Can anyone tell me why the pod is emitting a green light and it is still offline according to the connect app? Been trying for two nights to get a pod connected to the gateway without success despite following the tips on this forum. Any support on...
We have switched from Fido to Rogers a couple of weeks ago and ever since then one of our macbooks is having trouble connecting to the internet. We called tech support last week and all was fine until today when the problem started happening again. -...
I have Ignite 1.5 gbs download and 50 gbs upload with a XB7 gateway. With the gateway in bridge mode the fastest result I get is 900 mbs download and 20 mbs upload when connected directly to the 2.5 gbs port on the gateway using a 2.5 gbs adapter.A R...
Hello, I recently upgraded my Internet Service provided and got Rogers rural 50 LTE installed a couple of days ago, The system came with the the XB7 router which the WIFI isn't as great as my NetGear Nighthawk AX3600. My question is can I use the 3...
I am in STITTSVILLE and home internet is down from couple of minutes to hours in the least two days (random hours)... I joined rogers 4 days ago and it's possible it is a far longer issue...I called Rogers 3 times so far... finally, they said the iss...
i moved my rogers account to the Rogers ignite, in outlook i am no longer able to send or receive email to a ... @ can. rogers.com adress. I've read elswhere in these forums that when you cancel your rogers plan you loose your can.roger.s.com e mai...
I had an old pc that I had setup on port forwarding for a program I use.I now have a new pc, and the home connect app will not let me delete the old pc's port forward. When I click delete port forward it does nothing. I even tried to edit the port # ...
Internet disruption on August20 that started on at about 12 pm was restored on Monday around 6;30am. Usually disruption on Sundays takes longer than weekend. it will be nice if Rogers care to explain to users. In txt msg, they should explain durat...
Internet loses connectivity several times a day. I am in Kanata and it was just out again for 40 minutes. Unacceptable service. ***Edited Labels***
Hi, I've been experiencing very slow speeds for a number of days now, dropping what's supposed to be a gigabit plan down to under 10Mbps in some cases. Right now I'm at about 1Mbps. I'm struggling to load this webpage, much less media or anything for...
Hey Rogers what's up? ***Edited Labels***
I got this new XB7 - 1 Gig Internet (from Shaw now Rogers). When ever i download my podcasts or any files from online sources ... the downloads start.... and they fail .. all of them . From all the webistes . Has anyone seen this with XB7 - Previousl...
Hello allVery green when it comes to NAS drives ..... simple question..... what NAS drive is recommended to work with my ignite modem?....Is it fairly simple to set up....I am rather tech savvy ....just not familiar with these drives ....Cheers thank...
i been with rogers for more then 30 years and i’m just getting fed up for past year and nothing has been done about it nothing got better i pay my bill no matter how expensive it has gotten but give me service i need bell is on my door everyweek and ...
Last week I abandoned my owned CGN3 modem and got the Rogers XB7-CM on a new plan. It works well but regretfully appears not to be compatible with my TP-Link AC1750 extender purchased new Apr 18 / 2023. The new modem works well for most of my house ...
When I finally got logged into my modem, I noticed it is not intuitive at all. And the rogers website is definitely not intuitive either. I just wanted to be able to change my DNS server, but couldn't find out in the modem settings how to do that. I ...
Hello, I posted back in March 2023 about latency/signal issues and Rogers informed us last week that a team will be sent out to perform a "network enhancement" in our neighbourhood today. Of course, I was excited about the possibility of the issues b...
I have been without internet since August 6th. I work from home, so I have been using my phone data. They know what the issue is, but refuse to push the ticket ahead and resolve the issue. I call in each day and am told to wait another 24-48 hours.....
I have a new Gateway (Gen2) wifi router. The wifi is working fine but nothing on the wired network is connected. To try to isolate the problem, I have disconnected everything except for one printer. I have restarted the printer, the router and my c...
Hello. For the last few weeks I've had a frequent packet loss, but only when gaming. I use Nvidia's Geforce NOW service, so it's basically some pretty hefty streaming. I haven't noticed any problems with Youtube or in day-to-day usage for work. I've ...
