FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-31-2016
08:42 AM
- last edited on
03-14-2018
04:23 PM
by
RogersRoland
Hello Community,
We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-01-2017 11:57 AM - edited 05-01-2017 01:13 PM
@RogersDave wrote:Good morning Community,
Just a quick note that due to a fat finger problem this morning (100% my fault), I deleted all my private messages.
If you sent me something and you are still expecting an answer, reach out to me again.
Sorry for that.
Dave
Here's as quick test. Uplink bufferbloat is pretty good compared to .26T2. There are no improvements in downlink bufferbloat.
Are my signal levels within range? I'm in a DOCSIS 3.1 enabled area.
Downstream Overview
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Signal noise ratio (dB) |
1 | 591000000 | 256QAM | -0.100 | 7 | 40.946 |
2 | 567000000 | 256QAM | 0.000 | 3 | 40.366 |
3 | 573000000 | 256QAM | 0.300 | 4 | 40.366 |
4 | 579000000 | 256QAM | 0.200 | 5 | 40.946 |
5 | 585000000 | 256QAM | 0.100 | 6 | 40.946 |
6 | 561000000 | 256QAM | -0.100 | 2 | 40.946 |
7 | 597000000 | 256QAM | -0.500 | 8 | 40.946 |
8 | 603000000 | 256QAM | -0.900 | 9 | 40.946 |
9 | 609000000 | 256QAM | -0.500 | 10 | 40.366 |
10 | 615000000 | 256QAM | -0.200 | 11 | 40.946 |
11 | 621000000 | 256QAM | 0.300 | 12 | 40.366 |
12 | 633000000 | 256QAM | 0.400 | 13 | 40.366 |
13 | 639000000 | 256QAM | 0.500 | 14 | 40.366 |
14 | 645000000 | 256QAM | 0.100 | 15 | 40.366 |
15 | 651000000 | 256QAM | -0.200 | 16 | 40.946 |
16 | 657000000 | 256QAM | -0.500 | 17 | 40.946 |
17 | 663000000 | 256QAM | -0.600 | 18 | 40.946 |
18 | 669000000 | 256QAM | -0.500 | 19 | 40.366 |
19 | 675000000 | 256QAM | -0.800 | 20 | 40.366 |
20 | 681000000 | 256QAM | -0.900 | 21 | 40.366 |
21 | 687000000 | 256QAM | -1.000 | 22 | 40.946 |
22 | 693000000 | 256QAM | -1.100 | 23 | 40.366 |
23 | 699000000 | 256QAM | -1.600 | 24 | 40.366 |
24 | 705000000 | 256QAM | -2.000 | 25 | 40.366 |
25 | 711000000 | 256QAM | -2.100 | 26 | 40.366 |
26 | 717000000 | 256QAM | -2.200 | 27 | 40.366 |
27 | 723000000 | 256QAM | -2.100 | 28 | 38.983 |
28 | 825000000 | 256QAM | -1.300 | 29 | 40.366 |
29 | 831000000 | 256QAM | -1.300 | 30 | 40.946 |
30 | 837000000 | 256QAM | -1.700 | 31 | 40.366 |
31 | 843000000 | 256QAM | -2.200 | 32 | 40.366 |
32 | 555000000 | 256QAM | 0.200 | 1 | 40.366 |
Receiver | FFT type | Subcarr 0 Frequency(MHz) | PLC locked | NCP locked | MDC1 locked | PLC power(dBmv) |
0 | 4K | 275600000 | YES | YES | YES | 1.799999 |
1 | NA | NA | NO | NO | NO | NA |
Upstream Overview
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Bandwidth |
1 | 23700000 | ATDMA - 64QAM | 28.750 | 5 | 6400000 |
2 | 38595727 | ATDMA - 64QAM | 32.750 | 6 | 3200000 |
3 | 30596000 | ATDMA - 64QAM | 30.500 | 4 | 6400000 |
OFDM/OFDMA Overview
Channel Index | State | lin Digital Att | Digital Att | BW (sc's*fft) | Report Power | Report Power1_6 | FFT Size |
0 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
1 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-01-2017 06:31 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-02-2017 11:12 PM - edited 05-02-2017 11:13 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-03-2017 03:52 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-03-2017 08:54 PM
@soundwave80 can you log in to the modem and post the DOCSIS WAN page stats for signal levels. also I would advise you call tech support when this happens and ask them to check your stats and your neighbours to see if this is a local issue.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 04:41 PM
OFDM Downstream OverviewReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)04K290600000YESYESYES0.0000001NANANONONONA
Upstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth138595668ATDMA - 64QAM35.75033200000230596000ATDMA - 64QAM32.75016400000323700000ATDMA - 64QAM32.50026400000
OFDM/OFDMA OverviewChannel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size0DISABLED0.50000.00000.0000-inf-1.00004K1DISABLED0.50000.00000.0000-inf-1.00004K
© 2017 Hitron Technologies Inc.. All rights reserved
Downstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1591000000256QAM-5.100737.6362567000000256QAM-4.400338.6053573000000256QAM-4.500438.9834579000000256QAM-4.600538.9835585000000256QAM-5.000637.6366561000000256QAM-4.200237.6367597000000256QAM-5.100837.3568603000000256QAM-5.200937.6369609000000256QAM-5.3001037.63610615000000256QAM-5.3001137.35611621000000256QAM-5.2001237.63612633000000256QAM-5.6001337.63613639000000256QAM-5.4001437.63614645000000256QAM-5.2001537.63615651000000256QAM-5.1001637.63616657000000256QAM-5.1001738.60517663000000256QAM-5.0001838.60518669000000256QAM-5.2001937.63619675000000256QAM-4.9002037.63620681000000256QAM-5.1002138.60521687000000256QAM-5.4002238.60522693000000256QAM-5.5002337.35623699000000256QAM-5.8002437.63624705000000256QAM-6.0002537.63625711000000256QAM-6.4002637.35626717000000256QAM-6.5002737.35627723000000256QAM-6.7002837.63628825000000256QAM-7.4002937.35629831000000256QAM-7.1003037.63630837000000256QAM-7.6003137.35631843000000256QAM-7.7003236.61032555000000256QAM-3.800138.983
OFDM Downstream OverviewReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)04K290600000YESYESYES0.0000001NANANONONONA
Upstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth138595668ATDMA - 64QAM35.75033200000230596000ATDMA - 64QAM32.75016400000323700000ATDMA - 64QAM32.50026400000
OFDM/OFDMA OverviewChannel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size0DISABLED0.50000.00000.0000-inf-1.00004K1DISABLED0.50000.00000.0000-inf-1.00004K
© 2017 Hitron Technologies Inc.. All rights reserved
Here's my signal levels .Sadly when I call into Rogers support about it they open a ticket but I get a email the next day saying either my issue has been fixed or to call back because they need more info from me.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 05:41 PM - edited 05-04-2017 05:48 PM
New release 2.0.10.27 has been pushed to my CODA
From the first glance:
1. Wireless - cannot save any changes, getting a red error
2. IP Camera that always worked with Rocket and other modems - not getting IP and not registered
3. Guest WiFi - cannot save a thing and Guest WiFi gives the same "DHCP client" error
4. In Connected Devices - I see all devices under Ethernet and none under 2.4 or 5.8 though I'm connected with multiple devices
Possibly I need reset device and reconfigure again - will try later tonight
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 09:18 PM
@gennadiv don't factory reset, if you factory reset you will be put back on .26T2 firmware.
I would do a reboot, just unplug the modem for 10 seconds, then try the wifi settings again.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 09:21 PM - edited 05-04-2017 09:34 PM
Using CGN3AMF on Fido 60/10
Got upgrade today from the stock firmware to 4.5.8.27
Download speed very good, upload only 1-1.5 instead of 10
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Signal noise ratio (dB) |
1 | 591000000 | 256QAM | -4.500 | 7 | 38.983 |
2 | 561000000 | 256QAM | -3.100 | 2 | 38.605 |
3 | 567000000 | 256QAM | -3.700 | 3 | 38.983 |
4 | 573000000 | 256QAM | -3.700 | 4 | 38.983 |
5 | 579000000 | 256QAM | -4.300 | 5 | 38.605 |
6 | 585000000 | 256QAM | -4.800 | 6 | 38.983 |
7 | 555000000 | 256QAM | -2.400 | 1 | 38.983 |
8 | 597000000 | 256QAM | -4.400 | 8 | 38.605 |
9 | 633000000 | 256QAM | -4.500 | 13 | 38.605 |
10 | 639000000 | 256QAM | -4.500 | 14 | 38.605 |
11 | 645000000 | 256QAM | -4.700 | 15 | 38.983 |
12 | 651000000 | 256QAM | -5.800 | 16 | 38.605 |
13 | 657000000 | 256QAM | -6.200 | 17 | 38.605 |
14 | 663000000 | 256QAM | -5.600 | 18 | 38.605 |
15 | 669000000 | 256QAM | -6.200 | 19 | 37.636 |
16 | 675000000 | 256QAM | -5.900 | 20 | 37.636 |
17 | 681000000 | 256QAM | -4.900 | 21 | 38.983 |
18 | 687000000 | 256QAM | -4.900 | 22 | 38.605 |
19 | 693000000 | 256QAM | -4.400 | 23 | 38.605 |
20 | 699000000 | 256QAM | -4.100 | 24 | 38.983 |
21 | 825000000 | 256QAM | -4.400 | 29 | 38.605 |
22 | 831000000 | 256QAM | -4.500 | 30 | 38.983 |
23 | 837000000 | 256QAM | -4.300 | 31 | 38.983 |
24 | 843000000 | 256QAM | -4.800 | 32 | 38.983 |
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Bandwidth |
1 | 30596000 | ATDMA - 64QAM | 40.500 | 4 | 6400000 |
2 | 38596000 | ATDMA - 64QAM | 41.000 | 6 | 3200000 |
3 | 23700000 | ATDMA - 64QAM | 40.500 | 5 | 6400000 |
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 09:23 PM
Hi @RogersDave. I screwed up and did a reset on my modem and the firmware reverted to .26t2. Could you please resend .27 when you get a chance? Thank You
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 09:58 PM
Any progress on USB port? I could really use network drive on CODA modem.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-04-2017 10:45 PM
@flash999, if you haven't done so already, reboot or restart the modem. Pull the power, wait for 30 seconds and power it back up again. Then, run a speedtest at the www.speedtest.net site using the Rogers Toronto or Montreal server, depending on which is closer to your home.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-05-2017 12:06 AM
Have anyone has an issue with legacy devices cannot get connected? I've got Tenvis IP camera and seems as it not connected to wifi and not listed in connected devices... Anyone with the same issue? My 2.4 enabled for all devices including b
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-06-2017 09:09 AM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-12-2017 01:12 AM
Just got the 2.0.10.27 firmware on my CODA-4582. I was constantly getting disconnected in the game For Honor after switching to this modem. Like, every single match...I couldn't complete even one game.
Happy to report this firmware update has fixed whatever the issue was and I haven't experienced a single disconnect in over 5 games so far.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-12-2017 11:05 AM
@Charnelrot wrote:Just got the 2.0.10.27 firmware on my CODA-4582. I was constantly getting disconnected in the game For Honor after switching to this modem. Like, every single match...I couldn't complete even one game.
Happy to report this firmware update has fixed whatever the issue was and I haven't experienced a single disconnect in over 5 games so far.
The CODA modem with the new firmware is better by a long shot than my old CGN3 modem, but it's not good enough for games. I still get disconnects every now and then when playing HoTS. The downstream bufferbloat on this modem even with the latest firmware is terribly high. I'm comparing it to my neighbor's SmartRG SR505N on a DSL 25 service.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-12-2017 12:05 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-12-2017 08:33 PM
I just finished playing a few HoTS games and I got disconnected in every one of them. I hope they fix this disconnection issue with the next firmware for the CODA modem. Otherwise, perhaps I should switch back to DSL.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-13-2017 11:42 AM
Whenever Dave is not online, it seems that he is working on making our Internet service better. He's probably busy with a lot of things right now.
@OL1v3r Have you tried opening the UDP ports for HoTS? I have searched for these UDP ports you can open, which are provided by Blizzard: 1119, 6113, 1120, 80, 3724
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05-13-2017 03:14 PM - edited 05-13-2017 03:18 PM
How did you get .27 on a fido modem? I just tried messenging @CommunityHelps and they basically said the beta program is for rogers internet customers.
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05-14-2017 09:23 AM - edited 05-14-2017 09:24 AM
@lethalsniper wrote:
What Happ to @RogersDave he hasn't been for quite some time now , is there any new firmware being released any time soon. For the cgn modems like the rocket ?
Why don't you upgrade to the CODA modem? With firmware .27, the CODA modem is quite good, compared to my old CGN3 modem.
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