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No internet

How com there no internet on my laptop when the phone's okay and then check the sitting on the laptop and everything's on   *Added Labels*

F1B2S333 by I've been around
  • 991 Views
  • 2 replies
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Resolved! Hitron Wifi Range is Awful.

So I just moved into a new house 4 days ago and I changed my internet provider to rogers 150mbps unlimited internet. I recieved a gigbaite modem with it and oh boy this thing sucks big time. I have placed my modem on main floor living room , there is...

Niijj4r by I've been here awhile
  • 62204 Views
  • 44 replies
  • 1 likes

No Service - Stouffville

For real, I live in Stouffville, internet here always have issues… my modem always randomly “updates” while I’m using the internet, signal drops and get back out of nowhere and now another outrage…It’s not raining, is not snowing, there is zero reaso...

Consistent High Latency in the Evenings

Hi All,For the past few weeks, I've been having high latency in the evenings. The download speed is not the issue. Any latency sensitive applications such as voice/video calls, and gaming are incredibly frustrating to use in the evening.I've tried ma...

pronodo by I've been here awhile
  • 1065 Views
  • 2 replies
  • 0 likes

Horrible ping spikes, Technician visits never fix it

For about 2 years now playing any online games has been a pain because of lousy round trip times, high ping jitter and inconsistency. I've reached out to Rogers multiple times, have had many technicians over and yet they don't solve the issue. Tracer...

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smodgers by I've been around
  • 701 Views
  • 1 replies
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Cannot Create a New Secondary Email Address

I am trying to create a new secondary email address and it seems to be impossible.  I currently have my main address, plus 2 secondary ones.  I understand that I am allowed up to 6 email accounts.   I know how to get to the screen where secondary acc...

Giraffee66 by I plan to stick around
  • 824 Views
  • 1 replies
  • 1 likes

Is it normal to have such High Ping to google?

I tried a few things: - Direct connect to the Modem - Bridge on - Bridge off - Connected the Modem directly to the incoming coax line lol.   I'm using my Unifi gear now, but like I said was all the same going rawdogging on the coax coming into the ho...

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TechChime by I plan to stick around
  • 990 Views
  • 3 replies
  • 0 likes

question on possible exchange of ignite modem

I have experienced an increasing frequency of dropped connections to the internet on my year old ignite system. As the signal is quite good when it is working, I tend to suspect the modem as being the culprit, The dropped connections *seem* more comm...

DAJ3 by I plan to stick around
  • 1447 Views
  • 2 replies
  • 0 likes

Ignite WiFi Pod Return

I was having trouble with my internet on Ignite and received a new modem.  I had 3 booster pods plugged in from before but the technician said my signal was strong now, no longer needed the pods and unplugged them.  What do I do with the pods now?  R...

Totally Unreliable Service

The reliability of Rogets service doesn't appear to have improved since they disrupted the entire country earlier this year. For the tenth time this year, I've list internet etc for an entire day. Rogers are oblivious to the needs of people who earn ...

Bobparsons by I've been here awhile
  • 2754 Views
  • 8 replies
  • 1 likes

Resolved! Cannot Change Wi-Fi Settings on XB7

So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface?   All interactive areas are greyed out, I can't change the SSID, password, channel, or mode.  my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...

nuklz96 by I've been here awhile
  • 5543 Views
  • 8 replies
  • 0 likes

Speed Tests

  Upload Speed is Faster than Download Speed: Not just Rogers Speedtest but other Rogers sites and even Bell Cda not so fast at 49.2 down. Surprisingly Fibernetics clocked in at 355.23, CIRA in at 280. Guess there is a lot of Ignite TV activity usin...

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FredGarvin by I plan to stick around
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  • 5 replies
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Horrible intermittent latency issues, any advice?

I've had 3 Rogers techs sent out, one who replaced the gateway and another which identified it as a "neighborhood node issue" and said technicians would be sent to make some adjustments to the neighborhood node. For several hours each day, the latenc...

Resolved! 1.5gbps service less reliable than 100mbps?

Hi i recently got Ignite 1.5gbps internet service and I'm finding the speed to be inconsistent and that i have semi-frequent internet disconnects. Previously i has 100mbps service through a reseller that was rock solid using the same cable lines. I h...

Georgr by I'm here a lot
  • 3315 Views
  • 9 replies
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Slow Speeds

Rogers upgraded my speeds to 1.5 Gb the modem is hardwired to tcplink AC11000 .I log into router run speed test from router I get 720 Mbps consistently .Not seeing anything close to 1.5 kind of a marketing scam if they can’t offer the speeds advertis...

User0549 by I plan to stick around
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  • 10 replies
  • 0 likes

Coax to Ethernet Adapter

Someone mentioned online that I cannot use the ethernet port on the set top box to connect my PC. The Rogers technician said it was possible. Just want to confirm what is actually possible? If not possible, I'm looking for a coax to ethernet adapter?...

falcios by I'm a senior enthusiast
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  • 4 replies
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Resolved! yahoo member login broken on chrome

Works with chrome incognito for some reason, but  withregular chrome the login window is blank.  I'm trying to login to  my yahoo home page.     ***Edited Labels***

mikexp by I plan to stick around
  • 2122 Views
  • 7 replies
  • 0 likes

mail being sent to trash

earlier today, people in my address book started receiving emails claiming to be from me. They are not.  My first reaction was to logon and change my password. Later in the day, I noticed that I haven't been receiving emails since 9:20 this morning, ...

weegeordie by I plan to stick around
  • 1307 Views
  • 2 replies
  • 0 likes