FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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Resident Expert
Resident Expert
Posts: 6,059

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@lethalsniper, the cable modem world is waiting for Intel and Arris to resolve this so that the updates can be sent to other manufacturers and ISPs. 



I'm Here A Lot
Posts: 5

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just wanted to input my speedtest results to help out as much as I can. I normally don't see much problem with my download speeds but I do see it with my upload speeds.

 

My setup has always been using the modem in bridge mode connected to my router. Modem is in my basement and router is on main floor so more than 6 feet apart even before it was recommended today. I also always used port 3 on the modem before today aswell. Router is also a TP-Link Archer C7.

Untitled.pngThese test were done minutes after one another. Previous tests I have done with the CGNM-3552 and CODA-4582, I have always got upload speeds varying from 10Mbps-30Mbps throught the day. I really only see 30Mbps after peak hours when I do tests at 1:00 AM. My download speeds mostly are at 750Mbps and above.

 

I am not sure if you want the downstream and upstream information but I will provide it below.

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM5.0003138.605
2363000000256QAM4.6001040.366
3369000000256QAM4.5001140.366
4375000000256QAM4.7001240.946
5381000000256QAM4.4001340.366
6387000000256QAM4.8001440.366
7393000000256QAM4.7001540.366
8399000000256QAM4.6001640.366
9405000000256QAM4.7001740.946
10411000000256QAM4.8001840.366
11417000000256QAM4.2001938.983
12423000000256QAM4.6002038.605
13429000000256QAM4.7002138.983
14435000000256QAM4.5002238.983
15441000000256QAM4.4002338.983
16447000000256QAM4.5002438.983
17555000000256QAM4.0002537.636
18561000000256QAM4.1002637.636
19567000000256QAM4.0002738.605
20573000000256QAM4.2002837.636
21579000000256QAM4.6002938.983
22585000000256QAM4.8003038.605
23357000000256QAM4.800940.366
24597000000256QAM5.4003238.605
25657000000256QAM5.9004138.983
26663000000256QAM5.1004238.983
27669000000256QAM5.6004338.605
28675000000256QAM5.6004438.983
29633000000256QAM5.3003738.605
30639000000256QAM5.4003838.605
31645000000256QAM4.8003938.605
32651000000256QAM5.3004038.983
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 64QAM31.25026400000
238595707ATDMA - 64QAM36.50033200000
330596000ATDMA - 64QAM32.50016400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
I Plan to Stick Around
Posts: 16

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I have an update as well.  Havent moved the modem 6 feet apart yet but i noticed somehting interesting.  My wired speedtest results are under 300/9, yet when i speedtest off my phone on 5g, Im going 290/30.  Anyone have any idea how this is possible lol


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Posts: 205

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Killacammy wrote:

I have an update as well.  Havent moved the modem 6 feet apart yet but i noticed somehting interesting.  My wired speedtest results are under 300/9, yet when i speedtest off my phone on 5g, Im going 290/30.  Anyone have any idea how this is possible lol



Speed test on yout device chooses a server according to your GPS location and ping where on a pc it chooses one via your ip location and ping. afaik. so that could be why some variance. also wireless AC can achieve those speeds n problems, if that was the aspect you were surprised about. 

 

However with that said if you are on a gigbit package both those tests are poor Smiley Sad however i wouldnt be concerned about the wireless speed its pretty much probably achieving the max speed your mobile wifi chip and antenna setup can handle. 

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Posts: 6

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@lethalsniper wrote:
@RogersDave not everybody yet has the new modem so what's going on with the cgn3acsmr when is the new firmware going to start being rolled out I'm still getting slower upload since .27 firmware and it's been over 2 months now and still no solution on this

I'm seeing slow uploads as well on that firmware. Is this a known issue? Went through a few pages of this thread but couldn't find anything. 

I'm a Reliable Contributor
Posts: 579

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Killacammy wrote:

I have an update as well.  Havent moved the modem 6 feet apart yet but i noticed somehting interesting.  My wired speedtest results are under 300/9, yet when i speedtest off my phone on 5g, Im going 290/30.  Anyone have any idea how this is possible lol



@Killacammy Is your ethernet cable connected to port 1 of the modem? If it is, I suggest moving to ports 2, 3 or 4 (I suggest 2 first). I recently moved to port 2 on the modem and my speeds have been a bit more consistent.

 

Interms of your wifi limitation, it is most likely a WiFi chip limitation on the phone that you're experiencing which is why you can only achieve 290/30. 

I'm a Regular
Posts: 859

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Yes it's a known issue @RogersDave is trying to get this resolved
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Posts: 16

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@eddiethefunnyon wrote:

@Killacammy wrote:

I have an update as well.  Havent moved the modem 6 feet apart yet but i noticed somehting interesting.  My wired speedtest results are under 300/9, yet when i speedtest off my phone on 5g, Im going 290/30.  Anyone have any idea how this is possible lol



@Killacammy Is your ethernet cable connected to port 1 of the modem? If it is, I suggest moving to ports 2, 3 or 4 (I suggest 2 first). I recently moved to port 2 on the modem and my speeds have been a bit more consistent.

 

Interms of your wifi limitation, it is most likely a WiFi chip limitation on the phone that you're experiencing which is why you can only achieve 290/30. 


No you guys arent understanding me.  Wired ethernet connection i am getting at the most a 10 or 11 mbps upload.  When i use 5g wifi, I am getting almost 30.

 im on gigabit but the fact my 5g is fast for upload than my wired ethernet makes no sense.


EDIT: for some reason my post got edited by a mod for violating terms lol

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Posts: 54

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

The next thing that has to be done in my area is node congestion.  Went from 930mpbs down at 10am to 758 mpbs down at 9:30pm.   upload has also been cut from 41 to 19.

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Posts: 11

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I am experiencing similar issues with what i believe could be node congestion. During the day ping/jitter are usually 10ms on average. During peak hours jitter/ping are constantly hitting 20+ ms. I am running the CODA-4582 in bridge mode to Asus RTN66u. I am using port number 2 on my CODA-4582 and it is 6 feet away from the router. I also encountered a weird issue where my speeds plumeted last night to less than 1 Mbps download and 3 Mbps upload. This was fixed by unplugging the modem for 10 seconds.

 

On 100u plan:

 

Download: 132.52 Mbps 

Upload: 2.30 Mbps 

Latency: 35ms

Jitter: 56ms