Fiber Availability
Does Rogers plan to bring fibre to everywhere in Canada? How about the GTA? If so, how long will rollout take?I would like to be able to have higher upload speeds than 50Mbps.
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Forum Posts
Rogers won't work when the power is out even with a generator
OMFG!! We switched over to fiber just a few months ago and the power has been out twice here in the last month and we had NO IDEA that our Internet & tv would not work even with a generator. Before we got fiber we could always watch tv and use the In...
Resolved! 100% Rogers throttle speeds
I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...
Ethernet Computer Connections with Rogers Pods Failure
Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...
Resolved! HP Printer not connecting to Ignite WiFi with Gen2
Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...
1.5 GB - Connection drops Gen 2 modem in Heartland Mississauga
I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
XB8 Modem Availability Update?
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
When is Rogers updating to Fibre in my area
I live in Scarborough in the M1C area and wanted to know when Rogers will be upgrading to the Fibre as we are still on coax lines going back 35 years here. **Labels Added**
Advanced Security in Ignite WiFi Hub
Hi, I cant find much information on this other than this FAQ post - https://www.rogers.com/support/internet/advanced-security-faqs Do I need it on? or leave it off. Anyone has personal experience with this? Thank you. ***Added Labels***
Restoring a lost email
I’ve lost a email how can I get it restored ***ADDED LABELS***
Re-did Coax wiring - Signal strength check? Attenuator suggestions?
Hi All! 1500/50 profile. XB8 modem. Hard wired to a switch+some other hubs. I just replaced a split RG59/RG6 cable run with brand new RG6 directly to the grounding block @ the Rogers Box. I removed a -3.6db splitter. Currently, I have a 9db Ret...
Enable Guest Mode on Ignite TV Modem/Router
How to enable guest mode on new rogers Ignite TV modem/router? **Labels Added**
Resolved! IPv6 stopped working...
As of last Saturday I noticed that IPv6 is not working reliably. I have opnsense router and Rogers modem is in bridge mode, I am on Ignite 500 package. I did not change any settings or upgraded router. All is in the same state as it was for few month...
Rogers Ignite Portforwarding not Working
Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...
Slow Speeds 1.5GB - Went from fast to crawling slow instantly.
Hi I (mostly) haven't had any issues with Internet the past year+ on Rogers. I was downloading through usenet at high speeds for roughly an hour, and then all of a sudden the speed dropped. I can no longer even make a connection to my newsgroup. ...
email password reset
can't remember secret question answer ***Edited Labels***
Internet Ping Spikes
For the past couple of weeks, I've been having ping spikes (over 100ms) whilst playing games and it happens really frequently (I also believe there is packet loss). Here are the results of my ping test and traceroute: Ping TestPinging www.google.com ...
Resolved! Connectivity issues
I noticed my current Roger's bundle was expired so I contacted them to get a new offer. All was done quickly but the moment the agent made the changes I lost all my services. Talked to tech support twice. No one can help. Rebooted modem. They tell me...
Slow internet - Ottawa Downtown day 2
Our internet has been so slow - we're a commercial business in Ottawa. **Labels Added**
Which Modem do I need.
Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...
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