FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mES19
I Plan to Stick Around
Posts: 27

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Still awaiting .27 @RogersDave

RyzenFX
I'm a Reliable Contributor
Posts: 589

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@mES19 wrote:

Still awaiting .27 @RogersDave


Please send a private message to @CommunityHelps with the title "Rogers Rocket Wi-Fi Modem Firmware Trial". In the private message, please include your modem's MAC address, and request specifically version 4.5.8.27 for your CGN3ACSMR.

lethalsniper
I'm an Enthusiast
Posts: 1,011

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks. Which modem do you have ? Don't get how I'm getting packet loss and some are not. I had the acsmr same thing and now the coda
dmbcanda
I Plan to Stick Around
Posts: 56

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Horrible speeds the last few nights, high ping and latency.   Directly connected via Cat6 and in Gateway mode (Gigabit Plan)
CODA-4582  Hardware version 1A and firmware 2.0.10.20.   

 

Jan26-CODA4582.JPG

 

blues_clues
I Plan to Stick Around
Posts: 146

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@dmbcanda wrote:

Horrible speeds the last few nights, high ping and latency.   Directly connected via Cat6 and in Gateway mode (Gigabit Plan)
CODA-4582  Hardware version 1A and firmware 2.0.10.20.   

 

Jan26-CODA4582.JPG

 


On your "DOCSIS WAN" page, check for low SNR values.  This happened to me yesterday evening.  I was getting 8Mbps down (for the first time since using the CODA and .20 firmware) and saw that one of my port IDs had an SNR of "4", whereas, all other values were between 38-41.  A reboot fixed my issue.

dawningofwar3
I'm Here A Lot
Posts: 5

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

using the coda-4582 got updated to the 2.0.10.23 firmware and on the gigabit plan since august upgraded to the new modem in december I believe it was and was hopeful this new firmware update would fix gaming issues but still random 1-2 second delays in league of legends and random spikes while playing diablo 3 getting frustrating considered switching to bell but hopeful rogers can fix there service 😕

 

Speedtest results:

6003739969.png

 

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM-0.700734.626
2567000000256QAM-0.500338.983
3573000000256QAM-0.500438.983
4579000000256QAM-0.800538.605
6561000000256QAM-0.400238.983
7597000000256QAM-1.100838.605
8603000000256QAM-1.000938.983
9609000000256QAM-1.4001038.983
10615000000256QAM-1.6001138.983
11621000000256QAM-1.6001238.605
12633000000256QAM-1.7001338.605
13639000000256QAM-1.6001438.983
14645000000256QAM-1.7001538.605
15651000000256QAM-1.6001638.605
16657000000256QAM-1.4001738.983
17663000000256QAM-1.5001838.605
18669000000256QAM-1.2001938.605
19675000000256QAM-1.3002038.605
20681000000256QAM-1.3002138.605
21687000000256QAM-0.5002238.983
22693000000256QAM-1.0002338.605
23699000000256QAM-0.8002438.983
24705000000256QAM-0.7002538.605
25711000000256QAM-1.1002638.605
26717000000256QAM-1.0002738.983
27723000000256QAM-1.3002838.605
28825000000256QAM-4.8002937.636
29831000000256QAM-5.1003037.636
30837000000256QAM-5.3003137.356
31843000000256QAM-5.8003237.356
32555000000256QAM-0.200138.983
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES-0.200001
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM39.50016400000
238595707ATDMA - 64QAM42.75033200000
323700000ATDMA - 64QAM37.75026400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
ValentynL
I Plan to Stick Around
Posts: 9

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Well, I don't know what happened but this update messed up my Google Services. I can't access either Youtube, Play Store, or any Google apps on my Android phone.

Mythen
I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@ValentynL

 

Just double checked on my pixel XL and no issues like what you describe. I am on 2.0.10.23 F/W

 

Mythen

Aim_eYacht
I Plan to Stick Around
Posts: 22

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Could be a DNS issue, have you tried rebooting the phone?

Alex4161
I'm a Reliable Contributor
Posts: 405

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@ValentynL

 

I have no issues with my Google Pixel on version .13 nor version .23.