FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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Resident Expert
Resident Expert
Posts: 1,066

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@ablatt wrote:

Does a factory reset revert ALL modems with trial firmware to production firmware?


Yes, a factory reset will force the modem to download the latest production firmware. You would need to send a PM to @CommunityHelps asking to reload the beta firmware.

 



Highlighted
I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Correction, this only impacts CODA modems not the CGN3 if you reset to factory setting it back to production firmware.  CGN3xxx modems remain with the trail fw.

I Plan to Stick Around
Posts: 54

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Looks like my download profile has been reduced to 500u, upload is at its best:

 

SpeedTest9.05.17.700am.JPG

This is hard wired to CODA.   Hardware Version 1A   Software Version 2.0.10.31

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1633000000256QAM-2.9001336.610
2849000000256QAM-4.100237.636
3855000000256QAM-3.900337.356
4861000000256QAM-4.300437.356
5579000000256QAM-2.500536.610
6585000000256QAM-2.300636.387
7591000000256QAM-2.000736.387
8597000000256QAM-2.100836.387
9603000000256QAM-1.900936.610
10609000000256QAM-2.5001036.610
11615000000256QAM-2.5001136.610
12621000000256QAM-2.3001236.610
13303000000256QAM0.200136.610
14639000000256QAM-3.4001436.387
15645000000256QAM-3.4001536.387
16651000000256QAM-3.4001636.610
17657000000256QAM-3.9001736.387
18663000000256QAM-3.8001836.387
19669000000256QAM-3.7001936.610
20675000000256QAM-4.1002036.387
21681000000256QAM-4.2002136.387
22687000000256QAM-4.4002236.610
23693000000256QAM-4.5002336.387
24699000000256QAM-4.0002436.387
25705000000256QAM-4.1002536.387
26711000000256QAM-4.2002636.387
27717000000256QAM-4.1002736.387
28723000000256QAM-4.4002835.780
29825000000256QAM-4.0002937.356
30831000000256QAM-4.0003037.356
31837000000256QAM-3.9003137.356
32843000000256QAM-4.2003237.356
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES-0.700001
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 64QAM40.25026400000
238595785ATDMA - 64QAM43.25033200000
330596000ATDMA - 64QAM40.25016400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi everyone,

I requested the update to my CGNM-3552 modem because I was having issues connecting to my chromecast. The update has fixed this, but now I'm having other issues. My Nexus 5 now will not stay connected to this wifi network (it's fine with other networks) and constantly cycles between disconnected -> scanning -> connected -> disconnected. I tried setting a static IP for the phone but that didn't work. I also tried using only 2.4 ghz and not 5.0, but that doesn't help either.  Other devices, such as my laptop and iPod, have no issues remaining connected. This was also not an issue with my old modem or before the modem update, so I doubt it's an issue with my phone.

Here's the info displayed on my modem's page:

Hardware Version 1A
Software Version 4.5.8.33
   

If anyone has any suggestions I'd love to hear them!

 

Thanks!

I Plan to Stick Around
Posts: 36

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Did you try a factory reset after the upgrade? If not, suggest you do so and reconfigure.
I Plan to Stick Around
Posts: 109

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just received an update from 2.0.10.31 to 2.0.10.32.  I wasn't able to access the login page after the SW upgrade and reboot.  I had to manually power off and on to access the login page at 192.168.0.1.  I am on CODA-4582 V2 hardware but not the latest replacement  V2 hardware. (waiting for a re-ship of the newer modem)

Network Architect
Network Architect
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@schadwi6, is your problem resolved after a factory reset? There is a big change between version 4.5.8.21 and 4.5.8.33 that requires a factory reset for some Android devices (usually Nexus/Pixel). This should not be necessary anymore starting with version 4.5.8.35.

 

Dave

I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

How can i get ver. x.35 on my modem...?  Thanks 

Network Architect
Network Architect
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

New Firmware Version Notification

CODA series: 2.0.10.32

CGN3 'AC' series: 4.5.8.35

 

Community,

 

I have updated the release notes in this post.

 

I have also started updating some modems to the newest version of firmware: 4.5.8.35 for CGN3 'AC' series modem and 2.0.10.32 for CODA series.

 

In a few days, based on feedback received, I'll continue the deployment to all other modems (it will probably last until the end of next week).

 

Dave

I Plan to Stick Around
Posts: 47

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

With 2.0.10.31 firmware on CODA modem I'm getting frequent random disconnects on WiFi. It was happening at the beginning when I got the modem months ago on earlier versions of firmware. It is something to do with combination of my wireless card Killer Wireless 1535 from Qualcomm Atheros Communications and chipset used in Hitron modems. I've seen a lot of reports on the net with different routers having the same issues. My computer is Dell laptop XPS 13 9360. On one occasion with recent firmware .31 the radio locked up all together. Modem stopped broadcasting SSID and 5G channel disappeared. I used to have this issue a lot on previous modem CGN series back in Jan / Feb of 2017. LED on the front panel is still on, wireless status in modem page was enabled and active but no wireless signal (checked on multiple computers). The only way to get the radio back is to reboot or disable and enable wireless channel.

 

Most of the time laptop will loose connection from CODA 5G ac WiFi (the strongest signal) and log into my old backup Linksys router different channel and much weaker signal. After minute or so it will go back to CODA 5G.