I got my ignite internet services installed on Saturday (Dec 9) and now it’s Monday (Dec 11) and still there’s no internet connection at our house. It’s been 3 days of nightmare and horrific service from Roger’s. The technician disconnected our previ...
As it stands now, I don’t have internet at my new home after booking someone to come 2 weeks ago. The person who came couldn’t disconnect the fibre for bell to install rogers internet. Now we’re expected to wait another 1-2 weeks for the right techni...
I have ignite internet installed yesterday and this turn out a huge headache. The orignal line is not working (was working last year) and the tech ran a temorary line from the greenbox infront of my neighbour's house, up to trees, cross his driveway ...
When composing an email, a person's email address has stopped filling in in the to: line. How do I get it to restart this? ***Edited Labels***
I've tried signing into my rogers yahoo email and cannot get access, via mobile and desktop. I run into the "Sorry, the username or password you entered don't match our records. Please try again." When I go to reset my password, it doesn't even rec...
Hi There, I have been using my XB6 in BRIDGE mode for over 2 1/2 years. I have my own router and eight of my own WiFi access points to cover my house and yard. Up until the last few months, the internal 2.6 and 5 GHz radios of the Ignite modem w...
I recently switched over to Rogers from Bell, and I am so far very frustrated by what Rogers is doing with this service. First up, I found out that I can't disable the DHCP server on the Rogers modem, which.... really? Why do that? I've always ran...
Hello: On my PC it took me an hour of troubleshooting to find out why my desktop URL links are all blank pages and none work. This, that, the other thing didn't work then I unplugged my modem power then rebooted the PC and everything was restored. I...
I recently got the Rogers ignite service was unable to connect to ethernet from basement to get modem upstairs.Soo I purchased the Starlink 2.5 Moca adapter kitStarLink MoCA 2.5 Ethernet Adapter, Full-Duplex Gigabit Ethernet, 2 Pack (MN2525) https://...
It resets the light goes orange then connects back to a solid white light at some time. Then it's back into easy connect mode where I have to set up the wife name and password. I need both a 5g and 2.4 connection for my devices so I set those back to...
Hey everyone,Just signed up with Rogers Internet yestrday, everything works perfectly right out of the box BUT, the moment I tried to use my media server with Plex on my PS5, they won't communicate.I've used Plex for nearly a year now with the same s...
I have upgraded to 1.5gb. I have Gen 1 modem. How can I upgrade to latest Generation
Hi, Does anyone know where I can find what was the full non-discounted price for 1.5Gig Internet from June to October 2022? I need this info to solve the billing issue. Rogers customer service is refusing to disclose this info. Appreciate any input...
Hi all, Just got Rogers Ignite 1.5. Speeds are no where near what I expected - typically around 2-300 mbps. The absolute max I get is 600mbps when Im right beside the router. Rogers sent me the older XB6. Do I need a new modem or change some settin...
Recently work was done in my area to "improve the Rogers network" since then I am seeing values of upload much smaller than I have assigned. Shoudl be 50 Mbps and I am getting between 10 and 30 at peak hour (from 6pm to 12am) and around 45 outside. ...
I moved into a condo that has Rogers Ignite included with it at the beginning of November. Our internet worked fine until last Monday when it suddenly went out. I called and got a technician to come in Tuesday to fix it- he replaced our modem and sai...
I'm located in Ontario, Ottawa. I've been experiencing an issue that has been ongoing since nearly a month ago where my upload speeds are atrociously slow. I pay for 500 download and 30 upload and I am getting 5-10 upload sometimes even 3, the downlo...
hello, I would like to turn Bandsteering on for the Ignite WiFi Gateway modem but I failed.I've tried two ways, the first was accessing gateway 10.0.0.1 but this was my first time to login, default password was not correct(tried resetting the modem, ...
Hi, I'm new with Rogers using 1.5 Gigabit internet and currently have Technicolor CGM4981COM (XB8) modem router. How do I set a static IP address for one of the family computers at home? We would like each members of the family able to connect to tha...
Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with ethernet and I get the promised download speeds. The main issue is online gaming. Some days/ weeks the pings are amazingl...
