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Resolved! How do I change my default gateway IP address?

So, a big issue here that I hope can be resolved. My small business has its Window Server domain and DHCP set up in the 192.168.100.x  range. There are 20+ devices that use this range, including some set as static IPs, and some port forwards for thin...

dassub by I Plan to Stick Around
  • 5813 Views
  • 11 replies
  • 0 likes

Connection Issues on One Device

I am unable to connect my desktop PC to the Internet. All other devices connect just fine. I have tried some of the suggestions found online but nothing works. Keeps telling me there is a problem with the access point.Also if I have the tv on in the ...

kaa by I've Been Around
  • 1373 Views
  • 3 replies
  • 0 likes

Resolved! Hitron CODA 4582 Device Filtering

Hi, on phone 1 hour last evening with Rogers Support and they are stumped as well. I need to have device filtering configured on my wifi access on new Hitron CODA 4582.  The firmware is capable, however, specifically I need to limit the hours of acce...

DaltryRog by I've Been Here Awhile
  • 38835 Views
  • 32 replies
  • 1 likes

Unstable WiFi Network With a New Laptop

Sorry if a similar case was already posted. I did skim through the forum, but saw nothing that resembles my issues.   I just recently bought a new laptop (HP/Windows 10), and ever since, the internet/WIFI has been unstable. It would be disconnected e...

uruchai by I've Been Here Awhile
  • 1569 Views
  • 4 replies
  • 0 likes

Resolved! CODA-4582 MoCA 2.0 setup

Thanks for the advice. Also just wondering if I want to use Actiontec bonded MoCA 2.0 Network Adaptor ECB6200 duo pack, is that mean I can ONLY use them on the Rogers CODA-4582 directly, but NOT with ASUS GT AC5300 connected right?   *Added Labels*

alan4160 by I Plan to Stick Around
  • 11074 Views
  • 137 replies
  • 0 likes

Transfer Email Contacts

How do I transfer my csv email contact list from my computer document file to my yahoo email account     **Labels Added**

Outage NW London, currently out

Am in NW london ihyde park areanternet has been out now for the past hourHave rebooted modem to no avail.Anybody else out or know anything?ThnxBill         ***Edited Labels***

Biollw by I'm an Advisor
  • 1012 Views
  • 3 replies
  • 0 likes

Resolved! Noob Help - Setting up an Asus AC-3200 as a Wireless AP

I have a spare Asus router lying around and would like to use it to extend my Wifi out to the car.  How do I set it up with the CODA?  From what I've garnered so far, I need to change the Asus to AP mode in the settings but apart from that I'm lost a...

X-Nemesis by I Plan to Stick Around
  • 1648 Views
  • 3 replies
  • 0 likes

Resolved! 150 Mbps1 Definition?

Hello, On the Internet sales page that lists all the available packages, each of the download speeds ends in a tiny 1, such as 150 Mbps1.  What does that tiny 1 at the end of Mbps mean?   Thank you, ALOVE1   *** Edited Labels ***  

ALove1 by I've Been Around
  • 1062 Views
  • 3 replies
  • 0 likes

CODA-4582 - Open Issues for Investigation

*** This post was last edited May 2, 2017 *** Good morning Community, As I mentioned in a post two days ago, we have received the next firmware 2.0.10.20 from Hitron. We are currently running initial testing on this version and will push it out to pa...

RogersDave by Retired Support
  • 74337 Views
  • 2620 replies
  • 7 likes

Rogers 150 vs. Fido 150.

Fido 150 internet is exactly the same as Rogers 150, but it's 75$/month. Rogers is 95$/month. What's the difference? Why would anyone pick Rogers over Fido ?https://www.fido.ca/pages/#/internet   *Added Labels*

imeem by I Plan to Stick Around
  • 12176 Views
  • 5 replies
  • 0 likes

Have to reboot modem everyday otherwise extremely bad intermittency

I have been having intermittency that got increasingly worse for around a year now. After multiple calls to Rogers and having technicians come over to try and diagnose the issue, they weren't able to find the reason. However, about a week ago, after ...

Redfish by I'm Here A Lot
  • 3986 Views
  • 15 replies
  • 0 likes

You must update your Rogers email account settings

I got an e-mail on one of my e-mail accounts this morning. Interestingly I only got it on one of our accounts, not the other three accounts that my wife and I have.   At first I thought it was phishing, but it appears that people who use certain e-ma...

57 by Resident Expert
  • 57427 Views
  • 325 replies
  • 3 likes

Resolved! Trade Hitron CGN3 for Hitron CODA-4582

So over the last few months my Hitron CGN3 seems to be taking a dive.  I frequently need to reboot - up to 3 times daily now, and most times I can't even log into the router without first rebooting - I'm starting to get frustrated.  This has been pro...

RickyB by I've Been Here Awhile
  • 9171 Views
  • 14 replies
  • 0 likes

Unable to Send Emails due to Spam Error

Issue happened this morning.   1. I'm able to receive emails only when signing onto webmail and not through outlook 2. I'm unable to send emails from Outlook or webmail. When I tried to send emails through Outlook, I'm getting a message about not bei...

diqs1986 by I've Been Around
  • 1117 Views
  • 1 replies
  • 0 likes

Lost MDD Timeout every 7 mins for 4 weeks

Hi Rogers I have rogers internet intermittent disconnect every 7 mins for 4 weeks. Rogers sent 6 tech to my home try to fix it and doesnt work. Then they called three times maintain team to check it and the result is the area is fine, but the problem...

Tigerg by I've Been Here Awhile
  • 10832 Views
  • 7 replies
  • 0 likes

Rogers is blocking all emails from my hosted accounts

I just noticed when I send an email from any of my hosted names to my rogers accounts I don't get them. I can send them to Gmail, Outlook, or yahoo I get the messages I send or forward.   The strange thing is I can use rogers to send an email I host ...

MasterC by I'm Here A Lot
  • 1477 Views
  • 4 replies
  • 0 likes

I have 2 modems now

We have Ignite and now we have 2 modems; Hitron CGN3 & Arris XB6 Why? Is one a modem and the other a router? Seems like duplication of hardware. No manuals, etc. to explain the setup.   ***EDITED LABELS***