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Special offer email - can't find offer

jc277
I Plan to Stick Around

In the past couple of weeks, I have received two emails saying "Visit MyRogers to view your special offer and upgrade to an Ignite Bundle." The link opens My Rogers, but I see no offers. (Yes, I am logged in.)

 

Would I do better phoning Rogers to see whether there is some retention offer for existing customers?

 

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Re: Special offer email - can't find offer

57
Resident Expert
Resident Expert

Based on this and other recent posts you've made, there may be something blocking the information you're looking for - cart or pop-up.  Have a look at the following post regarding things that cause problems with Rogers website - like adblockers, popup blockers, etc.

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/46...

 

PS.  The prices of IgniteTV packages are not very flexible these days. Large "retention offers" are no longer available, although there is room for some minor negotiating.



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