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Forum Posts

XB8 Ethernet ports stuck at 100Mbps

Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...

guarisma by I'm here a lot
  • 3062 Views
  • 6 replies
  • 0 likes

Port Forwarding 80,443

I get an error when trying to forward 80&443 TCP to my NAS. Says the ports are already used by "*". What does this mean? I've not had this issue with any other ISP. How can I get these forwarded?   ***EDITED LABELS***

LetsFix by I've been here awhile
  • 2127 Views
  • 5 replies
  • 0 likes

Internet Speeds Dropped Recently

I am not sure what happened, I was originally on the 1Gbps plan, which I was getting max speeds pretty much all the time. I got upgrade to 1.5Gbps and was getting 1.8Gbps as well, but I'd say for about a week and half now, my speeds are not reaching ...

thuynh01 by I plan to stick around
  • 2430 Views
  • 9 replies
  • 1 likes

iPhone 14 Cannot stay connected to 5ghz wifi band

My iPhone continues to drop 5ghz band. I’ve reset iPhone network settings but hasn’t helped. Sounds like there are some issues with iOS 16 update but I’m now on the most recent 17. We have several other iPhone devices that aren’t having issues. Any s...

Klempford by I plan to stick around
  • 1209 Views
  • 1 replies
  • 0 likes

Had an odd Wifi problem, fixed now, sharing the issue

I used to be around a lot more, but this one I thought I would share.  Over the summer I would get reports that the wifi would stop working (I am on ethernet and had no problem).  My wife and daughters on wifi reported that the data would stop flowin...

Don_Ca by I'm a senior contributor
  • 1122 Views
  • 2 replies
  • 0 likes

Outage in north york

Rogers outage Noeth York has been down since 1pm yesterday. .... no word from rogers.   **Labels Added**    

Hiitsme1313 by I've been here awhile
  • 1729 Views
  • 2 replies
  • 0 likes

Delete Device off Network

I have a Samsung device on my network which I have no idea who owns it. I can't forget it because it's still connected to the network how can I disconnect it from the network so I can forget it?   *** Edited Labels ***

Resolved! New 1.5Gbps install only seeing 1Gbps speedtests

I just upgraded to the Ignite 1.5Gb speed on the XB8, which is connected to the 2.5Gb port on my MSI B550 Tomahawk.  The tech from my previous install had this adapter connected so I removed it and tested my speed, and then put it back on and ran the...

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How to disable wifi6 on Rogers Ignite Wifi

I want to disable wifi6 option on Rogers Ignite Wifi, any one here can explain me the procedure ? My roommate facing problems wifi issues with S23 Ultra, as fix they suggested to disable wifi6 and try it. I was trying to contact Rogers support, but t...

Vineelkumar by I've been here awhile
  • 8025 Views
  • 9 replies
  • 0 likes

Resolved! How do I stop Community Forums from crashing my browsers?

How do I stop the community forum websites from crashing ALL my browsers, even after clearing the cache, data and history? It is particularly evident when I try to reply to a post.   ***EDITED LABELS***

chdiamo1 by I'm a reliable contributor
  • 1793 Views
  • 4 replies
  • 0 likes

Free ignite wifi pod offer .

Last week chatted with rogers about connectivity issues..was told neighborhood issue and would be texted when corrected.Out of the blue yesterday received email for free pod. Part of email below explaining why.Is it just coincidence that I received t...

jimy by I plan to stick around
  • 1619 Views
  • 2 replies
  • 0 likes

Internet down, no outage, won't send technician

Internet lines went down in our backyard from a tree trimmer damaging the lines. Our internet was fine but our downstairs neighbors internet in the same house was down (also Rogers).This morning a technician came to repair the lines, however after he...

gurt90 by I've been around
  • 1017 Views
  • 1 replies
  • 1 likes

Network List

Got a new laptop and can't find our network on the network list?     ***Edited Labels***

Ingibson by I've been around
  • 634 Views
  • 1 replies
  • 0 likes

Internet on but cannot connect

Power has been out and back on but no connection on TV or other devices. I have reset the modem. What else could be the problem?   *Added Labels*

Martha5 by I've been around
  • 673 Views
  • 1 replies
  • 0 likes

New Internet install

Hi, i recently signed up for internet and did a self install. My internet is randomly disconnecting ,are the signal levels within spec or is something else causing the disconnections? thanks   Channel IDLock StatusFrequencySNRPower LevelModulation   ...

Chrism81 by I've been here awhile
  • 1190 Views
  • 3 replies
  • 0 likes