I recently got the Rogers ignite service was unable to connect to ethernet from basement to get modem upstairs.Soo I purchased the Starlink 2.5 Moca adapter kitStarLink MoCA 2.5 Ethernet Adapter, Full-Duplex Gigabit Ethernet, 2 Pack (MN2525) https://...
It resets the light goes orange then connects back to a solid white light at some time. Then it's back into easy connect mode where I have to set up the wife name and password. I need both a 5g and 2.4 connection for my devices so I set those back to...
Hey everyone,Just signed up with Rogers Internet yestrday, everything works perfectly right out of the box BUT, the moment I tried to use my media server with Plex on my PS5, they won't communicate.I've used Plex for nearly a year now with the same s...
I have upgraded to 1.5gb. I have Gen 1 modem. How can I upgrade to latest Generation
Hi, Does anyone know where I can find what was the full non-discounted price for 1.5Gig Internet from June to October 2022? I need this info to solve the billing issue. Rogers customer service is refusing to disclose this info. Appreciate any input...
Hi all, Just got Rogers Ignite 1.5. Speeds are no where near what I expected - typically around 2-300 mbps. The absolute max I get is 600mbps when Im right beside the router. Rogers sent me the older XB6. Do I need a new modem or change some settin...
Recently work was done in my area to "improve the Rogers network" since then I am seeing values of upload much smaller than I have assigned. Shoudl be 50 Mbps and I am getting between 10 and 30 at peak hour (from 6pm to 12am) and around 45 outside. ...
I moved into a condo that has Rogers Ignite included with it at the beginning of November. Our internet worked fine until last Monday when it suddenly went out. I called and got a technician to come in Tuesday to fix it- he replaced our modem and sai...
I'm located in Ontario, Ottawa. I've been experiencing an issue that has been ongoing since nearly a month ago where my upload speeds are atrociously slow. I pay for 500 download and 30 upload and I am getting 5-10 upload sometimes even 3, the downlo...
hello, I would like to turn Bandsteering on for the Ignite WiFi Gateway modem but I failed.I've tried two ways, the first was accessing gateway 10.0.0.1 but this was my first time to login, default password was not correct(tried resetting the modem, ...
Hi, I'm new with Rogers using 1.5 Gigabit internet and currently have Technicolor CGM4981COM (XB8) modem router. How do I set a static IP address for one of the family computers at home? We would like each members of the family able to connect to tha...
Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with ethernet and I get the promised download speeds. The main issue is online gaming. Some days/ weeks the pings are amazingl...
I use Thunderbird as my email client with Rogers/Yahoo. This combination has worked perfectly for many years. My email system has been working perfectly (sending and receiving messages) until an hour ago when I attempted to send a message. The "send...
Why is our internet speed always around 100 or less when we are paying for 500 . . . And why does my iPad say the connection has poor security. . . And why does our router keep dropping our connection? Do we need a new router or is it something el...
Long time Roger's customer since the 1980's with ongoing issues that has been ongoing for years intermittently...Background:Just north of Markham in Stouffville.On the 1gig "Legacy" plan.Ethernet connected gaming on ps network and multiple wifi devic...
I am building a new laneway at a property we have just purchased and the pedestal is in the way of the laneway. Who do I contact to get it moved and who has to cover the cost to move the equipment?
Hello,Looking for assistance/ solution to resolve the speed dropI am in 1.5g with Ignite WiFi Gateway modem on Bridge mode. Connectee with 2.5g (4 port)Mini PC with OPNSense.When I connect to main port (2.5g) on the router getting 200-300 Mbps, while...
I was offered an upgrade to the Fibre Connect package and after one appointment was inexplicable cancelled without my knowledge (waited at home for 2 hours), the tech arrived on Sunday to install. He left and told me it would be working in 30 minute...
Hi~ I'm using ignite streaming + home internet 1.5G bundle service since on June. I received the modem gen2 when be installed by technician. But I found out a while ago. What The 3rd generation modem has already(in January) been released and I should...
Hello all. I have changed the CGM4331COM to Bridge Mode and have set my ASUS RT-AX58U to router mode. All seems well. Would someone please be able to help me with the IPv6 settings? I'm not sure if my connection type should be NATIVE or PASSTHROUGH...
