FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 56

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave

 

I went and switched out my modem, 3rd CODA in 3 days.   Did a speedtestand it has improved but not perfect:

 

Code-4582 12.15.16.1130am.JPG

FYI...The Rogers Store system would not let me go back to the 3552, so hopefully you can get this to work.

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I Plan to Stick Around
Posts: 207

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@RogersDave wrote:

@Jeffj wrote:

@RogersDave Is there a list/Bucket i can throw my hat in for the Beta firmware on these new CODA units? I'd liek to get IPV6 back as soon as possible, I promise to not contact support with issues and flog them 😄

I miss it on my Xbox One, it did preform superior on a IPV6 connection, NATurally speaking lol 


There are quite a few requests for this trial program. Here is the jist of it.

 

  1. If you were part of the trial program before and only upgraded to the CODA-4582, no action required. I will be updating my records and putting you back on the trial program.
  2. If you were NOT part of the trial program before, the process is the same and you need to contact @CommunityHelps via private message to be added to the list

I would like to restart the trial right away but it is impossible at the moment until we launch the January firmware. I can't also enable IPv6 on certain modem (I miss it too) as this is a global parameter for all CODA-4582.

 

Dave


@RogersDave I Was part of the trial in the essence that they added me to the group and i gave them my old modem info, however i switched ot tghis new CODA modem before they even had a chance to push the beta firmware to my CGN3ACR, is this an issue? 

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

No you are all good, I see you on my list.

 

Dave

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hey Dave,

What's up with the screwy speeds? One second I get full gigabit then 20m later I'm getting 50Mbps. For the last 12h I've been getting around 50 - 100Mbps. Rogers Tech Support has told me to swap my modem but I don't think that will help
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I Plan to Stick Around
Posts: 8

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just switched to the CODA-4582 yesterday, and noticed some issues, which might not be for normal users, but 

right now, I bridge my network with a wireless bridge, so that I can access the internet from my bedroom, 

the modem is in the Family room.  So internet works fine, however, my windows shares time out, or do not work all together over the wireless bridge when connected to the CODA-4582.  If I wireless bridge to my external router (Linksys WRT1900AC) it works fine without any issues.   Do you know why this would occur?   I tried rebooting the cable modem, but still causes the issue, I've tried disconnecting and reconnecting numerous times but it still occurs.

 

Hardware Rev: 1A

My firmware is: 2.0.10.3

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi @asharahmed,

 

I have flagged your account for further investigation.

 

Dave

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I've Been Here Awhile
Posts: 2

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave  I have been having problems with my gigabit connection ever since it was installed.  I have had 5 technicians out to my place so far, maintenance department has visited the building and I am in contact with the office of the president and they seem to have no clue how to fix my problem.  They keep saying that there is no problem, but the tech comes out and sees exactly what I am saying is correct.

 

I have been having ver slow wired speeds from 20mbps - 140mbps download.  Upload seems ok but not great around 30mbps.  for wifi, it stays around 24mbps download and 30mbps upload.  They have tested the connection at the source in the cable room of the building, the cable room of the floor and the box outside.  They really have no clue as to what is happening.  I am running out of patients with this situation.  any clue what could be going on?  Below are my wifi speed tests.

 

 

 

wifi speed tests

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I've Been Here Awhile
Posts: 3

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just got the new CODA-4582 modem today and I can confirm it doesn't work properly on the Xbox One.

 

My speed test on my computer hits 600 mbps but the Xbox does between 8 to 40. On top of that, I attempted to download something just to test, and the download stops to a crawl, hitting great speeds of 2 mbps. 

 

Not anything to do with how Microsoft does the speed tests. It was fine this morning.

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I Plan to Stick Around
Posts: 27

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

All speeds and pinfs are great BUT 5G is horribly slow.

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Posts: 207

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@kfaustino wrote:

I just got the new CODA-4582 modem today and I can confirm it doesn't work properly on the Xbox One.

 

My speed test on my computer hits 600 mbps but the Xbox does between 8 to 40. On top of that, I attempted to download something just to test, and the download stops to a crawl, hitting great speeds of 2 mbps. 

 

Not anything to do with how Microsoft does the speed tests. It was fine this morning.


I am seeing the opposite, My seed test is 219 down and 13 up on my xbox one which is the norm at peek time in my area. The first network test i did was slow but i just tried another one right after and it was fine. 

I'll see ifi  can remote into my xbox and do a few more tests.