FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 8

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

1404/18/18 07:21:2884000500criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=

 

Got 4 of these on Apr 18 around 7AM .

 

AC 4.5.8.38T5 here .

I Plan to Stick Around
Posts: 77

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

When do you expect the firmware for the improved traffic handling to be ready for testing?

 

we wont hold you to anything just a general idea 🙂

 

Thanks

I Plan to Stick Around
Posts: 11

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

How do I update modem firmware in bridge mode?

I am still on the old firmware : 2.0.10.28T2

 

Please let me know.

Resident Expert
Resident Expert
Posts: 6,140

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@awais22, have a look at the following post:

 

http://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/...

 

Looks like 33T11 will be the current update as of next week. 



Product Manager
Product Manager
Posts: 48

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@cflat

 

I get your point but when we are looking at managing this many devices (all rogers devices, not just testers) sometimes it's best to keep firmware as streamlined as possible... 😄

I Plan to Stick Around
Posts: 79

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@cflatwrote:

too bad you can't detect those that have the modem in bridgemode (like myself) since we wouldn't be impacted by any wifi changes 😉


What do you mean by this?

 

Rogers can see if the modem is in gateway or bridge mode.

I Plan to Stick Around
Posts: 17

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Makaveli99
I was being sarcastic 😉

Given that I don’t use the WiFi features I was implying that I could have had the firmware rolled out sooner without risk.
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I've Been Here Awhile
Posts: 2

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just got updated to .34T6, and noticed wifi performance has degraded significantly.
I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Can you be more specific?

I'm a Reliable Contributor
Posts: 580

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersSergio

 

I was wondering if you are aware of the buffering issues that users are experiencing when they are trying to stream videos on YouTube in 4K and also while watching live streams on Twitch? Personally, I've experienced this issue while watching live streams on Twitch and it seems to be limited only to the CODA. 

 

Also, a while back Dave did say that there was a new Intel base firmware that addresses the download speed slowdown while trying to download a file off of an Amazon server... has that been implemented yet?