We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
Have not seen any confirmation that the Coda can be swapped for an XB6 without getting full Ignite service (must switch to IPTV). Doesn't appear you get it for internet only or Internet/Digital TV service. Also, not a customer install....must be a service install. So...NO new news really. Too bad. 😞
Isn't the Hitron CODA-4582U running Linux? Unless this is using the Intel Puma which is not very good.
It would be nice to give SSH to the modem so we can see what the kernel says on while on the beta program so technical people can see what the kernel is saying, don't need root but the ability to read syslog, kernel dmesg assuming these are running Linux, would be easier to give you more detailed info vs vague reports...
I am hoping the 7.1.x firmware has (again assuming Linux kernel) a newer kernel since 18.104.22.168T6 has packet loss for me with low latency, this is pinging the endpoint gateway on your end < 10ms on avg should not have packet loss, reboot modem and it is corrected until it starts happening again sometimes after a day or two.
Here's my modem levels, RX is ok, assuming same spec ranges, when I worked for Shaw RX should've been closer to 0 dBmV so -15 to +15 is within spec.
TX is a bit low
Only log concerned with is: No Ranging Response received - T3 time-out often...
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
|Receiver||FFT type||Subcarr 0 Frequency(MHz)||PLC locked||NCP locked||MDC1 locked||PLC power(dBmv)|
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Bandwidth|
|1||30596000||ATDMA - 64QAM||34.000||3||6400000|
|2||36996000||ATDMA - 64QAM||34.000||4||6400000|
|3||22100000||ATDMA - 64QAM||35.500||1||3200000|
|4||25300000||ATDMA - 64QAM||36.250||2||3200000|
|Channel Index||State||lin Digital Att||Digital Att||BW (sc's*fft)||Report Power||Report Power1_6||FFT Size|
I'm hoping they will not roll this beta out if there's that many issues still. Put it on hold, iron out the issues currently reported.
Just joined the program but I'd rather not have a very buggy firmware/OS release if it's not 'beta' quality vs alpha.
Unless Rogers wants to send me another modem for testing 😄
Is there any special trick to triggering the firmware update? I had asked to join the trial about 7 days ago now, gave my CODA modem serial number and MAC address but I haven't had the firmware pushed out as of yet. Thanks all for you help and suggestions in advance, stay safe out there.