FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Anyone else is having timeouts?

 

 

1706/08/16 14:08:1882000400criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:4d:fb:xx:xx:xx;CMTS-MAC=00:17:10:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
1806/08/16 14:08:4482000200criticalNo Ranging Response received - T3 time-out;CM-MAC=bc:4d:fb:xx:xx:xx;CMTS-MAC=00:17:10:90:cf:87;CM-QOS=1.1;CM-VER=3.0;
1906/08/16 14:08:4990000000warningMIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=bc:4d:fb:xx:xx:xx;CMTS-MAC=00:17:10:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
2006/08/16 14:08:5173040100noticeTLV-11 - unrecognized OID;CM-MAC=bc:4d:fb:xx:xx:xx;CMTS-MAC=00:17:10:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Resident Expert
Resident Expert
Posts: 6,146

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

The T3s and T4s are pretty common as are the TLV-11s from what I can see.  The T3s and T4s appear to be the result of the CMTS not responding or not responding fast enough to the modem's request for its usual maintenance period for frequency and timing adjustments.  So, the modem times out and raises a alert/flag.  Pretty normal to see that in the logs.



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I've Been Here Awhile
Posts: 3

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

HI all,

 

I just submitted the request to get the test firmware as i would constantly need to reboot the modem to overcome the dead lan port issue and i did indeed get the new firmware pushed to the modem this morning.

 

I performed the full factory reset and then set the modem back into bridge mode. 

 

Initial speed test shows only 30mbps download and 18mpbs upload but i am using the 250u ignite plan.   Not sure if the modem is just settling down but i'm not getting the full dl speed as per my plan.      will post an update later today to see if there any changes.

I've Been Here Awhile
Posts: 3

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

after 10 mins i ran the speed test again and it has returned to normal with 250+ mpbs download speeds.
I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

My concern is that I loose the network when these logs post.

Somehow my router thinks that the DHCP lease is still valid, and will not attempt to reconnect. 

 

Basically, I loose the network until I manually reconnect. Which I find odd.

Also when this occurs, the modem reboots.

I Plan to Stick Around
Posts: 247

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Been a few days now things seem to be all settled down 🙂

What i was wondering is when i go to  http://ipv6-test.com/  everything seems cool but i do get these 2 suggestions to improve my ip6 experince..

 

1. Reconfigure your firewall:
Your router or firewall is filtering ICMPv6 messages sent to your computer. An IPv6 host that cannot receive ICMP messages may encounter problems like some web pages loading partially or not at all.


2. Get a reverse DNS record:
There is no reverse DNS record to associate your IPv6 address with a host name. Reverse DNS records are required by some Internet protocols and are usually managed at the ISP level.

 

are these things something that i can do or is it an rogers thing or do i just ignore them 🙂

 

[img]http://img2.ipv6-test.com/speedtest/result/2016/06/08/bee3a051a118564195285991e133a55e.png[/img]

 

not bad considering thats toronto to Anchorage alaska 🙂

 

I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Since you don't own the IPv6 you will not be able to setup reverse dns records (PTR). Rogers has to do that part, I am using my own stack of IPv6s though, so I don't get that error on my side.

 

The Gateway mode is setup to block ICMP by default. Not a huge deal.

Network Architect
Network Architect
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@cvanderkolff wrote:

I tried yesterday afternoon again with no luck. (Disabling the 5G wifi network - then re-attempting the connection - failed.)

 

I now have the Hitron modem with Residential Gateway Function 'Disabled' , and I'm now using my Apple Airport as my wireless router in the house. I've only been testing wired devices this AM and all looks good , when I get home this afternoon I'll try connecting my Chromecast to the Airport and see how THAT goes, but , my guess is it will work fine.

 

Let me know if you'd like me to try something else out with the Hitron as my wireless router, as I can easily change things back and forth.

 

Chris

 


cvanderkolff,

 

We had a network issue affecting some Google services. I suspect that when a Chromecast comes online, it may "call home" and this might have been broken.

 

Our Network team just implemented a correction to restore all Google services.

 

Would you be able to re-test your Chromecast and provide feedback if you are still experiencing an issue.

I'm a Reliable Contributor
Posts: 338

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

hello,

 

I got the latest firmware and I still don't see how to enable 40 Mhz for my 2.4 Ghz band.  Is there someone who can guide me how to access this or do I have to call in to do this?

 

Thanks

I'm a Reliable Contributor
Posts: 338

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

How do I access the modem after the firmware update?  I can't login anymore 😞