps. However, browsin...
At this point I'm unsure how too approach this problem. The family has been through 3 tech's at this point, multiple times saying it's not an issue on their end. We've been told over the phone that they don't see any packet loss what so ever, howev...
I can login to rogers.com and view my account no problem. I can view my yahoo rogers email through outlook office on my desktop no problem. But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass. So I decide to try ...
I was a Rogers customer before. months ago, one Rogers rep knocked on the door to notify me that the FTTH is available at my address and told me someone will come to. install FTTH for me if I switched to Rogers interenet. and I also saw some worker...
I have been using bridge mode for many years.Starting a couple of months ago, my internet connection would fail periodically. Rebooting the rogers modem and my router (Asus RT-AC87U), the internet would recover.Starting a week ago, the internet would...
I need to pair a Bluetooth device, using the following methods.Here's some info from the manufacturer:If they have band steering, ie. only 1 SSID for both 2.4 and 5GHz bands, then you have to use AP mode on the device. If they have separate SSID, the...
I have hitron wireless modem and while I was on Firefox browser the wireless modem disconnected and I have to connect directly to the modem using the Ethernet cable, with the the cable the internet was working so I have to disconnect the modem and re...
Hi, im in waterloo my wifi connection stopped suddenly and im not able to work ... in the line waiting for the call center to answer my call for 59 mins now! Rogers customer service is really bad! ***Edited Labels***
How can I find out if Rogers has FTTH in my area? I’ve contact Rogers and they have no idea and some don’t even know what FTTH is. I’ve read many different posts with contradicting info. Some say Rogers will notify you when its available in the area,...
Hi all, I've been researching this problem for the last few weeks, and notice many people have similar issues. I have a tech come over a week from now, and want to make sure I ask all the right questions and have him/her check everything they should....
I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again. *** Edited Labels ***
