So I know that I have been, less than vocal, as of late.
Unfortunately, thats the downfall of running a business, getting into an online forum for somthing like this, is not a high priority most of my time.
That said, I doo feel the need too come back online and say a few things once again.
Firstly, I am seeing improvements to both the networks and the firmware, so Rogers' team is not doing NOTHING about this issues.
That said, I am still experiencing serious issues on a near daily basis, that are becoming impossible too ignore if Rogers isnt going to upgrade from FTTN to FTTH; and even that upgrade might not be enough to keep my business any longer.
On a daily basis, I loose my wifi connections, they just disappear, and the lights turn off and they dont broadcast, and then begin to broadcast intermittantely and refuse all connections. Only resolution is to unplug modem and plug back in.
That restart is its own issue as well; If I dont remove all of the other items connected to the Coda, 4 ethernets and the usb 4tb hdd, and i just unplug and restart the Coda, or if the power fails and im not pressent, the device will ALWAYS hang after having the internet light goes blue, and it gets to the local network, it will not assign ANY ip addresses to any device that was booted up before the Coda began assigning ips. as in my desktop, smart home system, printer, and a senior citizens life alert system, which all boot up in a matter of seconds after power failure, the Coda will not assign them IPs and the modem hangs, with the internet light blue and active, but just leaves the local lan light flashing away forever and never turning on the wifi at all... basically leaving a modem running, wasting power, putting out heat and radiation, but refusing to actually do what it was designed to do, and supply internet thru the router to the devices and re-establish my network as it should do automatically.
This is my deal breaker. If the power fails and Im not around to manually unplug everything and reboot the modem and then plug it all back it so that the network is actually running, that not only leaves a senior citizen without a life saving device that specifically is meant too safe guard her life, which on its own is enough of a reason to leave Rogers for Bells' Battery Backup FFTH network with full 1Gbps up/down, but it also leaves my business non-fuctional and inoperable, as well as my home phone VOIP services.... And I can not tolerate this anymore.
Not only is Rogers failing to provide service that I have now being paying for for over 1 year, almost 2, but they are causing undue and needless disruption and harm to my business and too my life. That being said, my letter the the CRTC has already been sent reguarding Rogers business practices, and lack of ANY effort to reach out to those of us who have even tried too help with beta testing and offer us ANY kind of financial restitution, only deaf ears, non-rogers employees dealing with the forums, and constant service disprutions and devices that fail too meet any kind of true standard of the agreement of service that is immplied with a corporation such as this.
Rogers, you've beaten down the little guy for far too long, and I wont stand for it much more... Bell has reached out many times, in person, at my door, with answers to my questions about their eventual upgrade to IPv6 and such, and they have always taken my additional questions and come back with vaild explanations and timelines; The same cannot be said about Rogers. not only do you not reach out to us with time lines, Rogers fails to even update the beta testers with information 3/4 of the time, and 1/2 the time page 1 of this very forum is not even updated for days or even weeks after a firmware has been pushed out; AND when the most recent firmware HAS been rolled out, its been rolled back, almost every time, and even now, the current "stable" release is still limiting almost of speed, increasing latency, AND i've noticed more and more, that the Coda does not automatically attempt connections to the best available server, but to the closest, some closer local nodes not directly owned by rogers, may be just that, closer, but it does NOT mean that that server is capable of Gigabit speeds, and being on Gigabit service and paying for it for so long, i feel like I should NEVER be forced onto a slower server, which has happend alot, ive even droped below 300Mbps sustatined speed a bunch, if the node 1km further away is capable of providing me gigabit service fully and sustained without issue.
All of which leads back too, tho Rogers is and has been doing SOMTHING about the issues around their network and hardware, THEY ARE NOT DOING ENOUGH, and I think its time a Rogers Employee gives us an answer for they're lack of responsibility and accountability and disregards for thos of us who have been not been given the services we pay for, for so long now. Not a Community Resident Expert, a real, Senior Rogers Network Architect.
And believe me, this post can and will find its way thru social media......
