When I finally got logged into my modem, I noticed it is not intuitive at all. And the rogers website is definitely not intuitive either. I just wanted to be able to change my DNS server, but couldn't find out in the modem settings how to do that. I ...
Hello, I posted back in March 2023 about latency/signal issues and Rogers informed us last week that a team will be sent out to perform a "network enhancement" in our neighbourhood today. Of course, I was excited about the possibility of the issues b...
I have been without internet since August 6th. I work from home, so I have been using my phone data. They know what the issue is, but refuse to push the ticket ahead and resolve the issue. I call in each day and am told to wait another 24-48 hours.....
I have a new Gateway (Gen2) wifi router. The wifi is working fine but nothing on the wired network is connected. To try to isolate the problem, I have disconnected everything except for one printer. I have restarted the printer, the router and my c...
Hello. For the last few weeks I've had a frequent packet loss, but only when gaming. I use Nvidia's Geforce NOW service, so it's basically some pretty hefty streaming. I haven't noticed any problems with Youtube or in day-to-day usage for work. I've ...
Hi everyone ,I’ve exhausted every avenue and this is my last hope. For the last 5 years where I live I have had Rogers ignite internet. I’m a gamer and love my first person shooters like call of duty and battlefield. Something is off with the netcode...
Hello,I have been scammed three times and now they popped into my net work which I’m having trouble watching the TV even going on the Internet. Can you please send a technician as soon as possible to my house or give me a call. ***Added Labels*...
Rogers internet outage M6P postal code going into day 3. Oddly enough, Fido internet in same building is working just fine. Several projected repair/restoration timelines have come and gone. Regretting decision to switch from Bell. **Labels Added**
my lenovo laptop G500 connects to wifi ignite but no internet...says unidentified network even though it is correct password....the previous rogers modem worked fine. ***Added Labels***
Within three days there are breaks with the Internet. Quite often. It lasts from a few seconds to minutes. Rogers wrote to the mail how to solve this issue? ***Added Labels***
When on TekSavvy, I used smtp.teksavvy.com as my SMTP relay server from a Postfix service on Linux. I am trying to do the same thing with Rogers Ignite. There are some hints on this forum, but none of them work. I am receiving mail fine but cannot...
I have a CGN3 I bought 10 years ago which has always served me well. I am quite happy with my present service but the modem is becoming flaky recently. If I buy a used same model CGN3 (as a backup ) from Kijiji will Rogers activate it for me? I am...
I installed a Synology NAS at home as a remote backup , I had to disable the bridge in the Hitron modem, wifi works , but the Ethernet does not for the wired computers is there a workaround in this case ? ***Edited Labels***
internet service has been down since last Friday (Jul 28) but has not been fixed till today (Aug 1st). I called them the rep said the outage was fixed days ago and there's no current ongoing outage, and encouraged me to unplug the modem and re-plug. ...
Hello, I believe I have low signal levels, less than -15 dB, on the Rogers Network coming into my XB7 Ignite Gateway (posted below). I believe less than -15 dB is outside parameters. I am runing in the officially supported configuration with no netwo...
I live in a small sub-division where it seems as though Rogers was "almost" made available (there is coaxial cables run) but for whatever reason was never completed. I believe that Rogers is available on one of the main road arteries about 1.5km fro...
BRO IM PAYING $100 A MONTH FOR HALF THE MONTH HAVING INTERNET OUTAGE?? *** Edited Labels ***
For the last 3 days, everyone on my street has had an area outage for some time and unstable signals. I have opened up 3 tickets and each time I get a message that the issue is fixed which is a lie as clearly it is not. C188128338 MAY 30 C1881966...
Ping would spike up to the thousands and it's been happening since march, it has gotten a lot worse now as it spikes by the SECOND ***Edited Labels***
Denison and Brimley - L3S For the past 6 months, I have been experiencing high latency and ping causing streaming, gaming and voip calls to lag. My service located is Markham area, Denison and Brimley - L3S . The latency is most noticeable when gam...
