FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Ok... I've had it with this Ignite 100u service. It hasn't gotten much better since August last year; I'm still getting ping spikes and disconnects in games, albeit not as frequently as I used to. I'm giving up on Rogers.  

Resident Expert
Resident Expert
Posts: 6,140

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@OL1v3r what modem are you currently using?  That can be seen on the product sticker at the back of the modem.  It should be a CGN3xxxx variety or CODA-4582 which is the newest gigabit modem that Rogers has deployed. 

 

Can you log into the modem, navigate to the DOCSIS WAN tab, copy the Downstream and Upstream table and paste that into a post.  The copy and paste process will paste in the text contents of the tables.  The signal levels and signal to noise ratios which are in those tables will be of interest given your comments on disconnects.  

 

Are you seeing disconnects on ethernet or wifi connected devices or both?



I Plan to Stick Around
Posts: 112

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

has raised the issue of the DHCP Reservations failing on the CODA?

After multiple days and multiple restarts, I have multiple devices, listed as DHCP Reservations, but not being given the correct IP Address and they are conflicting with other devices.

 

I have gone as far as a complete shut-down of all my devices connected accross my property, disconnecting all ethernet wires from all hubs and the hubs from the hitron modem, all with power off, leaving the modem off over 5min, and then beging with reboot;

Starting from modem only, nothing connected, until fully booted, then one wire at a time, and one hub at a time, then each device, one at a time, waiting about 30secs be tween each connection to allow for DHCP IP to be obtained, and then checking my modem, and still seeing multiple devices not on the correct DHCP, both on Ethernet and on WIFI.

 

If someone could add this to the list of items to be looked into, and if you need to use my device for testing, please do, you have all permission to see what is happening on my devices, if a reboot or anything is required, i would request a call before hand, as i have server sided programs I use that will fail if interupped abruptly by a disconnect, which happens often anyway, but still having some notice on one would be nice.

 

Thanks very much!

I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I tried the bridge mode on the modem with Netfear Orbi system ...but still get some wireless devices loosing connection to the internet ....I don't know how to fix this issue...since I got the new modem, it has been horrible.

I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@parv044

 

If you're running it in bridge mode the modem doesn't really have any effect on the wireless, just food for thought.

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I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks ..

 

The wireless connection is still connected to the Netgear but the Internet connection is gone...which is provided by the Rogers modem ...the wireless connection does not say "not connected"....it says "connect, internet connection is unreliable ....

 

Regards 

I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi everyone

Got an odd request. So I have two PC's that are hard wired. One of those uses powerline Ethernet. It limits the download speed to about 80megs. The other PC is directly to the modem and gets full 250.

Question is is there a way to prioritize the PC with the power line Ethernet so that it gets the full 80 Meg's? Cause any use to the PC that is directly connected causes the power line pcs speed to go down a lot. I hope I am making sense? Lol

Mythen
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Resident Expert
Posts: 6,140

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

"Question is is there a way to prioritize the PC with the power line Ethernet so that it gets the full 80 Meg's? "

 

Yes there is.  You would need to run a router that has bandwidth controls in the firmware that would allow you to select 80 Mb/s or maybe slightly higher, so that the powerline pc sees the max bandwidth you could get thru the powerline adapters.  That might be done thru port priority.  All others would see less bandwidth, depending on the user entered bandwidth for each port, or possibly device MAC. 

 

Out of curiosity, are your powerline adapters Homeplug AV2 qualified?  Those adapters use all three prongs, line, neutral and ground, on the socket to run data, whereas the previous generation would only have and use two prongs, line and neutral.  The Homeplug AV2 adapters are much faster than the previous generation. 

 

https://www.techhive.com/article/2868314/home-networking/the-essential-guide-to-buying-a-homeplug-et...

 

 



I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

thanks for the reply @Datalink

 

I use these

 

http://ca.dlink.com/products/connect/dhp-601av-powerline-av2-600-gigabit-starter-kit/

 

Is there a way to setup what I am proposing on the coda.  or is buying a router the only option?

 

Resident Expert
Resident Expert
Posts: 6,140

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Mythen I'm surprised that you see data rates as low as 80 Mb/s thru the adapter set, and then, I'm not surprised.  The data rate will depend on the background electrical noise and on the path itself.  Have a look at your electrical panel.  Ideally, both adapters would be on the same side of the panel, left or right.  If they aren't on the same side of the panel, see if you can come up with some way to experiment, so that moving either end will place it on the same side of the panel as the other end.  See how much of an effect that has.  Other point to note, you don't want the adapter to be on a circuit that has a Ground Fault Interrupter socket, as is found in bathrooms.  That will drastically drop the data rate thru the adapter set.  

 

In terms of routers, Asus routers appear to have the bandwidth controls that you are looking for in the QOS section.  Fwiw, I'm not sure if enabling bandwidth controls, which appear to be imposed by client name will have any effect on the routers Hardware Acceleration.  This is Broadcom's Cut Through Forwarding (CTF) and Flow Acceleration (FA), which is a proprietary piece of Broadcom firmware.  This appears to route external port data to internal ports with very little if any involvement from the router CPU.  Typically, traditional QOS disables CTF and FA.  However, this is listed as a separate item within the QOS area, but it doesn't appear to be necessarily associated with QOS itself, so, no way to guarantee that this will or won't affect CTF and FA. I'll have to experiment with it to see what happens.  

 

The problem with disabling CTF is that its necessary to run speeds over 100 Mb/s.  Given your indication that your on a 250 Mb/s download rate, thats a concern.  Netgear routers will be the same, but they're worse as there isn't any method to determine if the CTF is disabled or not, with Asus firmware there is a checkbox that users can check to determine if CTF has been disabled or not.  

 

At the first opportunity tonight or tomorrow I'd check this out to see what happens.  

 

Here's a screenshot of the Bandwidth Limiter section:

 

 

RT-AC68U Bandwidth Limiter.png

 

Are you considering an all in one router (ethernet + wifi) or considering an ethernet router only.