Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...
I bought a new router, Netgear Nighthawk AX6600. When I connect it to my XB7, there does not seem to be an ethernet connection. Cables are good. Tried in gateway mode as well as bridging, My old router, DLINK DIR 880L, didn't have an issue. If I...
I have a 1TB Seagate 'FreeAgent-GoFlex'DVR HDD (used to be the extension to my Rogers PVR). Can I connect it to my Rogers 'EasyConnect' 6.0 modem as an external HD, accessible by all users on the WiFi network? *Added Labels*
Hi,I switched over to Rogers back in August from Bell. I have a 1.5gbps plan and for the last 2.5 - 3 weeks I’ve been receiving 95-98mbps download speed. This has left me confused.. I’ve ensured all updates are complete and tried rogers connection ou...
Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks **Labels Added**
I have Rogers Ignite Gateway Technicolor 2.0 CGM4331ROG. Its Admin WiFi Connection page shows the following Mac Filtering Options for the modem SSID: Allow All, Allow, Deny. There are also sections Auto Learned WiFi Devices and Manually Added WiFi De...
Hi I’m moving to Innisfil and wondering what the internet coverage is like . ***Added Labels***
Rogers internet has a very shady method of device return .. Be careful they wait a few months then send a bill to you stating that they didn’t receive your device …Even they know it has been returned and is sitting in their warehouse ..TAKE ALL MEASU...
Hi, I am using the Gen2 rogers modem for wifi. I switched from Bell to Rogers earlier this year I was hoping this new modem will be good enough to cover a 1400 sq feet 2 story house. However the coverage is spotty at best and devices that are further...
Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming. I've had a few support visits to correct the issue, yet it persists. I ...
well its 12:30. Been trying to reset my rogers.com email password since 9:00 pm. Getting the account locked for 30 mins due to multiple failed sign in attempts. Fine that was great at 8:30.... Oh and I'm trying to reset my password (not trying to sig...
So I have fibre coming in to the house. Does the moca functionality work on the XB7 so that I can transport signal to the other side of the house that way?I have 2 moca 2.5g adapters that I'm using right now to do (Ethernet > Moca > Coax > Moca > Eth...
A month ago I received an email from Rogers informing me that I could soon experience internet service outages due to network work that would offer me "enhanced internet experience with even more fibre power" (whatever that is). Here's how they put i...
Getting multiple connection drops daily, sometimes for long periods of time (multiple hours) in Brampton Steeles and Hurontario area. I have a gen 1 Rogers Ignite modem with gigabit unlimited package Ignite modem logging is useless as it doesn't seem...
We Just made the switch from XB6 to XB7 and 500 Mbps connection. 'm running into a peculiar problem with Wi-Fi channels despite the fact the router was reset to "Auto" select channels. I don't have any pods or Wi-Fi extenders. Here's what's going ...
Hello, We've been experiencing massive issues in Ballantrae in the 48/Aurora Rd area for the past couple days. Internet connection experiences high latency than drops. Modem has to be reset every 10-15 mins. This is a huge problem as many work for ...
Internet Outage in Berczy Village of Markham since 11Dec2023, Monday Monday: 11:30 Tuesday: 9:00 Wednesday: 9:15 ***Added Labels***
Has anyone tried using HDMI splitters on Ignite TV boxes? I have two TVs in the same room that can benefit from this if it works. *** Edited Labels ***
The downstream latency on all my wifi connected devices is over 300ms, Ethernet connection to the modem is 8ms. Signal strength and distance aren’t the issue, I can sit beside the modem with my iPad and iPhone and the wifi latency is still over 300m...
Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...
