FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 207

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hmm, scratch that, I remoted into my xbox, its pretty terrible, but doing a speed test remoting into my wired server at home, I get 227 down and 21 up. The xbox is dead steadt never deveates from 1.32 mbps. Something is wrong it seems.  @RogersDave ? It appears its not just a speed test issue, its any transactions with their CDN.
2016-12-15 (4).png

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I Plan to Stick Around
Posts: 22

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks, I followed your instructions and here are my results:

 

  • Date/Time of test: 2:33PM DEC 15 2016 
  • Modem mode: BRIDGED
  • Router brand/mode (if bridge mode): NETGEAR R7000 
  • Connection to modem/router: ETHERNET (CAT6)
  • Test server: http://speedcheck.rogers.com/en.html
  • Download speed: 512.01Mbps
  • Upload speed: 23.35Mbps
  • Latency: 6ms
  • Jitter: 2ms

@RogersDave

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Jeffj@kfaustino,

 

I've sent your feedback to Microsoft for further investigation. I know they will ask these so:

 

1. Is this on XBOX One or XBOX One S?

2. Are you using the standard Rogers DNS or a 3rd party. If it is a 3rd party, can you provide the address?

 

Dave

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I Plan to Stick Around
Posts: 8

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Jeffj@kfaustino,

 

I also have an Xbox One, and when i use to remote into my xbox and download anything on it, or do speed tests, i had the same issues, with very low throughput,  I assumed it to be an Xbox thing, since if you do not remote into it, and access it locally and do the same test, the speed tests report normal.

 

 

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Posts: 3

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

1. Xbox One with the latest firmware

2. Standard Rogers DNS.

 

@RogersDave

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I Plan to Stick Around
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@RogersDave wrote:

@Jeffj@kfaustino,

 

I've sent your feedback to Microsoft for further investigation. I know they will ask these so:

 

1. Is this on XBOX One or XBOX One S?

2. Are you using the standard Rogers DNS or a 3rd party. If it is a 3rd party, can you provide the address?

 

Dave


DNS 1
8.8.8.8 
DNS 2
8.8.4.4 
DNS 3
64.71.255.204 

 

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I Plan to Stick Around
Posts: 27

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I was in the previous trial would like to try any new firmware for the 4852.

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I replaced my CGN3AMSR with the new CODA-4582 this morning. 

 

I don't think it solved my latency and jitter issues. So far it seems to be about the same. The speeds are also a bit slower, but still decent on an ethernet connection. I used to get 130-170mbps, I am now getting 90-130mbps. 

 

On Wifi however, (both 2.4g and 5g connections) are much slower. I am now geting 10-20 mbps down, 10 mbps up consistently on 2.4g. On 5ghz, it is extremely inconsistent, but for the most part it is a lot slower than it used to be. Getting on average 30mbps down, 10mbps up. 

 

I have already disabled IPv6 on my devices, and rebooted modem + connected devices multiple times.

 

Is there something I am doing wrong? Also, can someone analyze my signals and let me know if everything looks normal? 

 

Thanks in advance,

 

 

Downstream Overview

Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM-1.4003140.366
2363000000256QAM0.0001040.366
3369000000256QAM-0.2001140.366
4375000000256QAM-0.2001240.366
5381000000256QAM-0.5001340.366
6387000000256QAM-0.3001440.366
7393000000256QAM0.2001540.366
8399000000256QAM-0.1001640.366
9405000000256QAM-0.4001740.366
10411000000256QAM-0.4001840.946
11417000000256QAM-0.1001940.366
12423000000256QAM-0.1002040.946
13429000000256QAM-0.6002140.946
14435000000256QAM-0.7002240.366
15441000000256QAM-0.6002340.366
16447000000256QAM-0.7002440.366
17555000000256QAM-1.1002538.983
18561000000256QAM-1.4002637.093
19567000000256QAM-1.0002738.258
20573000000256QAM-0.5002840.366
21579000000256QAM-1.3002940.366
22585000000256QAM-1.7003040.366
23357000000256QAM0.000940.946
24597000000256QAM-0.9003240.366
25603000000256QAM-0.8003340.946
26609000000256QAM-1.1003440.366
27615000000256QAM-1.3003540.366
28621000000256QAM-0.8003640.366
29633000000256QAM-0.4003740.366
30639000000256QAM-0.3003840.366
31645000000256QAM-0.1003940.946
32651000000256QAM0.0004040.366
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 64QAM31.00026400000
238595687ATDMA - 64QAM35.00033200000
330596000ATDMA - 64QAM31.00016400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
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I'm a Reliable Contributor
Posts: 381

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Can you please post your signal levels as there could be a correlation to those speeds 

 

 

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I've Been Here Awhile
Posts: 3

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Aren't the signal levels in my previous post? If not, where do I look for them?