I have been having internet ping issues while gaming for a couple weeks now. The issues are making all of my games unplayable. My tests are as follows: Ping statistics for 2607:f8b0:400b:802::2004:Packets: Sent = 50, Received = 49, Lost = 1 (2% los...
Hello all, I signed for 1.5Gb Rogers internet and got a Gen 2 modem (EasyConnect09940). I cannot use wired internet connection, and use through the house wireless connection. The speed measured with Rogers are 230 to 290 Mb download and 50 Mb upl...
For several days now I have tried Passwords and Security answer but nothing works. It seems that I need to put in the answer to a security question that I know the answer to but it doesn’t work. So how can I change my password. I am not a tech pers...
I have a 1.5 Gbps internet package with XB8 and bridge the connection with my own router that's capable of delivering 2.5 Gbps of internet speed. I followed this guide by @-G- from this forum ~thank you!~ Here's my setup: Asus RT-AX88U Pro, using CA...
Hi everyone - greetings from the void. I will also apologize in advance if this question has already been answered but, if so, I couldn't find it. We have been happy with our Rogers Ignite TV bundle. Up until now our internet was Rogers Ignite Intern...
Need help immediately. My internet has been jittering and jumping in ping for the past 6 months. I call Rogers support multiple times a week, but my internet ping connection has not been stable. I would be playing a game, or be in a meeting and see t...
I have a Seagate USB portable drive 1TB.I want to know if I can connect it to the back of xb8 usi g the usb c port.Where is the admin portal I can configure it and manage this storage? Thx **Labels Added**
Hello, I signed up for Rogers 1GB Ignite some months ago and for the most part it's been running well, however, there are times throughout the day where I get random internet interruptions lasting betwen 2-5 minutes. It makes video conferencing un...
Hi Where does rogers web mail store the auto fill email address if the person is not saved as a contact. I am looking to switch to a email client. I also recently started using a work email address and would like auto fill to work for people I emai...
TV constantly goes black throughout the day/night but TV remains on. Nothing on TV for various lengths of time. Wifi is sometimes dropped as well, disconnected which is affecting my working at home because I am losing internet connection and computer...
I have been paying for Gigabit internet, yet that maximum download I get is usually around 600Mbps (which is not horrible, but only 60% of what I am paying for. Also my upload speeds, I am lucky if I get 15Mbps, only 50% of the advertised speed. Ye...
Does Rogers plan to bring fibre to everywhere in Canada? How about the GTA? If so, how long will rollout take?I would like to be able to have higher upload speeds than 50Mbps.
OMFG!! We switched over to fiber just a few months ago and the power has been out twice here in the last month and we had NO IDEA that our Internet & tv would not work even with a generator. Before we got fiber we could always watch tv and use the In...
I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...
Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...
Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...
I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
I live in Scarborough in the M1C area and wanted to know when Rogers will be upgrading to the Fibre as we are still on coax lines going back 35 years here. **Labels Added**
Hi, I cant find much information on this other than this FAQ post - https://www.rogers.com/support/internet/advanced-security-faqs Do I need it on? or leave it off. Anyone has personal experience with this? Thank you. ***Added Labels***
