FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 25

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Can't wait for the firmware update, appreciate all the work being done here if you guys need me for testing let me know I am available at any time

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I'm a Reliable Contributor
Posts: 381

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave , I noticed that I have version 14 of the firmware but it appears that you also have .17 out.  Is this going out to everyone and if so, when will it get pushed to us?

 

Thanks for all of your efforts and Happy Holidays to you.

 

  • 2.0.10.14 (December 21, 2016)
    • Improvement to 5 GHz WiFi
    • Fix to guest network

 

  • 2.0.10.17 (December 23, 2016)
    • Fix to handle degraded speeds due to external and/or WiFi interference
    • Improvement to 2.4 GHz WiFi
    • Improvement to 5 GHz WiFi
    • IPv6 handling of SLAAC temporary and secure addresses*
    • IPv6 ICMP improvement*

 

    *IPv6 remains disabled on this modem until all modems are upgraded

 

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I've Been Here Awhile
Posts: 2

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hoping to get pushed to the 2.0.10.17 firmware, from looking at the notes it seems it will solve my issues.

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Alex4161 wrote:

@RogersDave , I noticed that I have version 14 of the firmware but it appears that you also have .17 out.  Is this going out to everyone and if so, when will it get pushed to us?

Version 2.0.10.17 and 2.0.10.18 (can't update the release notes fast enough) are targeted releases. I run scripts on the network to detect modems impacted and proactively push the firmware to customers when the firmware can help them.

 

You may or may not get the firmware immediately as I'm going in priority sequency (based on impact) and I have a lot of modems to upgrade, a lot more than during the normal firmware program but it will happen eventually, depending on how many new releases I receive from Hitron.

 

 

Dave

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I Plan to Stick Around
Posts: 85

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDaveWere you able to locate my buffering issue? Can you, please, put me in your targeted customer list?

 

Thank you.

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@prateeck7 wrote:

@RogersDaveWere you able to locate my buffering issue? Can you, please, put me in your targeted customer list?

 

Thank you.


@prateeck7, you are definitely on my list. Before I upgrade you modem, can you tell me what you have connected on port 3?

 

Dave

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I Plan to Stick Around
Posts: 56

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi All,

 

I received .18 last night. There seems to be an improvement in performance all around but one thing I've noticed is that under the 'Basic' tab, when I click Connected Devices only one device on my network ever shows up there even though there are many. I suspect this is a bug of some sort.

 

Also, even prior to this new FW, the modem isn't respecting my DHCP reservations. I had 20 device IP's reserved and in some cases it is assigning the device the correct IP and in other cases it isn't. I tried setting the DHCP Lease Time to 30 minutes and it still doesn't appear to be working correctly. Any advice? For the time being, I've reduced the reservations to the 7 or 8 devices on my network that are most critical and so far it appears to be assigning those correctly but I'd like it to be assigning IP's to all of my devices per the reservations.

 

I noticed as well since I received this new modem, if I create a HomeGroup on my main PC and then try to connect to it from another computer it tells me that there was a HomeGroup on the network but it is no longer detected. I had no issues with this when I bridged the modem to my D-Link router. I can no longer do this because the CODA won't give my D-Link an IP so i'm doing my best to make the CODA in Gateway mode work for me. For the most part it is, but there are definately quirks.

 

Any help would be great 🙂

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I'm a Reliable Contributor
Posts: 381

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave 

 

I received the .18 firmware update last night and my internet speed took a drastic nosedive.  

 

the speedtests below are based on having my laptop connected via cat 6 cable (not using port 1).  I alternated the 2.4 settings to see if there is any difference.

 

 

first test setting 2.4 GHZ to 40 MHZ and rebooting the modem.

 

40 mhz 2.4 lan speed.jpg

 

second test setting 2.4 Ghz to 20 Mhz and rebooting the modem 

20 mhz 2.4 lan speed.jpg

 

Prior to the update, I could easily get over 700 on the download and over 45 on the upload.  Trying to do a speedtest on my phone (connected to 2.4 Ghz 20 Mhz) gives me connection issues.  My Roku device and Chromecast has issues watching Netflix.  I always have set my 2.4 to 20 mhz but wanted to see if there is a speed improvement to 40 mhz as mentioned.

 

I have even turned the modem off and restarted it after 10 min thinking it could be an issue with the reboot but the speeds are pretty slow and accessing various websites is no longer speedy.

 

Hopefully you can check my modem and node out to see what the issue is.  Please feel free to downgrade me if needed as .14 seemed to be working just fine.  I am not sure if it is a firmware issue or some slowdown in the Rogers network that happened at the same time. 

 

Thanks

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Retired Support
Retired Support
Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Mahomed,

 

I just had a look at your modem and have 2 questions:

 

- What equipment do you currently have connected on port 4?

- Can you retest without this equipment connected?

 

You may have to reboot your modem after disconnecting this equipment.

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I Plan to Stick Around
Posts: 80

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Alex4161 wrote:

I have even turned the modem off and restarted it after 10 min thinking it could be an issue with the reboot but the speeds are pretty slow and accessing various websites is no longer speedy.


My suggestion is that you Reset to Factory Default your CODA-4582 and see if that improves your situation.

 

@Datalinkin another forum convince me that a Factory Reset does improve performance .... in my case I did see a Latency improvement --- still not where it should be but no question an improvement.

David Mozer
IT-Expert on Call