Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Bad Ping When Gaming

Hi there,   I recently switched to Rogers ignite about 2 months ago (1.5GB) and I've had nothing but good things to say about the internet speeds. My one problem has been regarding my ping when gaming. I normally connect my console to the Wifi Pods a...

Cannot connect to server via ip address over LAN.

Hello: I've installed owncloud on a spare machine. I can connect to it at localhost/owncloud but no through any IP address including 127.0.0.1 or 10.0.0.176, the device's IP. I'm thinking it isn't a problem with the Hitron router, but just in case: d...

bkdixxon by I've been here awhile
  • 1018 Views
  • 2 replies
  • 0 likes

Pods not recognized on HomeConnect app

After receiving a new modem, my pod stopped being recognized on the app. Any attempt to reconnect does not work "let's try that again". Tried with other phones plus on the phone of the second tech who arrived. Received gen 2 app. Same issue. 3rd tech...

gailc by I've been here awhile
  • 1795 Views
  • 4 replies
  • 0 likes

Latency Spike followed by Packet Loss

Hey All,Recently switched to Rogers and noticed that my PC is experiencing a high latency ping, followed by a packet or two being lost, every 45-60 seconds. Here's the ping/trace to Google DNS from 20:30 EST: Reply from 8.8.8.8: bytes=32 time=17ms TT...

Can't log in to Yahoo Fantasy Basketball on desktop

So I'm trying to log in to Yahoo Fantasy Basketball, but it just sends me to the Rogers | Yahoo landing page where it doesn't recognize my Yahoo email used to use Yahoo Fantasy.  Any ideas???   *** Edited Labels ***

Resolved! Asus router not displaying proper wan address.

I picked up ET12 Pro and for some reason, it will not retrieve a WAN address from Rogers. And then i get a DHCP error from rogers when i look at the logs.        ***Edited Labels***

2023-10-02.png
DIR7Y by I plan to stick around
  • 7754 Views
  • 15 replies
  • 0 likes

Resolved! Ignite tv keeps going off

Ignite tv and internet keeps going off in Woodstock my gateway router is flashing when this happens. Sometimes  I can get a lock if I depower the router. On the tv we get an error message that the tv has lost connection to the gateway router. At time...

Arrrrh by I've been here awhile
  • 4628 Views
  • 7 replies
  • 0 likes

Wifi 6 / 6E compatible Pods

Hi Folks,As the new xb8/xb7 modems are wifi 6E/wifi 6 devices, are we expecting upgraded/gen 3 wifi pods sometimes soon? Currently the gen 2 lod is still wifi 5 and othe companies such as Bell provides wifi 6/6E pods?Thanks.   *Added Labels*

Papul1989 by I've been around
  • 2429 Views
  • 2 replies
  • 0 likes

Resolved! Cell Phone Not Connecting to Home WiFi Network

Hello,I have LG Stylo Plus 3 phone that was working fine till yesterday.Modem is white Tricolor CCGM4331COM. with Ignite package.Today without any changes to any settings either on phone or router, the WiFi name [ssid] started to show "disabled" unde...

1.jpg 2.jpg 3.jpg 4.jpg
Mani12345 by I'm here a lot
  • 9660 Views
  • 24 replies
  • 1 likes

Homeconnect port forwarding and duckdns problem

For a long time, I have used the free domain name using duckdns to access my home Piwigo photo server. recently it does not work any more.Here is what I have configured:Homeconnect on ignite modem:WAN iPv4 address is automatically configured to 99.23...

krist8 by I plan to stick around
  • 937 Views
  • 2 replies
  • 0 likes

No internet no tv and phone for five days so far

I am beyond frustrated and mentally stressed. My TV reception was freezing and had a technician show up last Sunday Sept 24th. My internet and home was working fine. The technician decided to change my modem. He then said that he was not able to help...

cdblackmore by I've been here awhile
  • 781 Views
  • 1 replies
  • 0 likes

NAT loopback no longer works

 Ever since I've had Ignite, NAT loopback has been working surprisingly fine.  Then all of a sudden, nothing!Anyone else has started having problems recently?  Only using the CGM4140 , no bridge mode, nothing.  It worked flawlessly. HW Version:2.2Ven...

stefer009 by I plan to stick around
  • 10014 Views
  • 26 replies
  • 4 likes

Ignite Gigabit upgrade lower speed than my 500 plan!

Hi all, I had no issue with my 500 mbps plan (speeds of 420 plus) however i took a promotion to cut costs and was offered the gigabit internet and now can't reach 300 mbps   Happened as soon as the agent flipped the switch, same variables. I had test...

sqottawa by I plan to stick around
  • 6884 Views
  • 19 replies
  • 2 likes

ping spikes on 2.5GB Ethernet port

Hi just curious if anyone has tested the orange port on the xb7 modem, i have been having terrible ping spikes on any game i play. since i switched to rogers 2 months ago. i noticed when i'm connected to the 2.5 port i have more spikes compared to th...

Xantiquity by I've been here awhile
  • 645 Views
  • 1 replies
  • 0 likes

XB8 Ethernet ports stuck at 100Mbps

Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...

guarisma by I'm here a lot
  • 2731 Views
  • 6 replies
  • 0 likes

Port Forwarding 80,443

I get an error when trying to forward 80&443 TCP to my NAS. Says the ports are already used by "*". What does this mean? I've not had this issue with any other ISP. How can I get these forwarded?   ***EDITED LABELS***

LetsFix by I've been here awhile
  • 1868 Views
  • 5 replies
  • 0 likes

Internet Speeds Dropped Recently

I am not sure what happened, I was originally on the 1Gbps plan, which I was getting max speeds pretty much all the time. I got upgrade to 1.5Gbps and was getting 1.8Gbps as well, but I'd say for about a week and half now, my speeds are not reaching ...

thuynh01 by I plan to stick around
  • 2263 Views
  • 9 replies
  • 1 likes