FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 82

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Jalalinator...what CODA H/W Version 1A or 1B?.... S/W version 2.0.10.23? What's your service area?

I am on 1A and  2.0.10.19 (Docsis enabled).  Using Coda in Bridge mode with WRT3200ACM with Cat 7...did Hard Reset(Unplug Power Cable/Hold Reset/plug-in Power Cable..90Sec)...and reconfigured settings. Subsequently Power Cycled network (Modem, Router, Computer). However performance degraded...from around 350/45 to 90/25 after update. Now back around 350/43. Suspect Rogers servers in my area are not yet capable of handling Gigabit bandwidth...and I'll have to wait for answers until Level 2 gets back to me. We clearly are Rogers Beta customers for Gigabit at the moment. (Toronto/Scarborough-East)

I Plan to Stick Around
Posts: 25

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

.23 coda black dot 1A(how do I get the 1B do I just call and ask if they have any in stock? whats the difference its hard to keep track at this point, im on docsis 3 bridged)

 

my reccommendation is to work backwards, start connecting only to the modem then run tests, slowly then reconstruct your network and keep testing at each stage to rule out any networking/hardware issue, next thing id look at is resource exhaustion on your routing/firewall (not sure with the specs of your device I havent looked it up), if resource exhaustion is not a factor try running a firmware update on your 3rdparty device to the latest version, and if already running the latest version factory default reset it, if u dont use more than like 30 hosts consider switching your subnet to /27 or higher, if you rule out the s/w on your 3rd party router then the next step is to create a linux live cd(or complete install if you have a spare drive that would be handy but if not you can install to a usb and try) and boot into the distro flavor of your choice and run speedtests on that and see if the numbers match the 300/40~ or so you reported earlier, if it matches then you rule out software on windows (I presume you use windows), if not then you know where the problem lies, if all else fails then you know where the problem lies(sorry for the repetition)

I Plan to Stick Around
Posts: 82

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thx...but that's not the issue. That's what a Rogers Level 1 would say....However, the Intek boys did their own tests and came to the same conclusion....Issues is NOT at home level, and likely at area server end. They escalated to Rogers level 2. Anyways...appreciate your help.

Cheers!

I Plan to Stick Around
Posts: 18

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@jjdunn10 wrote:

Is anyone else having an issue with their upload speed during the day? Also, is anyone having issues dowloading games on Xb1 and cannot acheive higher speeds then 50Mbps average? I have the CODA-4582 with firmware 2.0.10.19 and all signal levels are fine.



I didn't mean 50Mbps average for upload, i was refering to download but it seems to be an issue with the node where it is congested! Not the first time this happened but it is hard to get them to fix it. Issue i am having with the upload is not getting near 20Mbps that i am paying for (or was paying for).



I Plan to Stick Around
Posts: 25

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

yeah thats what they would tell me (intek) aswell and it would get escalated and escalated lol, I cannot underestimate how important it is to rule out your own software/hardware in the steps I mentioned, even I thought how you thought and had the same symptoms until I reformatted on monday, but hey if you trust your stuff is good then sure

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I Plan to Stick Around
Posts: 39

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

CODA just rebooted and DOCSIS 3.1 got enabled.Cat Happy

 

Can't complain anymore. Mississauga city centre area.

 

CODA w/ black dot on .23.

CODA DOCSIS3.1.PNG

 

OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K290600000YESYESYES-2.299999
 
 
I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@JohnBeaudin thanks for the info! I'll try trading mine in for a CODA 4582 if the tech that is coming next Thursday doesn't have a fix (that is, if he determins the signal levels are in an acceptable range). My 24th channel hit -9.7 a few days ago, yet last night it was -8.0...  and right now its -8.5... go figure why it keeps changing for me...

I'm a Reliable Contributor
Posts: 610

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

it's a pleasure!

I Plan to Stick Around
Posts: 85

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Ever since I was upgrade to Docsis3.1 a week ago, I have a hard time browsing the internet and playing games.

Forget about checking emails, its a pain just google something. It takes soo long to make a search alone. Loading sites even longer. For example: It took me more than a minute to get to Rogers community today.

Speed test shows my speed is above 600mbps generally, upload looks fine, Ping is below 9ms.

But the experience since the upgrade has been like I am on old dial up connection.

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1615000000256QAM5.4001138.983
2561000000256QAM4.100238.605
3567000000256QAM3.300338.605
4573000000256QAM2.800438.605
5579000000256QAM2.500538.605
6585000000256QAM3.700638.983
7591000000256QAM4.900738.605
8597000000256QAM4.000838.983
9603000000256QAM3.300938.605
10609000000256QAM4.5001038.983
11555000000256QAM3.700138.605
12621000000256QAM5.6001238.605
13633000000256QAM4.0001338.605
14639000000256QAM4.0001438.605
15645000000256QAM3.9001538.605
16651000000256QAM3.8001638.605
17657000000256QAM3.2001738.605
18663000000256QAM3.2001838.605
19669000000256QAM3.6001938.605
20675000000256QAM3.6002038.605
21681000000256QAM3.7002138.605
22687000000256QAM3.8002238.605
23693000000256QAM3.6002338.605
24699000000256QAM4.0002438.605
25705000000256QAM4.4002538.605
26711000000256QAM3.6002638.605
27717000000256QAM3.4002738.605
28723000000256QAM4.4002838.983
29825000000256QAM-0.9002937.356
30831000000256QAM-3.4003036.610
31837000000256QAM-5.1003135.780
32843000000256QAM-4.6003236.387
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES4.800003
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 64QAM30.00026400000
238595785ATDMA - 64QAM35.75033200000
330596000ATDMA - 64QAM30.00016400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
I Plan to Stick Around
Posts: 108

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Just noticed .23 was pushed out to my modem this morning. I'm in bridge mode and nothing in the GUI has changed from what I can see.

 

fw1.JPG

fw1.JPG