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Forum Posts

Ignite internet service constantly drops connection

Rogers technicians could not fix speed and connection technical concerns. Charged my family SEVERAL HUNDRED $ fee for dropping internet service. Be very careful, and seriously consider other internet providers. Rogers unfortunately does not prioritiz...

mj36 by I plan to stick around
  • 711 Views
  • 1 replies
  • 0 likes

Consistently High ping while gaming

Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with Ethernet and I get the promised download speeds. The main issue is online gaming. At the beginning I had 20ms in league o...

ASDDAGGaas by I've been here awhile
  • 3296 Views
  • 7 replies
  • 0 likes

Internet Faster, Yet Slower Than Bell In An Important Area

Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...

Safwaan by I've been here awhile
  • 1199 Views
  • 1 replies
  • 0 likes

Delay In Rogers Email Delivery

Recently I am seeing several emails which are delayed over a day or so. I'm still seeing regular emails but some just don't get through in a timely manner. The delayed are coming from different emails and providers. A few days ago there was an email ...

andynaudi by I've been here awhile
  • 4690 Views
  • 9 replies
  • 0 likes

New 1.5G tier with Usenet problems

Just upgraded from the Hitron modem, been on the 1 gig tier for years with no problems.I have my usenet software set for 50 connections and it would saturate the connection and download all day at about 110 MB/s.Got the XB7 and plugged into the 2.5 g...

Jelllo by I plan to stick around
  • 9204 Views
  • 30 replies
  • 0 likes

Resolved! Two connections.

Hi, I have the Home Ignite router. I live in a basement apartment and the ppl upstairs are going through some tough times so I want to share my Internet with them for now. I ran a CAT4 cable upstairs and they have a router connected. I have set the w...

Todlerone by I've been here awhile
  • 1239 Views
  • 2 replies
  • 0 likes

What is the default password for the XB8 modem in bridge mode?

I have tried every combination of admin/password, admin/Password, etc etc and nothing works. When it was in gateway mode the default password was 'password'. I had a relative try his bridged XB8 modem by logging into http://10.0.0.1 and he has the sa...

echoxxzz by I plan to stick around
  • 9554 Views
  • 13 replies
  • 0 likes

Horrible upload speeds in the evenings (from 35 mbps tp 2 mbps)

Hi there,    After looking through the forums, I see that a lot of people in the Richmond Hill and Markham areas are seeing drops in their internet. I live in the Maple/Vaughan area and around 7pm - 10:30pm there appears to be congestion on the netwo...

abcd14 by I've been here awhile
  • 2247 Views
  • 7 replies
  • 0 likes

FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hello Community,   We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582)...

RogersMargaret by Community Manager (Retired)
  • 952049 Views
  • 4921 replies
  • 8 likes

which speed test do i trust

recently upgraded to the ignite 1.5 thought i would do a few speed test but not sure which one is giving me the truest results?Rogers speed testDown193Mbps - 225.0MbpsUp51.6Mbps - 51.6MbpsOokla speed testDown946.06Mbps - 948.65MbpsUp52.22Mbps - 51.67...

hiho by I'm an enthusiast
  • 5875 Views
  • 8 replies
  • 1 likes

Resolved! Access NAS remotely

Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...

hectop by I plan to stick around
  • 3970 Views
  • 9 replies
  • 0 likes

Rogers Ignite Parental Controls and Google Wi-Fi Mesh system

Hello, I’m using Rogers ignite, and I also have a google Wi-Fi mesh. System connected today to boost the Wi-Fi signal in my home. I’m trying to set up the parental control features both my children as far as restricting Wi-Fi time, etc. What I’m find...

Node congestion during peak hours?

I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...

Mail folder recovery

I did an accidental deletion of a mail folder in my Rogers Yahoo mail. Neither the folder nor the emails can be found in Trash or Archive. Anyone know how to recover the folder and it’s contents?   **Labels Added**

TheGrizz05 by I've been around
  • 1109 Views
  • 1 replies
  • 0 likes

Resolved! ignite gen 2 modem lights

trying to find out what the flashing blue light means did some searches on rogers but couldnt find anything? anyone post a link where i can find out what all the lights mean espically the flashing blue one.   TIA   *Added Labels*

hiho by I'm an enthusiast
  • 6494 Views
  • 1 replies
  • 0 likes

Intermittent dropped ignite internet and TV

Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...

dgiesbrecht by I've been here awhile
  • 3278 Views
  • 10 replies
  • 0 likes

Resolved! New Ignite Home Connect app no DMZ or Port Forwarding

Suddenly your newest Ignite Home Connect App version ( Android phone) just released - appears to have NO OPTION for Port Forwarding or DMZ,  as per the previous Build of this App. Is that true? Because-  if it is - scores of serious users will bail f...