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Offer of FREE 10GB

8iron
I'm here a lot

So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? 

 

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11 REPLIES 11

Re: Offer of FREE 10GB

Pauly
Resident Expert
Resident Expert

10 Gigabyes of what? cloud storage? 10 Gigabyte USB Stick?

Re: Offer of FREE 10GB

8iron
I'm here a lot

The text just says I can get 10GB more free for 24 months 

Re: Offer of FREE 10GB

Pauly
Resident Expert
Resident Expert

I'm assuming it means gigabytes of data you can download on your mobile phone plan, why not call rogers wireless and confirm if such offer is available to you?

Re: Offer of FREE 10GB

8iron
I'm here a lot

Thanks- the text states all I have to do is go the web site and claim it-I tried  that but nowhere was it shown. So I went to Chat- and gave up after the robot got confused. I’ll give them a call.Appreciate your response 

Re: Offer of FREE 10GB

Nanch
I've been here awhile
I also got this text offer but it does not show up in my account. Rogers chat says it isn't there and that it may be spam. I call it false advertising. I even sent them a copy of the text

Re: Offer of FREE 10GB

Pauly
Resident Expert
Resident Expert

Just be cautious.  Is this text message coming from a shortcode number (4 or 5 digit number) or a random 416/905 phone number?

 

Rogers official messages will always come from a shortcode and never a random 416 or 905 number,  also if there is a link in the text message be careful about opening it, always go to your account thru the official website or app never thru an unknown link

Re: Offer of FREE 10GB

Annet_B
I've been here awhile

I got the same text message and also wasn't able to find this offer in my account, so I "shared a concern" via live chat (not a chatbot) and they added this data to my account in 2 mins.

Re: Offer of FREE 10GB

8iron
I'm here a lot

I just was chatting to a live person- she says yes I qualify- went on hold for ten mins - she came back and told me she’s on hold waiting for a reply?! So I just asked her to add it when she can . P.S. on the app site they say to call :1-888-764-3771 to call them. However when you do it dials : 1-863-633. And of course that doesn’t work. They need to update the number. 

Re: Offer of FREE 10GB

8iron
I'm here a lot

Make that : 1-863-334-633.

Re: Offer of FREE 10GB

Pauly
Resident Expert
Resident Expert

the phone number is missing 1 digit, thats why it does not work.  go figure

Re: Offer of FREE 10GB

Nanch
I've been here awhile
Nope it came from a short code just like all my other Roger text offers
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